SUMMARY

• Motivated and forward - thinking Product Owner with 15+ years of experience in a dynamic SaaS environment for HealthCare and Ecommerce domains. Eager to support teams with leadership and guidance over a wide range of product development efforts with a strong understanding of Agile Principles, Business Process Flow, Business Intelligence, and Change Management.
• Firsthand experience with various Software Development Methodologies including Waterfall, SCRUM, KANBAN, Scrum-Waterfall Hybrid and Scaled Agile Framework (SAFe).
• Collaboration with stakeholders, and leadership to create Product vision, Product roadmap, and Release plan.
• Highly skilled at gathering requirements using elicitation techniques such as interviewing, JAD Sessions, Brainstorming, requirement workshop, Prototyping, Document Analysis, and Benchmarking.
• Validated PSPIs using Definition-of-Done for product backlog items, acceptance criteria for user stories, and Definition of Ready for features from the outcomes of each sprint.
• Experienced in estimating user stories using different Estimation techniques like Planning Poker, T-shirt Sizing and Prioritization techniques like MoSCoW and Kano.
• Experienced in writing user stories and splitting user stories to satisfy INVEST criteria using various strategies.
• Extensive knowledge in maintaining the Scrum Board, burn up/down charts, and tracking Team Velocity and Capacity.
• Experienced in conducting GAP analysis, Impact analysis, Feasibility study, Risk analysis, Root cause analysis and SWOT analysis techniques.
• Knowledge and experience in conducting User Acceptance Test (UAT) with business stakeholders. Created dummy data, testing reports, and training documents as required during the testing process.
• Understanding of Medicare and HIPAA

AREAS OF EXPERTISE

• Product Management
• Agile Methodologies
• Release Planning
• Roadmap Prioritization
• Data driven decision making.
• Problem Solving
• Demo and Training
• Technical Analysis

TECHNICAL SKILLS

• Management Tools
• Atlassian-JIRA
• Atlassian-Confluence
• CA Agile (Rally)SharePoint
• PPM Optics
• ServiceNow
• SAFe and ScrumCapacity and Velocity
• Prioritization and Estimation
• PI Planning
• Story Writing
• Scrum of Scrums
• Dashboards and Charts
• Product Management
• Resource and Budgeting
• Product plan and timelines
• Staffing and Estimation
• Release Planning
• Testing and Deployments
• Change and Incident Management

PROFESSIONAL EXPERIENCE

Sr. Product Manager / Owner

Confidential

Responsibilities:

• Creating and maintaining a solution development schedule including identifying and tracking key milestones and escalation to the sales executive when key milestones are at risk
• Working with other Product owners as well as IT architects and program management on evaluating business requirements and implementation using Safe Agile Methodology.
• Responsible for leading collaborative solution design sessions and formal solution review sessions including a summary of the solution to partners for delivery.
• Working with distributed teams with the Onsite-offsite model and leading the onsite teams.
• Helping and leading the Business and the teams in regular Deployments across multiple projects.
• Attended and provided valuable insights in the PO sync Call in SAFe Agile methodology.
• Prioritizing features using MoSCoW and Kano techniques and ensuring Features are divided to User story with the desired business value to fulfill INVEST criteria to prepare Product Backlog Items (PBIs).
• Created User Stories and led Planning Poker Sessions to estimate them in Backlog Grooming and Sprint Planning Meetings, performed prioritization of Product Backlog Items (PBIs) including the process of breaking down user stories using INVEST Criteria.
• Actively participated along with the Development teams, RTE, Product Managers and Scrum Masters for keeping track of user stories.
• Validated requirement churns after sprint review meeting and took feedback from stakeholders.
• Aided the testing team in performing Unit testing, Integration, System, and performance testing.
• Defined Solutions for product line for growth opportunities, new business pursuits and contract recompetes.
• Support customer engagement throughout the sales life cycle, including meeting with customers and strategic partners
• Responsible for the assessment of contract requirements.
• Accountable for determining required capabilities to meet defined requirements and performing Just in Time reviews in the middle of the sprint as requested by the developers to ensure User Stories meet the DOD and Acceptance Criteria.
• Created a solution recommendation and product requirements that includes a make/ buy /partner analysis.
• Created the proposal’s technical solution content with necessary input from the cross-functional team.
• Support overall proposal, development & review incorporating SAFe.
• Owned the product life cycle: iterations, improvements, end-of-life including the in corporation of feedback from delivery, customers, and the market
• Responsible for the definition and analysis of outcome metrics that measure, and benchmark product success and support roadmap prioritization including the ability to craft a product vision (short to long-term) and convert that into a concrete strategy.
• Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities

Product Owner

Confidential

Responsibilities:

