SUMMARY

• 8 years of experience as an IT professional, committed to maintain cutting edge on technical skills and up - to-date industry knowledge including 7+ years of experience as aSalesforceDeveloperand Administrator and 1 years of experience as a Java Developer.
• Implemented Salesforce Lightning components based on the client requirement to change the classic version to Lightning version. Strong Experience in Administration setup like manage Users, Security Controls, Data Management, Creating Roles, Profiles and Integration with Salesforce web services.
• Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers. Configured and maintained user security permissions according to organizational needs.
• Strong hands-on writing WSDL, SOAP (web services) that supports the Big Machine BMI/SFDC integration. (BMI Integration onsalesforce.com)
• Expertise in Apttus - CPQ and CLM Managed Packages.
• Experience working in fast paced Agile Environment involving in Daily Scrum, Spring Grooming and planning sessions.
• Experience in SFDC development using visual force pages, visual force components AJAX Tool kit, SOQL, and SOSL.
• Experience in System Integration using SOAP and REST based Web Services API to internal applications and legacy systems.
• Experience with SFDC development using Apex classes, Triggers, Apex Test Classes for SFDC testing and Batch Apex for complex data processing.
• Designed Custom Formula Fields, Field Dependencies, Matching Rules, Duplicate Rules, Validation Rules, Work Flows, field updates and Approval Processes for automated alerts, Process Builder, and Email generation according to application requirements.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Hands-on on SDLC's phases like Requirements study, Design, Development and Implementation
• Experience in Sales, Service, Market and Community cloud.
• Involved in Business Requirements Gathering, Functional and Technical documents development, Unit Testing, Functional Testing. Experience working withSalesforceCommunities.
• Developed various customized solutions like retail portal, Customer Portal, Inventory Management system, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Visual-force and Apex.
• Involved in Customizing Dashboard, Reports, User Access, developing Apex classes, Field level and page level validations, Data imports/exports, Email Services, Role Creations, and integrating with other applications.
• Involved in data mapping and migration of data from legacy systems toSalesForce.com.
• Used SOQL for data manipulation needs of the application using platform database objects.
• Working knowledge of design patterns with the ability to code to architectural documentation.
• Excellent inter-personal skills and communications
• Hands on with preparing, reviewing of project technical documents/manuals.
• Involved in providing Production support post go-live.
• Experience in configuring users, profiles, roles and permissions towards business requirements and good Knowledge on Organization Wide Defaults (OWD).
• Experience in writing Batch and Future classes, scheduling the batch classes.
• Proficient knowledge of Governor limits. Experienced in optimization of existing code in according to the governor limits.
• Extensive knowledge of Salesforce Analytics (Reports and Dashboards) and hands on experience in building Custom Report types and automations of reports
• Experience in developing Out-of- box functionalities like Workflow, Field Updates, Email Alerts, Automated Task, Outbound Messages, Approval Process, Lead and Campaign Management system.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Good Knowledge on creating Lightning components and Lightning Applications.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Proficient in Apex, Visual Force, Workflows, Triggers, Web-to- Lead, Email-To- Case, Web-to-case, Email Template, REST API, Data Loader, Workbench, Force.com Explorer, Batch APEX, Custom Settings, Static Resources, Enterprise WSDL and SOQL.
• Experience in migrating data into Salesforce application using apex data loader through CSV files.

TECHNICAL SKILLS

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Workbench, Force.com Platform.

Databases: Oracle 11g/10g/9i, MySQL, MS SQL Server, PL/SQL.

Programming Languages: Apex, Java, JavaScript, C#, HTML, Bootstrap, jQuery, XML, ETL, XHTML/DHTML PL/SQL, SQL

Integration Tools: Knowledge Toolsets CPQ and CLM, App Exchange Tools, Informatica Cloud- Address Doctor & Draw loop, Market Web merge, Outlook Sync

Methodologies: Agile, Scrum, waterfall

PROFESSIONAL EXPERIENCE

Salesforce Developer/ Admin

Confidential, Bentonville, Arkansas

Responsibilities:

