SUMMARY

• Experience in Design, Development, Implement, and educate on SailPoint build processes including code migration, Version upgrading/patching, Installing, and configuring across multiple cross platform.
• Exposure to mapping business requirements, designing customized solutions, and ability to handle pressure, with strong analytical skills and the ability to analyze business practices and define optimal procedures or practices.
• Experience in doing POC for any new application that is required and advise and implement/ recommend best practices that are followed and recommended by SailPoint.
• Experience in mentoring Junior team members, clients, stakeholders, and business teams as needed.
• Experience working on SailPoint IIQ and working on different kinds of connectors including custom connectors.
• Involved in developing custom SailPoint Access Request Form for Active Directory distribution groups request and designed Workflow logic to build custom approval process per business needs.
• Have good experience in Software Development Life Cycle Entailing Requirement analysis, design, development, testing, and troubleshooting.
• Involved in participating in the self - code review, client code review, and making and writing proper documentation as per client request.
• Experienced with Git Version Control System for regular system deployments and Azure DevOps Services as an agile tool for collaboration.
• Implemented RBAC (Role Based Access Control) and Worked as a liaison between the Business, IT, and Testing teams throughout the IAM RBAC project life cycle.
• Experience automating user accounts and creating group memberships.
• Experience working with other application groups and presenting system design documents.
• Provide production support for identity and access management infrastructure applications.
• Hands-on experience in working with workflows and customizing workflows to meet business requirements.
• Development of review access application (IdentityIQ), bug fixes, the addition of new certification tools, and user interface changes on business demands.
• Configured and Deployed SailPoint IIQ Connectors for various target systems.
• Hands-on experience working with reports and building customized SailPoint reports to meet business requirements.
• Worked with client post-implementation for user testing, debugging, support and maintenance.
• Strong background in Identity Management, federation, application/web servers, and LDAP Domains involving Design, Development, Implementation, Integration, Testing, Deployment, Configuration and Code Management, Production Support, Maintenance, and Enhancements.

PROFESSIONAL EXPERIENCE

Confidential, Deerfield, IL

IAM Engineer

RESPONSIBILITIES:

• Developed custom Access Request Form for Active Directory distribution groups request and built Workflow logic from scratch to automate approval process per business needs.
• Worked with different kinds of connectors like JDBC, LDAP, AD, Oracle Direct, delimited files, etc., including custom connectors.
• Designed and built the logic for rules to automate manual processes from scratch, like automation of the Multi-Factor Authentication (MFA) membership in SailPoint.
• Hands-on experience working with reports and building customized SailPoint reports to meet business requirements.
• Involved in various patch upgrades including version upgrades and testing from 7.2p5 to 8.2p1.
• Functioned as a point person for monitoring daily SailPoint tasks and Immediate research and solving of showstopper bugs.
• Constructed and implemented custom SailPoint Rules to regulate the flow of third-party emails per vendor’s requirements.
• Experienced with Git Version Control System for regular system deployments and Azure DevOps Services as an agile tool for collaboration.
• Involved in managing ServiceNow ticketing system that involved opening change tickets for coordination across multiple teams.
• Enhanced UI access request form to customize approval routing based on specified scenarios.
• Coordinate with the project manager to prepare timeframes for all projects, provide required enhancements to all programs, and design all specifications for all programs.
• Using IIQ Console for operations such as schema, application, locked identity update, etc., Provide knowledge transfer and post-production support activities as necessary.
• Planned and led required training sessions for distribution group owners to introduce functionality.

Confidential, Dallas, Texas

Sr. IAM Engineer

RESPONSIBILITIES:

• Implemented Certification, Workflow (Provisioning Plans), and rules.
• Worked on the form model customization for the create and update workflow, which adds huge value to the customer side.
• Familiarity with ServiceNow to deal with the ticketing system.
• Built the workflows from scratch and pushed workflows-create users, update users, and reset user passwords in production.
• Tested the functionality of existing workflows in DEV and QA.
• Research the UI configuration and System configuration in 8.0 to make changes in the front end as per the client's requirements.
• Establish and maintain governance over user access rights and approvals for requests for new access.
• Designed and implemented a custom solution for end users to request IdentityIQ capabilities following the proper approval and auditing process. This feature is not available to end users out of the box.
• Designed and implemented Joiner, Leaver, Information Updates, and Emergency Termination.
• Functioned as the primary liaison between the business client, operations, and technical areas throughout the project life cycle.
• Facilitated meetings with stakeholders to elicit business and functional requirements and perform business process analysis.
• Building and Configuring SailPoint IIQ tasks like Group Aggregation, Identity Refresh, Roles, System Maintenance, Populations, Check Active Policies, Certification Refresh, Run Rule, etc.
• Provided direct technical evaluation of third-party products for inclusion in IAM solutions and define software development processes.
• Set up an automated application user certification campaign for approval of the access and privileges for certification.
• Generated reports for each application for audit purposes.
• Set up the workflows for requesting, granting, and revocation of user access.
• Reviewed the documentation on a regular basis to ensure accuracy and completeness.
• Analyzed and communicate the viability of the solution to meet the project timeline, budget, and quality.
• Designed, documented, and explained the file formats for collecting the Separation of Duties (SOD) data within the application and system.
• Documented the process and setup for the user to raise a request and associated workflow with it for each application in a standard format.
• Provided demos and assistance to the application team throughout the project life cycle starting from onboarding applications to certifying and revoking access for users.

