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Delivery & Support Lead Resume

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Bentonville, AR

SUMMARY

  • Highly skilled IT Professional with more than 16 years of experience in analysis, design, construction and deployment of DW projects for Retail, Telecom and Insurance domains.
  • Having Cross Industry Experience and expertise in defining and executing Data Warehousing strategies that increase competitive advantage.
  • Expert in implementing end - to-end solution using MS BI Stack, SQL Server, Integration Services (SSIS), Analysis Services (SSAS) and Reporting Services (SSRS). Versions 2012/2008 R2/2005.
  • Extensive use of DAX (Data Analysis Expressions) functions for the Reports and for the Tabular Models.
  • Having hands on experience in Microsoft Azure SQL Database.
  • Hands on experience in ETL (Extraction, Transformation, and Loading) processes using Informatica Power Center 9.0.1/8.6/7. x. Well acquainted with Informatica Designer, Workflow Manager and Workflow Monitor Components.
  • Expertise in Performance tuning (sources, mappings, targets and sessions) and Database Performance tuning.
  • Experience in integration of various Operational Data Sources (ODS) with multiple feed/sources like VSAM files, Flat files, RDBMS etc.
  • Having Expertise in ETL Full load, Delta load and Reconciliation process.
  • Experience in IBM Cognos 10 BI (Framework Manager, Report Studio, Query Studio, Metric Studio, Analysis Studio and Cognos Connection) and Report Net1.1.
  • Hands on Experience in Cognos TM1 9.2 (Architect, Perspective, Turbo Integrator\TI, Chores).
  • Design and develop metadata model in Cognos Framework Manager.
  • Taken participation in Planning, Designing, Developing and Implementing Data Warehouses/Data Marts with experience of both Relational & Multidimensional database design.
  • Data modeling experience in designing and implementing Data Mart and Data Warehouse applications using ERwin.
  • Worked extensively on forward and reverse engineering process. Created DDL scripts for implementing Data Modeling. Created ERwin reports in HTML, RTF format depending upon the requirement, created naming convention files, coordinated with DBAs to apply the data model changes.
  • Extensive knowledge on Slowly Changing Dimensions (SCD's) and implemented Type1, Type 2, and Type 3 to keep track of historical data.
  • Created Source & Target mapping documents, Process Flow Documentation for the Informatica work flow process.
  • Experience in building UNIX shell scripting to run ETL jobs and automated the entire processes.
  • Have used scheduling tools like Control-M, Informatica Scheduler and EFS.
  • Experience in RDBMS with good programming knowledge in Oracle 10g, SQL Server 2008 R2/ 2005, DB2, Teradata, SQL, PL/SQL, DB Triggers, Views, Stored Procedures, Functions and Packages.
  • Worked as support coordinator in Incident Management and Problem Management areas.
  • Good working knowledge in Production support (24X7) environment with tools like BMC remedy.
  • Ability to learn very quickly and apply new skills to existing problems.
  • Good Coordination skills related to management of the offshore resources.
  • Team player with good communication skills, written skills, technical documentation skills and also a self-motivated individual with exemplary analytical and problem solving skills.

TECHNICAL SKILLS

ETL Tools: SSIS 2012/2008 R2/2005, Informatica 9.0.1 HotFix 2/ 8.6 (Power Center & Informatica Data Quality).

BI Tools: IBM Cognos 10, Business Objects, Crystal Reports, SSRS 2012/2008, Qlikview, Power BI, Power Map, Power Pivot, Power View.

OLAP: SSAS 2012/2008 R2, Cognos TM1.

Modeling Tool: ERwin, MS Visio

Scheduling tool: SQL Server Agent, Control M, Informatica Scheduler.

Databases: SQL Server 2012/ 2008 R2 /2005 Microsoft Azure, Oracle 10g, DB2, Tearadata, MS Access, PeopleSoft App Designer.

Operating Systems: UNIX (Linux, AIX, HP-UX, Solaris), MS DOS and Windows NT/XP.

Languages: PL/SQL, T-SQL (DDL, DML), VB.NET, Excel VBA, XML, ABAP,DAX,MDX.

Web Server: IIS 6.0.

Database Tools: Toad, MS SQL Server Management Studio, Oracle SQL Developer.

Web Technologies: ASP.NET 2.0, XML Web Services, PHP.

Version and Source Control: TFS, Visual Source Safe (VSS 6.0), Subversion.

