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System Analyst Resume

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OBJECTIVE

  • To advance into a business analyst and project manager role to utilize the experience I have already obtained and expand it.

Areas of expertise

  • Microsoft Office Suite including Access
  • Oracle Purchasing and iProcurement
  • Adobe Photoshop, InDesign and Acrobat
  • 10 - Key Proficient
  • Windows and Mac experience

PROFESSIONAL EXPERIENCE

System Analyst

Confidential

Responsibilities:

  • Provide technical support and expertise for systems related to procurement infrastructure and company
  • Work with IT to prioritize system changes and requests.
  • Assist in the implementation and maintenance of procurement software which may include system testing.
  • Assist in the documentation of requirements, defining scope and objectives
  • Collaborates with IT and corporate staff to meet business requirements.
  • Troubleshoot end user system issues and escalate to IT as needed.
  • Meet with IT to discuss tickets and prioritization.
  • Follow - up on priority tickets and keep end users informed of resolution progress.
  • Provide support and training to new and existing users.
  • Develop standard reports for on-going needs from operations.
  • Develop and execute procedures to maintain the integrity of the data.
  • May provide support to other areas of accounting/procurement.
  • Maintain quality standards on all projects.
  • Involvement in low-dollar/low-risk contract creation and negotiation

Strategic Sourcing Supervisor

Confidential

Responsibilities:

  • Develop bid comparisons reflecting estimates for all assets and utilities for current and proposed office locations.
  • Source, competitively bid and negotiate favorable terms and conditions for local, regional and national facility support services.
  • Develop data recovery and spend analysis, contract administration and opportunity assessments for commonly used goods and services.
  • Manage IT hardware and software procurement process with key performance indicators.
  • Draft process and procedure documentation to standardize the procurement process across the company.
  • Assist offices with administration and development of supplier relationships.
  • Provide consultation and guidance for office furniture requests.
  • Provide supervision, oversight and coordinate the facility maintenance and repair for the corporate office.
  • Provide timely due diligence consultation, guidance and support prior to acquisition closure and during integration.
  • Supervise one employee responsible for business machines, copiers and IT procurement activities.

Facilities Administrator

Confidential

Responsibilities:

  • Assist offices with administration and development of supplier relationships
  • Provide consultation, guidance and support for development and startup of new offices
  • Provide consultation, guidance and support to offices while vacating a facility and ensuring recovery of security deposit
  • Act as the office advocate in landlord disputes
  • Provide consultation, guidance and approved resources for general office/facility repair and maintenance
  • Provide consultation and guidance for office furniture requests
  • Develop and implement deregulated energy programs where appropriate
  • Provide oversight and coordinate cleaning, repair and routine maintenance for corporate office
  • Provide timely due diligence consultation, guidance and support prior to acquisition closure and during integration

Buyer

Confidential

Responsibilities:

  • Manage a copier fleet of 180 MFDs by evaluating new equipment and recommending models
  • Analyze and create reports for various spend categories
  • Negotiate facility lease agreements and renewals nationwide
  • Implement facility lease administration program with procurement director
  • Purchase IT hardware and software
  • Deploy and monitor GeoTab GPS units for a fleet of 1500 vehicles
  • Negotiate postage machine contracts for 140 offices
  • Support 1200 landlines nationwide with service changes and repair tickets along with agreements and expense evaluations

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