SUMMARY

• Salesforce developer with 10+ Years of IT experience that includes around 6+ years of experiencein Salesforce.com CRM Platform.
• 2+ years of experience in developing applications using Java/J2EE technologies.
• Experience in Administration,Configuration,Implementation,Lightning, and support experience with Salesforce platform.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service, and Support Administration.
• Expertise in SFDC Development usingLightning Application, Apex Language,Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.
• Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• Integration Methodologies, different API,Trigger framework,Recursive Triggers, Asynchronous Framework & options. working on the Angular JS, Bootstrap, CSS3, REACTJS
• Good Experience onSalesforceLightning.Experience in third party integration with ERP (Marketing Cloud, Service Cloud).
• Hands on experience in writing queries usingSOQLandSOSLin Apex Classes and Triggers.
• Creating Custom Apps,Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts,Search Layouts, and Related List and defining Field Dependencies, custom buttons,Validation Rules, workflows, approval processes.
• Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data usingData Loader, Admin Garage,andLexi Loader.
• Created and updatedusers, reports,and dashboards to track pipeline/stages for management visibility, while integrating Apex (applications) to Salesforce accounts such asConga Merge and Outlook.
• Performed user & administration training sessions for clients to utilize Salesforce and respective programs.
• Strong knowledge onVMOC rules, Veeva vault integration with Veeva CRM, IRep implementation and with Approved email setup and implementation.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud andApttusCPQ (Configure price quote).
• Worked on different managed packages like Apttus CPQ, DocuSign, Conga document generator, Deployment Manager.
• Extensive experience with various Salesforce deployment methodologies includingChange sets, Force.com Plug-in environment,Ant Migrationtool kit and Eclipse.
• Experienced in handling the functionalities related to the Sales Cloud, Service Cloud and Marketing Cloud. Strong experience in implementing salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Expertise in maintaining the functional areas of Data Management,Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities,Quotes, Activities, Dashboards and Reports.
• Strong Knowledge in AppExchange Applications for integrating with third party applications.
• Strong knowledge of SFDC standard data structures and familiarity withForce.com Explorer, Data loaderand Import Wizard.
• Experience in Veeva CRM and Veeva Vault Content Management applications.
• Provide technical architecture strategy and guidance for Salesforce rollouts and assist with design for adoption strategy.
• Worked on Salesforce Marketing cloud Connector V5.
• Support and provide recommendations to theCOO, CTO, VPof Sales, andVP of Servicesby tailoring Salesforce.com to meet agile business needs.
• Recommended, designed and implemented a Marketing process in Salesforce to automate communications between Sales and marketing, associate campaign influence on opportunities for ROI reporting, and to provide real time status on campaign members.
• Analyzed current processes and made recommendations for automated notifications to Sales Repswhen maintenance renewals are due and when outstanding invoices need attention,standardized sales reports, installed and trained users in Cirrus Insight to track Sales appointments for call reports.
• Experience in SFDC Integration usingWeb Serviceand Apex Programming,App-Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.
• Experience working withSales cloudandService cloud.
• Extracted the data from salesforce.com application into the external databases likeSQL,DB2for generating large data reports.
• Assisted users with report design and management. Work with Time Warner team to integrate online initiatives into the database.
• Experienced in scripting languages likeHTML, XML, CSS, JSP, WSDL, SOAP, AJAX, APEXWeb Services API development skills and Java Script, Web Services-Axis.
• Involved in various stages ofSoftware Development Life Cycle(SDLC) including analysis, requirement engineering, architecture design,development, deploymentand maintenance of standalone, multi-tier, web-based and portals-based object-oriented enterprise applications.
• AnalyzedSales, Marketing & Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Worked Developer and as well as a Business Analyst forfull-cycle projects, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.

TECHNICAL SKILLS

SAlesforce: Apex, Visual Force, Controllers, Triggers, SOQL, SOSL, S-Controls, Workflows, Approvals, Email Templates, Process Builder, Flows, Formulas, Validation Rules, AppExchange, Sales, Service, Marketing and Community Cloud, Change Set, Reports, Dashboards, Chatter, Welkin Suite, Lightning App Builder/components/design system, Einstein Analytics Tool

SFDC TOOLS: Force.com IDE, Rally, Eclipse, Data Loader, SVN, Jitter bit, Doors, Import Wizard and Force.com Ant Migration tool, Workbench

Programming: Java, J2EE, VB, HTML, XML, JavaScript, JSON

Web technologies: AngularJS, JavaScript, XML, HTML, React.js, XHTML, CSS, Bootstrap, AJAX

Web/App Servers: Apache, Tomcat, Web Logic

Database: ORACLE 8i/10g/11c, SQL Server2008/2008R2/2012, MySQL, Informatica

Version Control: SVN, GIT, Gear set, Copado

MS office: Outlook, Word, Excel, PowerPoint, MS Office Suite

PROFESSIONAL EXPERIENCE

Confidential, Menlo Park, California

Salesforce Lightning Administrator & Developer

Responsibilities:

