SUMMARY

• Almost 8+ years of experience in the field of Information Technology with good experience inSalesforce.comPlatform
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Strong experience in Salesforce Development usingApex,Visual Force,Visual Force Components,JavaScript, CSS and Triggers.
• Experience in integrations usingWeb ServicesbothSOAPandRESTAPIs.
• Strong Hands on experience with Salesforce Security features Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.
• Created and managed Custom Objects, Page Layouts, Validation Rules, Assignment rules, Workflow Automation, Process builder and salesforce S2S.
• Strong Experience onSales cloud,Service Cloud,Communitieshave hands on experience onEmail to Case,Web to Case,Case Assignmentrules,Escalationrules andEntitlementProcess,CTI Implementationusing B&S App exchange app.
• Good at migrations and deployment of code from one environment to other usingAutorabittool,Force.comIDE deployment wizard,Mavens mateandWorkbenchDeployment Wizard also have hands on experience inANTMigration.
• Hands on experience as a deployment engineer onSalesforce.comand maintained 3 orgs with 10 applications and 5000+ SFDC users.
• Experience with Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
• Great involvement in creating salesforce Lightning Apps, Components, Controllers and Events.
• Altered existing Visualforce to adjust to salesforce new Lightning UI encounter.
• Major role in Designing and implementing Continuous Integration and Continuous Deployment Process UsingSVN,GITandAutoRabit CI - CDTool.
• Worked as Release manager, Handled weekly support deployments and monthly project release deployments. Good experience on creation and maintenance of Sandboxes.
• Extensive experience in Salesforce.com Setup, Configuration, Customization, Administration, Data Migration and Integrations.
• Strong experience in database development using PL/SQL for MySQL and Oracle
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena

TECHNICAL SKILLS

Programming Languages: Java, Apex, COBOL, CICS, Visualforce, HTML, CSS and JavaScript, JQuery.

Query Languages: PL/SQL, SOQL, SOSL, IMS

Development Tools: Force.com IDE, Eclipse, Manvensmate.

Version Control Tools: SVN, GIT.

Web services: Rest API, SOAP API, BULK API, Metadata API, JSON.

PROFESSIONAL EXPERIENCE

Confidential, Durham, North Carolina

Salesforce Lightning Developer

Responsibilities:

• Working closely with business users on gathering the functional and technical requirements.
• Developed variousApex Classes, Triggers, Controller classes and methods for functionalneeds in the application compatible with lightning.
• Worked onSalesforce Lightning Components for building customized components replacingthe existing ones.
• Also embedLightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Experience inmodifying Visualforce pages to be supported in Lightning Experience and good understandingof lightning mode and its features.
• Responsible for setting up web service integrations.
• Worked on Salesforce.com Sales Cloud functionality, includingAccount Planning,Sales Forecasting,Opportunity Management, Lead Managementand theConfigure/Price/Quote (CPQ)processes.
• Triggeredinterface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.
• DevelopingSOAPandRESTweb services classes to enable integration between Salesforce and other external systems such as Mosaic, Aurora and Five9 Call Center.
• Involved in writing newtest classesand fixing existing test classes to improve overall code coverage.
• Making changes to existing visual force pages and classes to enhance Partner Portal and Communities functionality.
• Involved in rewriting the existingtriggersusing a trigger framework to have more control on the sequence and to reduce the total number of SOQL queries as part of Get Healthy initiative.
• Interface with users, project manager, Architects to ensure that implemented solutions satisfy business requirements and are delivered in a timely manner.
• Involved in unit testing the new and existing functionality to cover all scenarios and fixing defects.
• Used Pivotal Tracker for user story creation, sizing and tracking.
• Used GitHub for version control and Source tree for branch management and check ins.
• Involved in updating documentation, peer reviews, attending daily scrums and updating status regularly.

