SUMMARY

• 8+ years of experience as a Salesforce developer/administrator/Configuration and force.com platform.
• Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Proficient knowledge of Governor limits. Experienced in optimization of existing code in according to the governor limits.
• Working on Salesforce Field Service Lightning.
• Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experience in web technologies likeHTML, XML, and JavaScriptand also experienced on working with data structures to manage large amount of data efficiently.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
• Experience in SFDC Integration (Bi - Directional data transfer) using Web Service and Apex Programming(SOAP and REST).
• Good Technical work experience in Lightning Design System and Lightning App Builder.
• Administrated and monitored the company's Salesforce sales cloud application by creating the workflows for automated lead routing, lead escalation and email alert.
• Good experience in working on Eclipse IDE withForce.com Plug-in for writing business logic in Apex programming language.
• Hands on experience with Salesforce Lightning Component, Design System Styles and Aura framework.
• Involved in data migration and integration using Apex Data Loader.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Hands on experience in building processes using Process Builderin Salesforce.
• Experienced in use of Standard and Custom controllers of Visualforcein development of custom Salesforce pages as required by business requirements.
• Strong understanding of fundamental business processes, excellent Communication and inter-personal skills with ability to work well in a dynamic team environment.
• Worked in all stages of Software Development Life Cycle (SDLC).
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
• Versatile team player with excellent analytical and presentation skills.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and CSS
• Built Lightning components using Aura framework with backed Apex Logic.
• Designed logic involving Apex Controllers & Triggers to support forecasting app confined to Governor limits
• Created roles, groups & executed role hierarchy, sharing rules & permissions for shared access among users
• Configured Identity confirmation, Login restrictions, User Interface settings and Profile settings
• Proficient in Lightning component tabs and Visualforce tabs
• Developed UI using CSS, HTML tags, Visual Force components and used JavaScript for front-end validation
• Personalized the supplier's bank details page &invoice work bench page as per user requirements
• Developed custom reports &configured snapshots to dump data for sales performance &lead generation stats
• Involved with Salesforce.com Premier Support and handled the support cases with salesforce.com support help

TECHNICAL SKILLS

SFDC Technologies: Workflow & Approvals, Standard objects, Apex Triggers, Visualforce Pages, Apex Classes/Controllers Reports, Data Loader, Dashboards, Lightning, Force.com IDE, VF Remoting, Import Wizard, Relationships, Validations Rules, Profiles, Roles and Security

Languages: HTML, APEX C, Java, C++

Tools: & Technologies: Force.com Data Loader, sales cloud, Service Cloud Console, lwc, Force.com Platform (Sandbox and Production).

Operating systems: Windows 98/NT/XP/Vista/7/8, Windows CE, Linux.

Databases: Oracle, SQL

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

Sr. Salesforce Developer

Responsibilities:

• Worked in agile methodology Process and Sprint System, attended daily standup calls.
• Worked on data integration, data clearing, data transfer from third party API's with requested permission sets using APEX data loader.
• Developed Apex classes and Apex triggers for various functional needs in the application using Force.com Eclipse IDE.
• Daily update of the Oracle Sales Cloud system with accurate customer and pipeline data
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual Force pages to develop custom business logic.
• Experience inauraframework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Intensely worked with Apex Classes and Visual Force Pages.
• Extensive experience in developingAPEX classes, Triggers, Visual force pages, Controllers, writing Workflows, IntegrationandForce.com API.
• Implemented Salesforce Development Cycle covering extensively in Sales Cloud, Service Cloud and Call Center
• Administrated and monitored the company's Salesforce sales cloud application by creating the workflows for automated lead routing, lead escalation and email alert.
• Used Lightning Process Builder to automate business process by provided a visual representation.
• Greatly skilled inSFDCDevelopment usingApex, Visualforce, jQuery, Apex Triggers, Apex Class, Apex Test Methods, Apex Web Services, SOQLandSOSL.
• Development of SOAP and REST based web services used for custom development
• A salesforce developer resume should show data modeling and security tasks, with a good grasp of Salesforce, Lightning, and Apex.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Environment:Salesforce.com Enterprise edition, Market, Eclipse IDE, Apex Data Loader, Apex Visual Force, SOQL, SOSL, HTML, jQuery, CSS, Java Script, SQL Server 2012
• Intensely worked with Apex Classes and Visual Force Pages.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Written SOQL queries against force.com API.
• Implemented automated survey delivery for Marketing, Customer Support, and Professional Services utilizing Click tools and Cvent survey systems.
• Managed and participated in all phases of the project, including Project Plans, Documentation, and Configuration.
• Designed custom visual force pages for Customer Support, Sales, and Professional Services department.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created and used Email templates in HTML and Visual Force.
• Develop Visual Force pages, Visual Force Custom Controller Components, Advanced Search functionality, Custom Objects, Tabs, Tags and Components.
• Written numerous SOQL and SOSL queries using with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience with working on AppExchange platform.
• Developed Apex Triggers, Apex Classes and Test Methods using Sync/Async methods.
• Used C, APEX to develop custom visual force pages with cross data integration.
• Developed Visual Force Pages and Components to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Worked with Lightning Web Components supports the same browsers as Lightning Experience.
• Created Profiles and implemented object and field level security to hide critical information from the profile users.
• Worked with Multi-Currency, Product and Price book set-ups.
• Developed triggers to support complex business process.