• Functioned as a member of the Agile SCRUM team and was the functional and/or client (or business) representative for a project or set of projects within the release train.
• Translated features into user stories within a team’s backlog and managed ranking and prioritizing this backlog so that it is reflective of stakeholder requirements and priorities.
• Performed final testing and acceptance of the user stories supporting the features.
• Effectively communicated to the team, the stakeholder needs so the team’s delivery meets both contractual requirements and established acceptance criteria including expected quality and performance, and to complete various work management activities according to defined service level commitments and process compliancy guidelines.
• Collaborated with team(s) to discover and deliver the best solution to the market problem(s) presented by the Product Manager (business).
• Worked with the business to understand, rank, and prioritize business needs and plan solutions to ensure that each release provides business value to end user’s sales and marketing.
• Created and regularly maintained the solution vision roadmap and backlog of work through the product's life cycle.
• Served as the Product Management (business) proxy and decision point to represent the stakeholders in the project.
• Reviewed and accepted/rejected results both during a Sprint and in the Sprint review.
• Attended sprint ceremonies and was available to assist team during the sprint for clarifications and acceptance of user stories.
• Created and/or provided inputs into a products release plan.
• Presented work to team from product Backlog during Sprint Planning for acceptance by the Team in a Sprint, negotiated Sprint goals with the Team.
• Served as a Pillar in the implementation of Scaled Agile and its practices. Coached the different layers in the framework in collaboration with organizations’ coaches.
• Followed the lean Agile Mindset and helped the team embrace SAFe core values, adopt, and apply SAFe principles, and implement SAFe practices.
• Also, as a Scrum Master was able to facilitate various scrum ceremonies like scrum daily call, product back log refinement meeting, sprint planning, sprint review and sprint retrospective meeting.
• Performed tracking cost, time/schedule, events, tasks/activities, dependencies, and progress across multiple projects within the Program, facilitated resolution of issues, managing dependencies and change management.
• Reviewed and analyzed the HIPAA compliances and guidelines pertaining to Protected Health Information (PHI).
• Created test cases for manual testing in Integration testing, System testing and User Acceptance Testing (UAT).
• Developed new features that improves automation and increased business process efficiency by 15%

Business Analyst / Coordinator

Confidential

Responsibilities:

• Extracted the requirements for the end users keeping in mind their need for the application and developed the BRDs
• Used business process modeling techniques for reengineering.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Involved in JAD sessions to converge early towards a design acceptable to the customer and feasible for the developers.
• Learnt and utilized a new methodology called Scrum. Organized and facilitated scrum ceremonies and maintained artifacts in the Scrum-Waterfall hybrid model.
• Involved in the back-office operations using data from Shoppers Stop.
• Created artifacts and defined milestones and iteration plans for inception and elaboration phases.
• Assisted and sometimes performed different testing like unit testing, system testing, and functional regression testing.
• Assisted PM in creating Project Plan, Project Charter, performing Feasibility study, creating cost-benefit analysis.
• Performed Market Analysis to assist PM in timing the deployment of the product in the Prod Environment.
• Assisted Developers to clarify requirements throughout, and finally ensures developers and testing team have good understanding of the requirements.
• Assisted PM to make a deployment plan, and took sign off at every stage from business, testing team and design team.
• Assisted in incorporating a change in Waterfall methodology using Change Request form, performing, and creating Impact Analysis Report, presenting the same to the change Board, and getting sign-offs and approval for incorporating and documenting the change.

Confidential

Product Manager

Responsibilities:

• Assisted in product management functions like product planning, product launches, designing marketing materials etc.
• Competitive Intelligence: Provide the sales team with the necessary expertise on competition’s product & developments. This involves sharing insights in strategy, delivering printed and electronic promotional material, product training, relevant clinical papers
• Formulating long term/short term strategic plans, budgets to enhance sales, conducting negotiations thereby achieving increased sales growth of the company.
• Close liaison with the field force to assess customer’s response and ensuring optimal promotional materials usage.
• Conceptualizing & implementing sales promotional activities as a part of brand building & market development.
• Recruiting, mentoring & training field force for ensuring optimum sales performance to deliver quality services.
• Setting up of sales targets, sales data accumulation and analysis.
• Transformation of medical/scientific data into complete product promotion packages.
• Preparation of promotional material, visual-aids, designing of literature and PowerPoint presentations for training.
• Responsible for monitoring the brand(s) spending in accordance with allocated budgets and business performance
• Lead the day-to-day coordination and relationship with agencies - creative agency, media agency, pack design agency and research agency.
• Managing and driving efficiencies in the internal processes - purchase (PO generation), finance (budgets and payments of vendors), legal (documentation and approvals of the agreements/contracts), sales reports and inputs
• Negotiations with existing and new manufacturers for new or existing products rates to keep the margins high.
• Stock planning depending on the sales trends and accordingly placing the Purchase orders to the manufacturers.
• Branding of new products, applying for TM and keeping track of their status.
• Keeping record of all the CRM activities of the company for customers.
• Planned, created its end-to-end content and Maintained Company’s Website.

Asst. Product Manager

Confidential

Responsibilities:

• Assisted in developing and executing the marketing & branding strategy to improve market share and reach.
• Monitors activities such as media, brand value proposition offered, brand activation, advertising, pricing, packaging, research and promotion.
• Liaison with external agencies to deliver initiatives for the brand
• Design Promotional / communication strategies for the various brands of the organization.
• Responsible for launching new products & strengthening the existing brands
• Imparting thorough Product knowledge to field staff training them on implementation of marketing strategies & product knowledge.
• Coordination & Monitoring of field activities of field staff, reporting and communicating with them on a regular basis.
• Coordination with all support functions for effective implementation of marketing strategy.
• Campaign & special activities planning for Key Opinion Leaders.
• Monthly / Quarterly brand review & monitoring.