Environment: Salesforce.com Enterprise Edition, Apex, Visualforce, CSS, JQuery, Bootstrap, JavaScript, Eclipse, Partner Portal, Force.com Sites, SOQL, SOSL, SOAP and REST Web Services API, Pivotal tracker, GitHub

Confidential, Dallas TX

Salesforce Developer

Responsibilities:

• Developed SFDC application based to track miles covered the internal employees of the company. Employees use an Android/IOS based mobile application to record the miles
• Developed integration between SFDC andAWSviaApiegee
• DevelopedIntegrationbetween SFDC and Mule soft for invoice generation in PDF format in My Coke Application
• Implemented Delivery charge tax calculation feature for Canada users in MyCoke application
• Worked on ‘Service Cloud’ implementingContact Centerapplication, Winner of Super Star award from Salesforce
• Developed Case Management includingEntitlementsandMilestones
• DevelopedAPEX Classes,APEX Triggersfor various functional needs in the applications
• Developed VariousVisualforce pagesusingJavaScript, BootstrapandCSSfor applications Sales mileage tracker and Contact Center Application in Customer 1 program.
• Perform analysis and estimation for salesforce.com project requirements
• Co-ordinate with off-shore team and provide technical assistance when required
• Hands on functional testing and validatingbusiness requirements functionallyand conducting end to endSystem Integration Testing.
• Manage multiple concurrent requirements and drive initiatives in across functional environment

Confidential, GA

Salesforce Developer

Responsibilities:

• Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design
• Set up Data Security for the users, Profiles, Roles
• Worked on managing the community portal and community users
• Developed Apex Triggers to create community users when a contact record is created or updated in SFDC from SAP
• Worked on email to case/Outlook setup and routing of the cases to right queue
• Created and maintaining Validation rules, Auto-Assignment rules and sharing rules to support and enhance business processes
• Configured Custom Reports & Dashboard to meet customer requirements
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on record pages
• Created email templates, necessary workflow rules to link with auto response rules
• Created workflow rules, defined related tasks, email alerts, and field updates
• Created picklist and dependent picklist for categories of the case objects
• Used Force.com change sets to make deployments to different sandbox environments

Confidential, Dallas TX

Release Manager\ Administrator

Responsibilities:

• Worked on salesforce Change Management. Hands on experience on deployment toolAutorabit
• Designed and ImplementedContinuous IntegrationandContinuous deploymentin the company with SVN and Autorabit tool
• Expertise in handling different kinds ofdeployment errorsandtest failures
• Worked on Governance Team roles likecode review,maintenanceand comment to make sure organization standards and salesforce standards are met
• Experience on maintaining the Production environment and Sandboxes, deployments fromOrg to Org,SVN to Org, retrofit and backporting after production deployment
• Expertise on security and control on the environments by providing only required permissions to profiles and roles depending the requirement
• DevelopedGovernance Team applicationfor Daily Governance Request from developers and also for Release requests
• Designed a process for profile deployment
• Worked on Data load and dependent object data loads to production and sandboxes for testing
• Worked on reports, report types, dashboards

Confidential, Chicago IL

Salesforce Developer

Responsibilities:

• Had Intensive training on core Java and Personality development program for 2 months and then hands on training on salesforce.com
• Created users, hierarchical roles, profiles, security controls, custom fields and visual force pages as per requirements
• Worked with the user group for requirement gathering throughout the planning and implementation
• Created record types, page layouts, configured page layouts and assigned page layouts to different record types
• Got acquainted with sales, service and other business processes during the project
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, custom tabs and formula fields to the custom objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Created and maintained validation rules and approval processes
• Deployed web to case and email to case on internal portal and email to case as case creation channels
• Worked on out of the box customizations for providing access and implemented different security rules as per the requirements
• Used data loader to import data in Salesforce
• Wrote triggers and test classes to deploy triggers in production environment
• Worked with Apex to access SObjects and Field describe information, execute SOQL, SOSL and DML queries
• Created email templates and inbound emails using Visual force for the clients and customers
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization
• Gained experience in handling and coordinating deployments using various migration methods/tools such as Change sets
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Provided ongoing salesforce.com maintenance and administration services