Support tool: SysAid, BMC Remedy, Clear case

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, AR

Delivery & Support Lead

Responsibilities:

  • Worked closely with the end users in writing the functional specifications based on the business needs.
  • Responsible for designing and developing entire solution using 2012 MS Data tools (SSIS, SSAS, and SSRS).
  • Create, manage SQL Server AZURE Databases IaaS .
  • Setting up Connection Strings and connecting SQL Server AZURE Databases from locally Installed SQL Server Management Studio(SSMS).
  • Provide Operational Support to modify existing Tabular SSAS models to satisfy new business requirements.
  • Use DAX (Data Analysis Expressions) functions for the creation of calculations and measures in the Tabular Models.
  • Created ETL - SSIS jobs using Visual Studio 2010 to extract data from ERP Data source
  • Worked with complex SQL, Stored Procedures, Triggers and packages in very large databases from various servers.
  • Worked on Power BI and prepared dashboards using SSRS to make it more attractive.
  • Created and Documented ETL Test Plans, Test Cases, Test Scripts, Expected Results, Assumptions and Validations.
  • Deployment of Developed components like SSIS Packages, SQL Codes in Test, QA and Production environments.

Confidential, Libertyville, IL

Delivery & Support Lead

Responsibilities:

  • Worked in Agile Scrum Methodology with daily stand up meetings. Break down the project into various individual tasks.
  • Participated & Designed Data Marts which helped to create analytical reporting for SO,PO and Inventory
  • Created ETL packages using SSIS to extract data from heterogeneous database and then transform and load into the data mart.
  • Analyzed and created Multidimensional Cubes OLAP with Facts and Dimension Tables using SSAS for Inventory Aging, SO & PO.
  • Created a number of cubes, dimensions and business critical KPIs using SQL Server Analysis Services representing aggregations in several different ways - hierarchically and using custom groupings that the company will use to analyze performance. Created several MDX queries according to business requirements.
  • Design and develop metadata model in Cognos Framework Manager & build Reports thru Reporting Studio.
  • Lead the onsite and offshore teams towards successful delivery of the projects. Coordinating & monitoring the offshore development team as per the Business requirements.
  • Reviewed Business Requirement Document (TM1-BRD) for Completeness, Gather and analyze financial planning, budgeting and reporting requirements.
  • Development of TM1 Turbo Integrator(TI) Processes to load and retrieve data from database tables and other data sources, for creating dimensions, hierarchies, and cubes.
  • Used TM1 Rules editor to create and edit rule to create various calculations.
  • Worked on TM1 Architect for maintenance of TM1 users, roles, groups and security.
  • Training users on how to use\install Cognos TM1 Perspectives add-in for Microsoft Excel
  • Involved in upgrading the databases and SSIS packages of SQL Server 2008R2 to SQL Server 2012.
  • Developed 2012 Tabular Models in SSAS and created Power BI reports.

Confidential, NYC NY

Data Migration Developer

Responsibilities:

  • Analysis of Source data at EAS application side, Verify the accuracy of fields data by participating meetings with SMEs.
  • Identify the target fields where the data will migrate to and prepared mapping document.
  • Define conversion rules Business Logic, validation and cleansing process for the fields.
  • Identified the data dependency and set sequence in Informatica ETL sessions.
  • Execute the Informatica jobs to perform Full Load and Delta Load of the source data.
  • Prepared Reconciliation report in SSRS 2008 R 2 in the form of Excel document, which will be the base for validating data from application view.

Confidential NY

BI Developer

Responsibilities:

  • To comply with developer responsibilities of Confidential ’s internal SDLC framework; prepared technical design documentation, test cases and co-coordinated with users to fulfill UAT.
  • Created Oracle tables in dev environment with PeopleSoft App Designer.
  • Developed Source to Target Matrix which contains the transformation logic.
  • Used Star Schema methodology in building and designing the logical data model, and implemented SCD2 dimensional models.
  • Extensively used Transformations like Router, Aggregator, Normalizer, Joiner, Expression, Lookup, Update strategy and Sequence generator.
  • Developed complex Informatica Mappings, tasks, sessions and Workflows for Weekly and Monthly process to loading heterogeneous data into the data warehouse.
  • Build Complex Reports in Cognos 8.4 like Drill-Through and Ad-hoc reports.
  • Created Query Prompts, Calculations, Conditions and Filters in the Cognos reports.
  • Designed Microsoft Excel 2007 ad-hoc report using VBA macro code.
  • Scheduled Informatica Workflows & Cognos Reports with Control M.
  • Support application with the help of CLEAR CASE tool.