Confidential, Richmond, VA

Sr. Salesforce Developer

Responsibilities:

• Customized Visual force pages and modified the code for restricting some countries, which they are not willing to do the business.
• Automated sharing rules whenever there is a new change in Sales teams instead of using anApex trigger.
• Used Lightning process builder for visualizing and creating automated business processes.
• Worked on Agile methodologies where requirements, design, testing, deployment needs to be done as early as possible.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework
• Designed Custom application interface usingVisual Force APIandApex Classes.
• Experienced in Migration of Class Applications to Lightning.
• Framed the scrum rules and governed thescrum, coach, managethe scrum team involved in monitoring and resolving issues that arise throughout the development process
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Retrieved data from Third party API’s and displayed within the Lightning component.
• Facilitated effectiveSCRUM team meetings: stand-ups, sprint planning,
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• DevelopedApex Classes, Controller ClassesandApex Triggersfor various functional needs in the application.
• Used the sandbox for testing and created managedpackages and migratedthem between Sandbox and Production environments for final implementations.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Used Force.com web serviceAPIfor implementingWSDLin the application for access to data from external systems and web sites.
• Created workflows and tested mappings and workflows in development, test and production environment.
• In charge of thedeploymentand complete setup in 3 production instances, used Eclipse and change set for deploying.
• Worked inSingle sign-on, SAML settings to enable the user to login to various applications simultaneously.
• Implemented pick lists, dependent pick lists, lookups, junction objects,master detail relationships, validation rulesandformula fieldsto the custom objects
• Customized several Formula Fields, Validation Rules, Tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.

Confidential, Raleigh, NC

Salesforce Developer / Administrator

Responsibilities:

• Provided the sales teams the option of generating multiple quotes and automated the Quote acceptance process.
• Interacted with Product, Sales and Order processing teams for gathering the requirements.
• Worked on creating Technical Specification documents.
• Created the data structure and planned the security for various profiles, business rules to ensure the data integrity and built the approval processes.
• Built Customized Lightning Components replacing the existing one's using Java script on the client side and apex on the Server side.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Upgraded Apps from Salesforce classic to Lightning experience utilizing SLDS to develop rich user interface.
• Created triggers and classes to automate the Opportunity and Quote integration process.
• Customized profiles and implemented Object and field level security to hide / restrict data access.
• Created Visual Force Pages to override the standard functionality of Edit and Delete buttons
• Provided technical assistance and guided the developers in the team.
• Enabled territories for better forecasting.
• Developed multiple Custom Objects to the needs of the project.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Implemented multiple discounts and finance charge calculations on the Opportunity.
• Built the deployment planning document and did the production migration.
• Used multiple sandboxes for development of various components of the project. Deployed the code to the UAT Environment for testing.
• Created a custom order object to the extensive order processing needs of the business.
• Built the Quote templates.
• Integrated the Salesforce Order with NetSuite Order
• Helped the Product managers to define the products and cleaning up the data.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Apex Data Loader, Workflow, Approvals, Reports, Custom Objects, Custom Tabs, Email Services.

Confidential, Peoria, IL

Salesforce Administrator

Responsibilities:

• Solid understanding of Governor limits and performed configurations in accordance with the limits.
• Interacted with clients for requirements gathering, analysis and development. Interacted and interviewed Business Stake Holders to understand business process.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects. Created e-mail templates and inbound e-mails.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Developed and executed test cases for systems testing and User Interface Acceptance testing.
• Worked on Activities, Case Management, Solution Management and CTI integration.
• Used Apex Data loader to create, upset, update and delete records on a daily/weekly basis.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Created Sharing rules on Standard and Custom Objects.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Migrated code from Sandbox to QA and QA to Production using cascade tool.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.

Environment: Salesforce. Confidential Platform, Workflow & Approvals Activities, Cases, AppExchange, Custom Reports & Dashboards, Custom Objects, Custom Tabs, Sandbox, Service cloud. Email Services, Salesforce. Confidential Data Loader.