• Involved in discussions with all team members to provide best solution for migrating Salesforce Classic to Salesforce Lightning.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Worked on Approval process, Lightning Process builder and workflows to automate business process without depending on custom code development.
• Regularly keeping tab on client’s requirement to achieve their organization business goals.
• Used lightning Process Builder to overcome complex workflows which easily automates the business process in a new visual presentation.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
• Developed logic and utilized dynamic SOQL queries efficiently for retrieving records based on the user defined criteria saved through the criteria page.
• Developed Java Script methods for doing two actions on a single button click, to overcome the Salesforce limitations. Implemented CPQ solution using Apttus CPQ and Contract Management (CLM).
• Working extensively in aura framework, Lightning Components and Salesforce Lightning Design System in partner community.
• Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Bootstrap, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Implementing Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
• Community development using contacts and accounts details of our customers and community members and supporting and managing internal customer community built on the force.com platform. I have got good experience working with the community cloud.
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex Programming Language.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Made enhancements to Apttus CPQ (Configure Price Quote) tool, by adding new fields. Run batches in order provided to project changes by following the instructions provided by Apttus.
• Worked with Business on Design and Implementation of Product catalog and product attributes to expose on CPQ application.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
• Created Custom objects, Page layouts, Custom Visualforce tabs and Components.
• Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.
• Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Performed Bulk Data Migration from Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
• Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce CRM, Force.com, Apex Language, Visualforce, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects &Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench

Salesforce Developer

Confidential, Redmond, Washington

Responsibilities:

• Worked closely with business partners to realize the full capabilities ofSalesforce.com CRM.
• Involved inSalesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Conducted feasibility study, gap analysis and provided recommendations to implement Salesforce CRM compared to Onyx, Siebel CRM on Demand.
• Involved in Unit Testing and wrote Test Methods using Force.Com utilities
• Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.
• UsedSalesforceAutomation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Provide internal end userSalesforcetraining to create/modify: custom reports and dashboards, new accounts, prospects, leads, tasks, and contacts and contact rankings, etc. as well as using the Salesforce1 mobile app.
• Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Worked with variousSalesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Customized Visualforce pages and modified the code for restricting some countries which they are not willing to do the business.
• Experience in writing SOAP, REST and BULK web services.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Service Cloud, Email Services, HTML, Java Script, Java, SOAP, REST, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Salesforce Administrator/Developer

Confidential, Irving, Texas

Responsibilities:

• Administrated and monitored the company'sSalesforceCRM application.
• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects ofSalesforce.com (SFDC)
• Worked on gathering requirements for Integration of Sales force with other systems using SOAP API and outbound messaging.
• Designed Technical Specification Document based on the requirements and the Existing Systems
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com
• Created Custom objects, Custom tabs, and Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules and Page layouts.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Modified existing Approval processes and created Approval steps which used email alerts and field updates
• Automated the process of creating Leads directly from Web and Auto-Response rules.
• Developed Formulas and Validation rules to maintain the quality of the data.
• Created Sandboxes from the Production environment and kept them in Sync with Production.
• Deployed applications from Sandbox to Production using Eclipse and Change sets.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Created Dashboards using customized Dashboard components
• Performed under highly Agile environment with daily Scrums

Environment: Sales Cloud, Service Cloud, Apex, Visual Force, SOAP/REST APIs, SAP, Eclipse IDE plug-in, Apex Data Loader, Data Import Wizard

Java Developer

Confidential, Dublin, Ohio

Responsibilities:

• Responsible for developing Use Case, Class diagrams and Sequence diagrams for the modules using UML and Rational Rose.
• Redesigned the web applications by replacing the Custom MVC framework with the Spring MVC module.
• Used spring framework for dependency injection with the help of Configuration files.
• Designed the Front-end Screens using JSP, Servlets, HTML and JavaScript.
• Implemented Ajax in web pages to make Asynchronous request to the server.
• Wrote SQL queries and PL/SQL procedures for JDBC.
• Involved in coding DAO layer using Hibernate to access the Oracle database.
• Implemented Web service calls using JAX-WS and SOAP that provide Global information support such as Customer and Account management.
• Tested Web Services using SOAPUI tool as a part of unit-testing.
• Used JMS for Asynchronous communication between the applications.
• Developed various test cases and performance unit testing using JUnit.
• Developed Ant build scripts, created WAR files and deployed in JBoss application server.

Environment: Spring 2.0, JSP 2.0, Servlets 2.4, JDK1.5, Oracle9i, AJAX, Java Script, Hibernate, JBoss, Log4j, ANT, HTML, XML, CSS, CVS, JUnit, Eclipse, SOAP, WSDL, Web Services, SQL, PL/SQL, JMS, Eclipse, Windows XP.