SUMMARY

• Certified Sr. System Architect (CSSA) & Certified CPM Architect (CCA) having 6 1/2 years of Exp in Design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA.
• Almost 8 years of total experience in distributed application Development.
• This includes extensive work in Object Oriented Analysis, Design, Development and Implementation of Projects in the areas of Client Server Architecture, Database Systems and Web based projects.
• Strong domain expertise in HealthCare, Insurance, Banking and Finance applications.
• Proficient in Pega Implementation including PRPC development, testing, and deployment.
• Well versed with entire software development life cycle.
• Good knowledge of CPM HC, SPM HC and Financial frameworks.
• Good Experience in defining Class Structure and hierarchy based on PEGA guardrails, Security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.
• Extensive experience in implementing dynamic web applications using Pega - PRPC BPM tool.
• Entensive experience with performance tuning and monitoring.
• Extensive experience in J2EE features like Servlets, Java Server Pages, EJB and JMS.
• Excellent skills in Java, Struts, Hibernate, JDBC, JNDI, XML, XSL, JAXP, XSLT, SAX, DOM, SOAP, MQ-Series, SQL, PL/SQL, ANT.
• Experienced in GUI Web Designing and validations using HTML, DHTML, CSS and Java Script.
• Extensive experience on MVC architecture using Struts, JSP - Servlet and J2EE Design Patterns.
• Good understanding and working experience of SOA, Web Services, Hibernate and Spring.
• Expert knowledge over J2EE Design Patterns like Front Controller, Session Facade and DAO.
• Experienced in RDBMS Design, SQL, PL/SQL and UNIX Shell Programming.
• Strong Experience in writing Sub Queries, Stored Procedures, Triggers, Functions and Packages.
• Experienced in RAD, Eclipse, WSAD, and JBuilder.
• Strong work ethics and commitment to work to achieve Client’s objectives.
• A good team player with excellent communication and interpersonal skills.

TECHNICAL SKILLS

Languages: Java 2, C, C++.

Web Technologies: EJB, JSP, J2EE, JMS, JNDI, SOAP, Servlets, HTML, CSS, JavaScript, XML, XSLT, WSDL, Struts, Hibernate, And Spring.

System Design: OOAD/UML, MS-Visio, Rational Rose, RUP, J2EE Patterns.

Application/Web Servers: BEA Web Logic, IBM Web Sphere, JBoss, Apache Tomcat.

BPM: Pega PRPC 5.5/5.4/5.2 (BPM, BRE).

RDBMS/Database: Oracle, MS-SQL Server, DB/2, MySQL.

Developer Tools: Eclipse, RAD, WSAD, XML Altova, Rational Rose, ANT script, Log4j.

Operating Systems: Windows 2003/2000/NT, UNIX.

Testing Tools: Win Runner, Load Runner, Junit

BPM: Pega PRPC v6.1, v5.5, v5.4, CPM HC, SPM HC, SD Frameworks, PMF,PSF.

PROFESSIONAL EXPERIENCE

PEGA Consultant

Confidential, Franklin Lakes, NJ

Responsibilities:

• Worked on External Authentication and on the fly creation of Operators.
• Involved in Pega IAC configuration and implementing IAC in an external application.
• Implemented counseling using Pega Survey and made it configurable.
• Worked extensively on Pega Survey and implemented counseling workflows.
• Also implemented Intelligent Prompt using the OOTB feature and made it configurable.
• Implemented Dialog configuration using privileges.
• Extensively worked on CPM and improved performance of the application.
• Restructured the service calls to improve the performance and analyzed the logs.
• Analyzed Alert logs and took the necessary steps to eliminate the alerts.
• Developed tool to Create rules and prioritize them in creating Manual Outbound interaction objects.
• Created Access groups, Security roles and privileges for all the users.
• Created Model Users for all test users to create operator ID's on the fly.
• Worked on taking care of dangling work objects and Assignments to increase the performance.
• Purged and archived the work objects.
• Monitored JVM's using AES & analyzed logs using PLA to improve performance.
• Recommended changes to prconfig.xml to change the settings to improve performance.
• Analyzed and experienced with all timeouts.
• Worked on reports and created dynamic queries.
• Extracted required information from Pega Rules DB using BIX.
• Managing offshore and doing the co-ordination.
• Created Products, Production support, Performance and log analysis.

Environment: PRPC 6.1 SP2, PSF, PMF, CPMHC 7.3/7.4, Pega IAC, MS Visio, HTML, XML, SQL Connectors, HTTP, SOAP Services, Oracle 10g, Java, Java Script, IBM WebSphere Application Server 6.1/7.