Confidential, Plano TX

Delivery & Support Lead

Responsibilities:

  • Involved in the entire SDLC process that includes design, implementation, testing (Unit, Integration & UAT), deployment and maintenance.
  • Responsible for gathering the business requirements from the end user and analyzed it to provide business intelligence solution.
  • Categorize Dimension & Fact tables by interviewing Oracle functional experts & business analysts.
  • Extensively used both Star Schema and Snow flake schema methodologies in building and designing the logical data model in both SCD1 and SCD2 dimensional models.
  • Designed the conceptual, logical and physical model according to the requirements using ERwin.
  • Developed Source to Target Matrix which contains the transformation logic.
  • Performed extensive Data Profiling that need to be brought into Operational Data System (ODS) from the invoice processing systems.
  • Developed Informatica Mappings, Mapplets, reusable Transformations, tasks, sessions and Workflows for Weekly and Monthly process to loading heterogeneous data into the data warehouse. Source files include VSAM, delimited flat files, and Oracle tables.
  • Obfuscation techniques like data masking & encryption have been implemented, as this project is dealing with sensitive and secured financial information.
  • Build complex Queries, PL/SQL stored procedures and Oracle Packages to utilize in Informatica mappings.
  • Leveraged Teradata command utility BTEQ to query the data mart tables.
  • Integrated Informatica workflows with ESP scheduler (Mainframe based) with help of UNIX shell scripts.
  • In Cognos 8.1, developed Complex Reports like List, Cross tab, Drill-Through and various Charts.
  • Managed user groups to access the Cognos reports through Cognos Connection.
  • By using BMC Remedy, meet the designated SLAs on incidents and maintaining optimum service delivery.
  • Resolving the problems from identification of root causes (RCA) for the major incidents.
  • Coordinating with offshore team and making sure the support should happen 24X7.

Confidential, Irving TX

BI Developer

Responsibilities:

  • Requirement Analysis, Preparing High Level and Low Level Design document.
  • Build reporting models in MS Power Point.
  • Developing intricate reports with SQL Server Reporting Services (SSRS).
  • Build drill down reports on MDR hierarchy cubes.
  • Prepared complex SQL queries with stored procedures, Functions and Views in MS SQL 2005.
  • Extensively worked on installation & configuration of Share Point Portal 2007. Documented the steps of installation and configuration of SPP 2007 server.
  • Embedding MOSS 2007 Excel Service with VZ.AI Tool (Using iFrame).
  • Handled user management in SPP, creation of group level user permissions to view reports based on business lines.
  • Created user manuals on reports usage.

Confidential, Raleigh NC

BI Consultant and Onsite Coordinator

Responsibilities:

  • Providing complete end to end BI solution.
  • Requirement Analysis, Preparing High Level and Low Level Design document and Data Validation and Test Plans.
  • Identified Multiple Dimensions and Fact tables based on Booking, Billing, Backlog and Shipping subject areas. Used advance data modeling concepts of Degenerated dimension, Sub-Dimension, Fact less fact table, Aggregate fact tables in Multi dimensional model.
  • Worked with data modelers in preparing logical and physical data models and adding/deleting necessary fields using ERwin.
  • Created ERwin reports in HTML, RTF formats made them available online for Business mangers, BI Architects.
  • Developing the mappings and workflows with Informatica Power center for Data warehouse build.
  • Extensively used Transformations like Router, Aggregator, Normalizer, Joiner, Expression, Lookup, Update strategy and Sequence generator, Stored Procedure.
  • Analyzed data quality issues and generation of data quality reports with help of Informatica Data Quality (IDQ).
  • Used the command line program pmcmd to run Informatica jobs from command line. And used these commands in shell scripts to create, schedule and control workflows, tasks and sessions.
  • In Cognos Report Studio created Master-detail, Drill-through and complex reports with respect to rendering the reports in Excel and PDF formats.
  • Carried out Bursting of reports in Cognos Report Studio.
  • Configured/handled Cognos Connection to Manage users & Reports.
  • Actively involved in Unit Testing and Performance Tuning of Informatica mappings.
  • Documenting mappings of source system to target system data structure in the data warehouse.
  • Writing Application Usage Guidance Document for Business users.