• Interacted with the Business team on a weekly scheduled basis fordiscovery on the requirements, discussing theopen-sprint topicsandpresentingthe completed development tasks.
• Created manyLightning Componentsandserver-side controllersto meet the business requirements.
• Experienced in migrating the standard and custom objects in standard experience tolightning experience.
• Developed and implemented Wizard for APPTUS CLM to handle conditionality over Tabs, Sections, and Cross Section Conditionality Questions to generate the Agreement.
• Deployed Envox's Phone Link, a computer telephony integration solution from theAppExchangethat adds screen pop and click-to-dial capabilities toSalesforce CRM.
• Created many app pages, home pages integrating the custom components forsalesforce lightningandsalesforce1 mobileapp.
• DevelopedLightning appsusingLightning Componentsand made them compatible with salesforce1 mobile app.
• Professional onbase Lightning components are available as Aura componentsand asLightning web components.
• Worked on multiple Number oflightning Web Componentsand allowed the LWC to manipulate the DOM instead of JavaScript.
• Created and worked onmultiple parents to child components to communicate down the contaminant hierarchy.
• Created modernLightning AppscombiningLightning DesignSystem,Lightning App Builderand Lightning Component features.
• Created multipleLightning Components, addedCSSandDesign Parametersthat makes theLightning component look and feel better.
• Experienced in working onLWC Events built on DOM Events, collection of APIs and objects available in browser.
• Worked on to communicate down the Component containment hierarchy usingLightning Message Service API.
• Worked onCreate Custom Event () ConstructorandDispatch Event, Event Confidential . dispatch Event () methods.
• Worked on configuring a component on theUtility Bar, Visualforce Pages.
• Proficient in usingcomponents outside SalesforcewithLightning Out and shared lightning out Apps with Unauthenticated users.
• MigratedAura components to web components existed in the same application.
• Extensive hands-on experience onCustomizing top of Third-party managed packages and unmanaged packages.
• AppliedSalesforce Lightning Design System (SLDS) Frameworkthat provides look and feel to the Lightning Experience.
• AppliedDesign variations & custom Aura design tokensto theBase Lightning Components Aura components and Lightning web components.
• Created aCSS Style sheet for Components.
• Designed, developed, and deployedApex Classes,Controller Classes,Batch ApexandApex Triggersfor various functional needs in the application using theEclipse IDE, VS Code, and Welkin Suite.
• Created Apex methods for the lightning controller and helper methods to performDMLoperations on the case records.
• Worked on Force.com sites and developed manyCustom Applicationsusing force.com platform.
• Customized page layoutsfor Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.
• Worked on Lightening in creating thecustom fields,profiles,applying sharing Rules,Handling Page LayoutsandRelated listanddefining Field Decencies,Custom buttons,Validation Rules,workflows,Approval processes.

Environment: Lightning Web Components, Aura Components, Managed Packages, Visual Force, HTML, Apex API, Rest API, SOAP, Salesforce.com Platform, Lightning Experience, Lightning Components, Apex classes and Controllers, JAVA Script, SFDC, WSDL, Sales Cloud, Service Cloud, Community Cloud, Continuous Integration, Eclipse, Apex Explorer.

Confidential, Houston, Texas

Salesforce Apex/ Visualforce Developer

Responsibilities:

• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Worked with functional leads to transform and develop new requirements into design, implementation.
• Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the record and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Used Data Loader, Informatica cloud connector to insert, update and bulk import & export of data from Salesforce.com SObjects.
• Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force pages and Controllers.
• Developed SOQL and SOSL queries to get data from different related objects and Used Force.com Explorer for SOQL testing.
• Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
• Used Sales Wave analytics app with salesforce to perform other integrations and customizations.
• Created Wave datasets from using internal Salesforce data and external data sources
• Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.
• Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.
• Experience in building reusable UI components and pages with Lightning component framework.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Responsible for setting up web service integrations.
• Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in lightning App builder.
• Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.
• Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build user friendly and native android IOS and windows app with the mobile SDK, design and run massively.
• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization via Cloud.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Implementation of Salesforce Service Cloud from Business case to operation.
• Worked on migrating components using Force.com Change sets, ANT from DEV to QA, UAT and production instances.
• Performed the role of Business Analyst interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Leading testing effort, test plans, and test data preparation for System Integration and UAT testing.
• Interacted with various business team members to gather and documents the requirement.
• Salesforce with recursive AWS IDE Instances for Clients utilizing GitHub and Amazon for stability
• Configured and used source control tool Git to maintain repositories for various releases.
• Used Force.com Eclipse IDE plugin to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
• Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 75% lines of the apex classes before pushing them into the production
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Pages, Data Loader, HTML, Java Script, Workflow, TDD.