PEGA Consultant

Confidential, Newark, NJ

Responsibilities:

• Created a new Termination Request Flow by leveraging the existing Security Access code.
• Developed Mailbox Routing functionality to route the Security request to a Mailbox.
• Created new activities, Flows, Flow Actions to implement these functionalities.
• Worked with Spin Off and Split-Join flows to create multiple assignments for Approvals.
• Worked with stored procedures to access SQL server and DB2 database.

Environment: PRPC 6.1 SP2, MS Visio, HTML, XML, SQL Connectors, Oracle 10g, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server 6.1/7.

PEGA PRPC Consultant

Confidential, Franklin Lakes, NJ

Responsibilities:

• Involved in PRPC upgrade from v5.5 to v6.1 following implementation guide.
• Worked with CompositePortals, Navigation Rules and Services.
• Worked on CPM Specific rules like Rule-Pega-Intent-Task and Rule-Pega-Interaction-Driver.
• Customized and implemented default Flows, Flow actions and UI that are critical to the business.
• Redesigned default portals for Pharmacists and Technicians.
• Updated the WorkList and WorkBasket ListViews to show both the Outbound and CallBack work objects.
• CreatedDecision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressions.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Creation ofdatabase, users, schema, tables partitioning and Indexes on tables.
• Experienced working with Connectors and Services
• Creation of search reports usingList viewandSummary viewrules of PRPC.
• Worked with Clipboard, Rules Inspector, DB trace and Tracerfor troubleshooting the issues.
• Always considered performance, used PLA and had an eye on Pega logs.
• Testing and debugging using tracer and Rules Inspector.
• Developed External services to perform Data Base Operations

Environment: PRPC 5.5 / 6.1 SP2, CPMHC 7.3/7.4, MS Visio, HTML, XML, SQL Connectors, HTTP, SOAP Services, Oracle 10g, Java, J2EE, CSS and Java Script, IBM WebSphere Application Server 6.1/7.

PEGA PRPC Consultant

Confidential, Owings Mills, MD

Responsibilities:

• Involved in creating Properties, Activities, Data tables and Service rules.
• Created a Quote process to capture products (Medical/Dental/Vision) and to create a quote sheet PDF.
• Worked on PDF generation imported the interactive PDF using the e-form accelerator.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Worked on new Internal Change Requests (ICRs)/Enhancements and defects.
• Developed SOAP services and consumed WSDL changes.
• Creation of search reports using List view and Summary view rules of PRPC.
• Developed SQL scripts to create the tables and expose the columns to improve the performance.
• Fixing defects, Testing and debugging using tracer and Rules Inspector.
• Modified the Existing portal layouts, depends on the User roles, Privileges.
• Created Agents to renewed groups and worked on performance issues.
• Worked closely with quality assurance team and also performed unit testing.

Environment: PRPC 5.4 SP2, SPM HC, SOAP Services, XML, SOAP UI 2.0, Oracle 10g/ Oracle 9i, IBM WAS 6.1, Java Script, SQL Developer, HP Quality Center 10.00,MS VISIO 2003, CSS.

Sr.Java Developer

Confidential, Berkeley Heights, NJ

Responsibilities:

• Developed new modules to support the main application and to integrate with other applications.
• Developed JSP pages for UI and performed validations using JavaScript.
• Developed MDBs and implemented Listeners to consume XML messages from other applications.
• Designed Web Service based components using WSDL, SOAP, XML Schemas, and DTDs.
• Developed ANT Scripts for Build and Deployment of application.
• Developed and maintained Portal for Confidential Small Business.
• Used PVCS as Version Control Tool.
• Configured and deployed the application on WAS.

Environment: Java, JDBC, Servlets, JSP, EJB, JMS, XML, Struts, Spring, Hibernate, RAD, DB2, DBVisualizer, HTML, DHTML, AJAX, ANT, JNDI, Java Beans, PVCS, WebSphere 6.1.

PRPC System Developer

Confidential, Lake Forest, IL

Responsibilities:

• Involved in design and development of prototype.
• Created technical design documents and requirements documents on the basis of use cases.
• Involved in design and development of the application using SmartBuild.
• Developed Flows, Activities and Service rules, Declare Expressions, When rules.
• Involved in Design of SQL connector to get data from external database.
• Creation of validation rules to implement business logic validation.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Responsible for 24/7 Production Support.

Environment: Java, J2EE, WebSphere, PRPC 5.1, Web Services, MS-Visio XP, XML, SOAP, Windows XP