SUMMARY

• 8+ years of experience in the IT industry and around 6+ years of experience as a Salesforce developer/administrator/Configuration and force.com platform.
• Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.
• Proficient knowledge of Governor limits. Experienced in optimization of existing code in according to the governor limits.
• Extensive experience in designing of custom objects, custom fields, custom page layouts, workflows, relationships, look - ups, dependent pick lists, and role-based page layouts, work flow alerts, validation rules, approval processes, custom reports, custom tabs, report folders, designing Visual Force pages, record types, formula fields and email generation according to application requirements.
• Experience in web technologies like HTML, XML, and JavaScript and also experienced on working with data structures to manage large amount of data efficiently.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
• Good experience in working on Eclipse IDE withForce.com Plug-in for writing business logic in Apex programming language.
• Experience in SFDC Integration (Bi-Directional data transfer) using Web Service and Apex Programming (SOAP and REST).
• Involved in data migration and integration using Apex Data Loader.
• Hands on experience in building processes using Process Builder in Salesforce.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
• Worked in all stages of Software Development Life Cycle (SDLC).
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
• Versatile team player with excellent analytical and presentation skills.
• Strong understanding of fundamental business processes, excellent Communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Data Loader, Reports, Dashboards, Force.com IDE, VF Remoting, Import Wizard, Relationships, Validations Rules, Profiles, Roles and Security

Languages: C, Java, C++, HTML, APEX

Tools: & Technologies: Force.com Data Loader, Force.com Platform (Sandbox and Production).

Operating systems: Windows 98/NT/XP/Vista/7/8, Windows CE, Linux.

Databases: Oracle, SQL

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Salesforce Developer

Responsibilities:

• Working on a Large-scale & complex Salesforce development projects along with integrating date from other systems/Repositories.
• All Salesforce CRM licenses to operate Cloud Craze
• Reliability and Scalability of the Salesforce Cloud
• Managed API integrations and web services.
• Developed salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Responsible for building the complex Data Model within Salesforce.com by interacting with various teams for understanding the business and implementing the project end to end.
• Responsible for Salesforce.com System Integration with external applications and systems using Apex Web services and Apex Callouts with both REST API and SOAP API.
• Worked on analyzing the complete Apex classes, Apex Triggers, Pages in the Salesforce.com instance in the design phase of the Salesforce Single View project.
• This included documenting the Use and effect of these in the current instance for the migration/implementation phase.
• Worked on analyzing the Standard Objects, Custom Objects, Permissions sets, Page layouts, profiles in the design phase of the Salesforce Single View project.
• This includes the documentation of use, Decisions of field migration and many other tasks
• Used Geolocation field type to calculate the nearest properties from contact mailing address.
• Gathering the requirement, analyze the requirement and attending the day-to-day business meetings.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Built Application Pages with Controllers and Utility classes to publish them to web to import student data to a custom Object in Salesforce.
• Designed very complex Visualforcepages & web forms using JavaScript, CSS3, Bootstrap, HTML5, jQuery, Angular JS and Controllers.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Community/Portal functionality in support of Cloud Craze
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.

Environment: Eclipse Force.com IDE, Force.com migration Tool (ANT), Apex Data Loader, Developer Console, Workbench, Informatica Cloud, and Force.com Sandboxes, Web Services, Agile methodologies and AppExchange.

Confidential, Richfield, MN

Salesforce Developer

Responsibilities:

• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers & Visualforce pages to develop custom business logic.
• Interacted with various business team members to gather teh requirements and documented teh requirements.
• Carried out regular meetings and walkthroughs with development team members, Project Manager and Quality analyst to better understand system functionality.
• Conducted JAD sessions with teh management, different 3rd party vendors, users, and commercial and other stakeholders for open and pending issues to develop specifications.
• Used detailed knowledge of application features and functions to assess teh scope and impact of business needs throughout analysis and completion of all enhancement specifications for each business partner and cross impacted groups
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to teh custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on teh need in teh organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Used Data migration tools and de-duplication.
• Experienced in Unit Testing, for teh customizations and developments done during teh project.
• Extracted teh data from Salesforce.com application into teh external databases (Oracle 10g) for generating large data reports using teh Informatics on Demand.
• Involved in teh Data Transformation and Data Cleansing activities while transferring teh data to teh external system using Informatics on Demand.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Involved with Salesforce.com Premier Support and handled teh support cases with teh help Salesforce.com support.
• Worked on Account Management involving Integration with External Legacy System using SOAP based Web Service Callouts using TIBCO as teh middleware.
• Developed teh messaging adapters to be used with TIBCO/RV for communication between different components.
• Integration Tools TIBCO Enterprise Service Bus, Informatica, Siperia Hub for Customer and product Master Data, Dell Boomi Atmosphere.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Visualforce Pages.

Confidential, Midland, MN

Salesforce Developer

Responsibilities:

• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, implementation, Testing, Deployment and testing.
• Used ETL cloud for integrating with third party applications by SaaS.
• Worked on VF Customization by customizing Visualforce pages for different requirements.
• Involved in API management implementing the Metadata API’s by managing the changes and deploying the changes to production through Sandboxes.
• Implemented Salesforce Lightning Framework to drive the client-server management and Lightning App builder to build Visualforce pages for Lightning Experience.
• Extensively worked on VF pages to Lightning components, URL buttons to quick actions, App pages and lightning tabs.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Integrated Salesforce.com with various third-party applications like Apttus CPQ, Java, GITHUB and Oracle.
• Implemented various Cloud integrations with SOAP and REST API’s and wrote functional designs using Agile methodology using sprints and standups.
• Closely worked with the business users to gather the requirements and assisted in implementing them.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Designed and Managed strategic digital applications via Salesforce Marketing cloud.
• Involved in migrating data into Salesforce application using apex data loader through CSV files.
• Experience in using Apex Data loader for Data migration.
• Customized the Dashboards to the track usage for productivity and performance of their sales teams and Migrated leads, accounts and contacts to the Sales cloud by using Jitter-bit Data loader tool.
• Used Sandbox environment for testing and migrated and migrated the code to the Production after testing.
• Implemented web-based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer's issues.
• Involved in the lead management process in Salesforce.com Sales Cloud module for channels like IVR, web portal of the company, existing customers from Marketing Analytics.
• Involved in SFDC Configuration and design of Service Cloud, Sales cloud and force.com solutions with an emphasis of service cloud solutions.
• Used Field level security along with page layouts to manage access to certain fields.
• Supported end users and helped them in getting used to the application and the new changes in the salesforce system, generated reports as per their requirements and saved them for further access in future.
• Written Test classes to check code coverage for Apex classes using Force.com IDE.
• Involved in Agile methodology, Scrum that dramatically improved productivity and reduced errors.
• Attended scrum meetings and participated in code reviews and design sessions.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.

Environment: Force Builder, Saleforce.com CRM, Apex Language, Apex Triggers, Visualforce (Pages, Component & Controllers), Pages, Data Loader, GITHUB, HTML, Apttus CPQ, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential, Deerfield, Illinois

Salesforce Developer

Responsibilities:

• Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Handled different Integrations with other platforms.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed Several Reports using salesforce.com platform.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
• Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated Salesforce with Informatica on Demand for the proper mappings and extraction and transformation of data.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created and used Email templates in HTML and Visualforce.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Environment: Salesforce.com platform, Apex Language, REST API, VisualForce(Pages, Component & Controllers), Workflow & Approvals, Custom Objects, JavaScript, Dojo, JSP, Ajax, Sandbox data loading, Eclipse IDE Plug-in.