SUMMARY

• Information Systems professional with over twenty years of technology and business experience integrating business and technology towards the development and support of enterprise business solutions.
• Extensive experience in the fields of information technology management, project management, application architecture, database and component modeling, team building, resource allocation, and software development methodologies.

PROFESSIONAL EXPERIENCE

Director, Business Applications

Confidential

Responsibilities:

• Collaborated in the RFP and selection process of the System Integrator and Data Center services provider towards the very first implementation of SAP for the Company.
• Responsible for the hiring and establishment of the SAP Development and Support Teams including Basis, SAP Development, Functional Analysts, Business Intelligence, and 3rd party consulting.
• Responsible for the overseeing the oversight of technical custom changes to Workday.
• Collaborated with the 3rd Party Data Center (Freudenberg IT) to stand - up and make operational the SAP platforms for ECC, SAP BW, BusinessObjects, SAP CPI, and more.
• Currently responsible for the management of SAP infrastructure managed by the SAP ECS (AWS) Data Center.
• Responsible for the SAP implementation business data migration project, collaborating with the System Integrator data migration team towards the migration of the legacy ERP system.
• This included the development and mapping of SAP LSMW templates and data cleansing processes.
• Responsible for the oversight of consulting contractual agreements and recommendations for selection of consulting and contractor partners.
• Responsible for the Portfolio and Project Management for business applications installations and enhancements.
• Responsible for the implementation of Global SAP security roles.
• Responsible for the Salesforce solutions development and internal support.
• Responsible for the overall assignment and completion of service desk (ServiceNow) requests and incidents for internal and external services.
• Responsible for SAP’s internal and external audit compliance, including the gathering of information and documentation related to deliveries and analysis for SOX and Segregation of Duties.
• Responsible for driving the following tactical initiatives for the Business Applications team:
• Execution of the Software Development Life Cycle (SDLC)
• Responsible for the collection and presentation of software support and development metrics.
• Responsible for the acquisition and implementation of SailPoint as Confidential ’s Segregation of Duties (SoD) tool, including the execution and distribution of monthly reports.
• Also, responsible for Audit Compliance and Reporting in collaboration with Internal and External Auditors.
• Implementation of the monitoring of SAP ECC batch jobs and automatic notifications of failures to the Basis Team.
• Responsible for the implementation of SAP projects and work requests globally in collaboration with Leaders from the Sales, Marketing, Engineering, Operations, Logistics, Finance & Accounting, Customer Service, Internal and External Audit.
• Tracking and reporting of SAP and Salesforce licenses utilization and projections.
• Establishment of the BI platforms and solutions including SAP’s BI (Data Warehouse) and Front-end BI Tools (BusinessObjects).
• Coordination of tasks and support with Confidential ’s Data Center including SAP client copies, performance tuning, scheduled maintenance, and unplanned outage resolutions.

Sr. IT Manager

Confidential

Responsibilities:

• Responsible for a multi-purpose international team of over 50 permanent staff members and consultants in the areas of business intelligence and web base collaboration solutions Responsible for the budgeting and technical direction of the corporate portals, business intelligence, and enterprise data warehouse platforms and solutions in close coordination with executives and finance groups
• Responsible for the strategic, tactical, and functional aspects of the enterprise corporate portals and web presence for employees and external collaborators Responsible for the replacement and production rollout of Confidential ’s legacy global customer facing web site by a state-of-the-art portal solution to host business driven web sites
• Responsible for the creation and oversight of the enterprise Google Sites support group, including global support and creation of web sites Responsible for the team’s project management group.
• Collaborate with our PMO group towards implementing and following project management best-practices, tools, and adoption of metrics Responsible for overseeing the completion of over 150 enterprise and local projects including design, development, and production deployment following waterfall and agile project management methodologies
• Responsible for an $11.6 million annual budget Responsible for the development and support of Enterprise Data Warehouse solutions across the company for over 4,000 active users and 12 TB of data

Portals & Collaboration Manager

Confidential

Responsibilities:

• Effective implementation of the internal global SAP NetWeaver Portal and SharePoint 2007 solution for over 30,000 active users Creation of over 3,500 SharePoint Web Sites across more than 60 SharePoint site collections Creation and adoption of web design front-end standards and best-practices including elements of usability and human factors
• Portal release management and program roadmap oversight Planning and delivery of global SharePoint 2007 training, including the establishment of an internal SharePoint administrators’ user group and a weekly training forum.
• Definition and documentation of portal best-practices, policies, and governance for the internal portal and SharePoint 2007 Management of content management requests and portal change management actions Establishment and management of the portal's support organization in the US and Malaysia