SUMMARY

• Result oriented professional with around 11 years of total IT experience with Salesforce.com CRM and Force.com platform as a Technical Architect for SFDC Projects.
• Designed and developed sophisticated Force.com Applications, also Innovative problem solver and expertise in integration, customization, configuration, optimization, Lightning Migration, upgradation and Force.com solutions on the Salesforce platform.
• Proven ability to leverage technology to achieve organizational objectives.
• Strong experience in SFDC technologies such as Apex, Visual Force, Lightning, LWC, and Web Services.
• Well versed in Salesforce.com, Sales Cloud, Service Cloud, AppExchange, CPQ, Field Service Lightning and Salesforce Communities.
• Strongly experienced in Package creation, Deployment, Data Migration, Salesforce content management system and Sandbox Management.
• Proficient in Self - management, prioritizing project deliverables, achieving collective objectives through team effort, excellent Analytical and Reasoning skills. Strong organizational skills, out-of-the-box thinking, and innovative problem-solving abilities.
• Ability to multitask, recognize and adjust priorities to meet deadlines for projects.
• Worked in all the phases of the software development lifecycle which included, requirement gathering, preparing estimations, preparing RFPs, design technical design document, preparing end user document, client interviews, development, and project implementation.
• Expert in using agile methodology as a technical architect.

TECHNICAL SKILLS

Domain: Sales, Service, community, CPQ, FSL

Salesforce.com: Lightning, Apex, Visual Force, Apex Triggers, Workflows, Approvals, Email Templates, Web Services, Formulas, Validation Rules, App Exchange, Process Builder, Flows, Force.com IDE, Apex Data Loader, workbench, and Ant

Web Technologies: Visual Force, HTML, CSS, JS, AJS

Operating System / ERP Version: Windows 7

Tools: / DB / Packages / Framework / CRM Components: SOQL, saleforce CRM, FORCE.COM, Eclipse, VS Code, Apex Data Loader, Dataloader.io, Workbench

PROFESSIONAL EXPERIENCE

Confidential, Walnut Creek, CA

Salesforce Lead

Responsibilities:

• Analysis, Design, Build and deployment of various user stories for Sales cloud, Service Cloud and Community cloud applications.
• Doing Code reviews and implementing Salesforce best practices
• Involved in daily sprint calls and guiding the team on user stories development.
• Integrated with Credit Checker, ROOTSTOCK and HubSpot.
• Coordinating with onsite team for weekly deliverables and giving status updates and Demo’s to the client.
• Building components using LWC, writing apex classes, controllers, optimizing test classes, triggers, and lightning components.
• Designed and built various flows, process builders, Workflow and Validation, etc.
• Designed composite API using external services and mapped with Platform events.
• Customized the FSL and CPQ functionality. (Lead to Order and Order to Invoice)

Confidential, CA

Salesforce Lead

Responsibilities:

• Responsible for research and development on the latest web framework, LWC.
• Responsible in design and Development of LWC components and data sharing between APIs and Salesforce.
• Worked on big object.
• Migrated data using Apex Data-loader for testing our application.
• Developed SFDC Rest API service, which is consumed by third party systems.
• Developed framework for integrating external data source oracle by using Lighting Connector.
• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Additionally, play a Scrum Master role in the team.

Confidential, Palo Alto, CA

Salesforce Lead

Responsibilities:

• Performed the role of Salesforce.com Senior Technical lead in the organization.
• Developed REST callouts for word press integration.
• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs.
• Developed SOAP callouts for Cvent integration.
• Developed solution for switching classic to Lightning experience (Lightning Migration).
• Developed Lightning Components for replacement of JAVA Script buttons.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Confidential, San Francisco, CA

Salesforce Lead

Responsibilities:

• Responsible for requirement analysis, design, implementation, testing, and deployment of SFDC component.
• Developed Apex classes, email services and Triggers to implement the business logic as per requirements.
• Imported data into SFDC using Data Loader and Jitter bit.
• Used code optimization technique.
• Created Custom objects, validation rules, workflow, and process builder and flow designer.
• Developed customized Opportunity Line item Scheduled.
• Using SOAP, Integrated with D&B, for Credit check approvals.
• Analyzed the code which was developed by the consultants and suggested updates to the code.
• Created Custom fields, Custom objects, Users, Roles and Profiles as required by the application.
• Customized page layouts for Salesforce.com standard and custom objects.
• Configured users’ roles, permissions, and profiles as per business requirement.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Developed a Salesforce.com Approval process for the users.
• Developed Salesforce.com workflow rules for updating required fields when the user reaches a step in the approval process.
• Administered Salesforce.com applications and migrated code/data from different environments.
• Developed Apex Triggers and Test Methods
• Used eclipse for development environment.
• Created Visual Force Pages.
• Involved in writing batch apex. worked on service cloud related objects like case, articles.
• Created Custom fields, Custom objects, Users, Roles and Profiles as required by the application.
• Customized page layouts for Salesforce.com standard and custom objects.
• Configured users’ roles, permissions, and profiles as per business requirement.
• Involved in Client Interaction, Task Tracking and Delivery Management.
• Prepared technical design document and end user Documents.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Developed several Triggers, Apex classes and Visual force pages as part of the Application Development.
• Worked on various Salesforce.com Standard Objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit the needs of the application.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Experienced in the use of Data Loader and scheduling timely data backup operations using Apex Scheduler.
• Involved in handling bulk data migration for the objects like Users, Accounts, Leads, Contacts, Campaigns, Campaign Members, Quotes
• Performed the role of Support Engineer for the internal users and helped them in getting used to the Application, generated reports, and saved them for further access to the users.
• Used the Sandbox for testing and migrated the code to the Production instance after testing using Change sets and Eclipse.
• Customized the Dashboards to track usage for productivity and performance of business centres and their sales teams.
• Experience working with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com support.
• Provided training to the internal business users to use the application and develop their own custom Reports.