Confidential, Minneapolis, Minnesota

Salesforce Administrator & Developer

Responsibilities:

• Creating application to maintain the details of the product from demand phase to production phase.
• Coordinated business process review meetings with multiple teams to establish standard workflow processes.
• Experience on Salesforce modules objects like Campaigns Management, Leads and Opportunities.
• Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs, and Components to suit to the needs of the application.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Worked on backend testing of database by writing SQL queries to test the data integrity of the applications.
• Worked in designing and developing applications using force.com APIs along with rapid prototyping
• Created user Roles and Profiles, Security Controls and Sharing Settings, Permission Sets.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Defined Lookup and Master-Detail relationships on the standard and custom objects.
• Created Roll-up Summary fields to aggregate data from child records on the parent.
• Used Field-level Security to ensure that protected data Security is only shared with authorized persons.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Created Visualforce Pages to provide UI to the custom objects.
• Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.
• Wrote custom controllers implementing complex code for retrieval from Sales Force to Visualforce pages.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Created Visualforce pages to provide customer status to sales team and executive team based on different geographical location filters.
• Developed triggers to meet the complex business rules on custom objects by following Apex Best Practices.
• Wrote test methods and test cases with code coverage of more than 75%.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Created auto assignment rules using the workflow process to route tasks.
• Handled administration, maintenance, and support of Salesforce modules for 50 users.
• Designed and Developed page layouts according to the user requirements.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions.
• Knowledge of Product Configuration & Rules, Commerce Process, Document Engine and Pricing functionality of Oracle Big Machines CPQ Cloud.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visualforce Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Force.com IDE, change sets, sandbox, windows.

Confidential, Mooresville, North Carolina

Salesforce Developer

Responsibilities:

• Followed Agile Scrum methodology that included iterative application development, weekly Sprints and stand-up meetings.
• The existing .net application was moved into Salesforce.com as separate application.
• Developed and deployed workflows and approval processes for opportunities and products/ asset management.
• Built Apex Classes implementing SOSL & SOQL statements within Eclipse to manage interaction with the database.
• Develop and execute multiple Inbound Marketing strategies.
• Created Dashboard, Reports which are sent to users by email.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Built Visualforce pages to implement features not included in the standard page layout.
• Developed BULK API calls REST and SOAP to interact with the 3rd party tools.
• Used XML serialization for interacting with the database.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors Limits.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quality and consistency.
• Inserting, updating and querying Salesforce ID's for Account, Opportunity and custom objects using Salesforce.com connect to Microsoft excel and Macros for excel.
• Generated Reports using MS-excel, Pivot tables, summary tables into PDF format.
• Performed administrative tasks like configuring Profiles, Permission Sets, Roles, Users, sharing
• , Record Types, Public groups and Queues for the organization and setting up Field-level, Object-level security rules for each profile.
• Performed administrative tasks like running and generation of production reports on daily
• Weekly basis and monthly basis and sending them to clients, customers and other teams under scheduled times using IBM data studio and web gateway tools.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed custom UI using CSS, HTML, Visualforce components and used JQuery, Java Script for frontend validation.
• Developed the test plan, test conditions and test cases to be used in testing for this project.
• Performed code deployment using Eclipse and Deployment Change Set.

Environment: Saleforce.com CRM, VisualForce (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Memphis, Tennessee

Java/J2EE Developer

Responsibilities:

• Developed modules in Java and integrated with MySQL database.
• Responsible for coding using Java Servlets, Java Beans and XML.
• Worked with OOPS concepts such as Inheritance, Encapsulation, Abstraction and Polymorphism.
• Expertise in performing operations such as Collections, Exception Handling and Multithreading.
• Developed web applications using Spring MVC framework.
• Setup the class path for the Java JDK and managed the JVM (Java Virtual Machine) settings.
• Involved in Analysis, Design and Development of different phases of Process Flow module.
• Designed and developed highly customized front end screens using Sencha ExtJs framework library, JavaScript, HTML, CSS as a Rich Internet Application (RIA).
• Designed Graphical User Interfaces using JSP’s.
• Worked on various design patterns UML and Enterprise Application Integration.
• Implemented Action class and Action Forms using struts
• Worked on the design of the entire end-to end architecture for the Classification Web Application.
• Added Dynamic functionality to the user interface using Java Script.
• Implementation of components and wireframes using cross-browser compatible JavaScript, JQuery and AJAX.
• Experience in Programming with SQL, PL/SQL.
• Used JDBC for administering and managing users and clients.
• Implemented XSLT transformation for converting XML to HTML.
• Implemented database tables, middleware designing, client-side web programming and server-side java programming.
• Followed Scrum Agile methodology for the iterative development of the application.
• Scripting of Test cases base on the specifications received for the request.
• Utilized various Testing methodologies for testing application on various levels like system testing and integration.

Environment: Java 1.3, Java Script, Java Beans, Java Servlets, JQuery, Apache Tomcat, Eclipse, AJAX, Windows, PL/SQL, JDBC, XML, CSS, HTML.