Confidential, San Antonio TX

Data Warehouse Module Lead

Responsibilities:

  • Involved in Design and Source to target preparation by understanding legacy systems.
  • Participated in identifying data mart tables with Sr. Data Modelers.
  • Documented the data mart design information with ERwin.
  • Developed ETL mappings with Informatica to build Data marts.
  • Created transformations in Informatica like Aggregate, Expression, Filter, Sequence Generator, Joiner, and Stored procedure transformations
  • Involved in the process design documentation of the Data Warehouse Dimensional Upgrades. Extensively used Informatica for loading the historical data from various tables for different departments.
  • Scheduled the Informatica workflows with Control-M and Creating the ETL run book.
  • Conducted Code sessions and walk-through of the developed mappings

Confidential, San Antonio TX

Data Warehouse Developer

Responsibilities:

  • Involved in Design and Source to target preparation by understanding legacy systems.
  • Developed ETL mappings with Informatica to build Data Warehouse.
  • Testing and debugging the mappings in with informatica Debugger as well Data validation testing.
  • Scheduled the Informatica workflows with Control-M.
  • Created MS Excel VBA Reports over reconciliation data, to validate source records against target records.
  • Responsible for identifying the missed records in different stages from source to target and resolving the issue.
  • Conducted data reconciliation walks through with FIRS system experts.
  • Performed unit testing and involved in UAT testing conducted by FIRS system experts.

Confidential, San Antonio TX

Data Warehouse Developer

Responsibilities:

  • Gathering requirements for the project and business community for the Property System.
  • Interviewed and conducted meetings with Business Managers & Business experts who are currently using Legacy property applications.
  • Participated designing of Staging Data Source (SDS) and Data marts with the line of businesses Policy and Claims.
  • Prepared software requirement specifications, business rules interacting with business units and designed Star schema, logical and physical database design for Domains.
  • Designed ER diagrams, logical model (relationship, cardinality, attributes, and, candidate keys) and physical database (capacity planning, object creation and aggregation strategies) as per business requirements.
  • Implemented Extraction of data from multiple operational systems (like policy, claims systems).
  • Developed Complex transformations, Mapplets using Informatica to Extract, Transform and load data into Operational data store (ODS) and Data marts.
  • As part of loading dimension tables created SCD Type1 and SCD Type2 mappings.
  • Executed sessions, both sequential and concurrent for efficient execution of mappings and used other tasks like event wait, event raise, email and command.
  • Integrating with the data sources (like claims data with policy). Comprehensively used Informatica for loading the historical data from various tables for different departments.
  • Created and Documented ETL Test Plans, Test Cases, Test Scripts, Expected Results, Assumptions and Validations.
  • Extracted data from IMS VSAM files, Flat Files and populated into SDS.
  • Responsibilities include creating the workflows & sessions and scheduling the workflows with Control-M.

Confidential, Honolulu HI

DW Application Developer

Responsibilities:

  • Worked closely with the end users in writing the functional specifications based on the business needs.
  • Analyzing the different source systems and documenting the same.
  • Participated in data modeling (logical and physical) for designing the Data Marts.
  • Preparing Analysis and Design Documents for ETL and Shell Scripts.
  • Developed standards and procedures for transformation of data as it moves from source systems to the data mart.
  • Developing the code which includes Informatica coding, developing the Control-M Scripts for scheduling the jobs and developing the shell scripts.
  • With PL/SQL Procedures/Functions to build business rules to load data
  • Created and Documented ETL Test Plans, Test Cases, Test Scripts, Expected Results, Assumptions and Validations. Conduct quality reviews of code.
  • Analysis of requirements for finding any ambiguity, incompleteness or incorrectness.
  • Client communication.
  • Data size estimation.
  • Manage & coordinating the offshore team.
  • Involved in resolving post production data issues.
  • Coordinating the team to avoid slippage in deliverables.
  • Mentoring new resources on Informatica.

Confidential 

ETL Developer

Responsibilities:

  • Analyzing the business requirements.
  • Coordinating with source system SCR on data related issues, defining the process on incoming data file properties, naming conventions, frequency etc.
  • Preparing ETL Design Document, Reviewing the documents like Setup and installation guide for production migration, KT documents for support team and Maintenance document for the working objects.
  • Building Informatica mappings to extract data from source systems to various layers of KDW.
  • Created key Crystal reports to view data from the KDW.
  • Coordinating the code migration activities from Dev to QA and QA to Prod.
  • Coordinating the testing activities like unit testing and integration testing.
  • Testing the consistency and quality of data that is loaded into warehousing.
  • Involved in resolving post production data issues.

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