Confidential, St. Louis, MO

IAM Developer

RESPONSIBILITIES:

• Gathered requirements from the application team and performed design analysis to integrate IdentityIQ. Lead App onboarding meetings with business owners to integrate new applications into SailPoint for governance and provisioning access.
• Developed custom workflows with approvals and modified OOTB workflows as per client requirements.
• Involved in various patch upgrades including version upgrades from 7.0p2 to 7.2p4.
• Involved in designing, requirement gathering, talking to the business team, development and deployment of SailPoint IIQ.
• Responsible for Developing and applying storage strategies and disaster-recovery plans for large operational database that guaranteed recovery performance and high availability.
• Developed rules in BeanShell - Application rules, identity trigger rules, aggregation rules, connector rules, certification rules, and policy rules.
• Rewriting the workflows to encompass the new way of provisioning. Restructured the entire product to reflect direct provisioning across many applications. In the process of upgrading the IdentityIQ product from 7.0p2 to 7.2p4.
• Involved in knowledge-sharing sessions for the SailPoint Compliance Manager component and involved in the creation of design documents, code reviews, and statements of deployment methodologies for the clients.
• Created documents for requirements and design from customers on an ongoing basis for regular enhancements of the project.
• Designed and developed HTML, Java Scripts, Apache Velocity, and custom JSPs to modify the form navigation in the administrator interface of Identity Manager.
• Created customized workflows to manage the Super Users of the RACF Mainframe. The Workflow changes the password and sends the password through an email and stores the information in Database for Audit.
• Worked on the On-boarding Workflow to Provision the various resources based on Roles and policies.

Confidential, Dallas, TX

SailPoint Developer

RESPONSIBILITIES:

• Involved in designing, requirement gathering, talking to the business team, development, and deployment of SailPoint IIQ.
• Done installation, configuration, and customized UI according to the requirement.
• Involved in various patch upgrades including version upgrade from 6.4 to 7.0.
• Worked with different kinds of connectors like JDBC, LDAP, AD, Oracle Direct, delimited files, etc. including custom connectors.
• Involved in recommending, training, and mentoring junior team members and educated best practices to the client.
• Building and Configuring SailPoint IIQ in-built tasks like Account Aggregation, Group Aggregation, Identity Refresh, System Maintenance, Check Active Policies, Certification Refresh, Run Rule, etc.
• Involved in the Integration of ServiceNow and Workday in SailPoint.
• Hands-on experience in working with workflows and customizing workflows to meet business requirements.
• Developing custom tasks such as a task to refresh the Statistics of All Roles.
• Developing custom Quick Links, Business Processes/workflow, and Rules.
• Heavily involved in writing bean shell scripting as required to automate tasks.
• Experience working with other application groups and presenting system design documents.
• Provide production support for identity and access management infrastructure applications.

Confidential, Dallas, TX

Software/IAM Developer

RESPONSIBILITIES:

• Ensure requirements gathered, processes defined, and use cases documented follow out-of-the-box configuration vs. customization as much as possible.
• Perform Installation and configuration of SailPoint IdentityIQ.
• Develop custom SailPoint Build Map Rules and Workflows as per the business needs.
• Setup applications Active Directory, LDAP, Oracle, and Flat Files.
• Implement REST classes using SailPoint Rest Application.
• Implemented the presentation layer using JSP, JavaScript, HTML, AngularJS, CSSss and AJAX.
• Involved in developing SOAP web services and mentoring the development team.
• Enhanced application UI and functionalities, which were built using HTML.
• Coordinate with the project manager to prepare the timeframe for all projects and provide required enhancements to all programs and design all specifications for all programs.
• Using IIQ Console for operations such as checkout, import, connector Debug, etc.,
• Customizing and branding of SailPoint solution.
• Provide knowledge transfer and post-production support activities, as necessary.