SUMMARY

• A professional Business Analyst with 6+ years of IT and Management experience inbusiness,understanding change needs, assessing the impact of the changes, capturing, analyzing, documenting requirements and then supporting the communication and delivery of the requirements working with relevant parties.
• Good knowledge of the Software Development Life Cycle (SDLC), Agile/ Scrum, and Waterfall methodologies.
• Excellent conceptual and technical skills to create
• Business Requirements Document (BRD),
• Functional Specification Document (FSD)
• Extensive experience in gathering Business/ Functional user requirements; create Use Cases as per user requirements; develop/ design diagrams such as Activity, Class and Sequence diagrams.
• Participated in scrum ceremonies such as Daily Stand up, Sprint Planning, Sprint Reviews, Sprint Retrospective and Backlog Grooming meetings.
• Responsible for inspecting the product progress at the end of every Sprint and to assist the product owner.
• Extensively used JIRA for tracking the project such as defect tracking, creating user stories, etc.,
• Coordinate with testers to create UAT test plans, test cases and execute test cases.
• Good analytical skills to define Gap Analysis, Risk Analysis, etc.
• Experience in defining and creating API web services and using Postman API platform.
• Hands on experience in writing SQL queries for data extraction and data mapping.
• Created Use Cases, Use Case diagrams, Sequence Diagrams, Activity Diagrams, Process Flow Diagrams and other related UML diagrams.
• Reviewed test scenarios and test cases for UAT and regression testing to support pre and post implementation of applications and production issues along with QA and other business groups, in addition to maintaining Requirements Traceability Matrix (RTM).
• Expert level skills in MS Office products like: MS Word, MS Excel, MS Visio.
• Highly motivated team player with ability to lead, manage and work in all environments to meet deadlines, quick learner with strong problem - solving skills and excellent in communication, presentation, and interpersonal skills.

TECHNICAL SKILLS

Documentation Tools: MS Office - MS Word, MS Excel, PowerPoint, MS Visio

Wireframe Tools: Lucid chart, MS Visio, Balsamiq

Database: Oracle SQL, MS SQL

API Platform: Postman

Project Management Tools: Jira Software, ALM

Methodology: Agile Scrum, Waterfall

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential - MN

Responsibilities:

• Hands on experience using Jira for planning, maintaining, scheduling all Agile practices at one place.
• Interacting with stakeholders for better understanding of the business process.
• Maintaining good relationship with SME’s, developers to understand the application and technical functionalities of the projects.
• Experience in conducting Requirement workshop sessions to gather requirements. Used document analysis method for better understanding of the project requirements.
• Converted high level requirements into user stories, added acceptance criteria with given, when, then scenario.
• Hands on experience writing SQL queries to analyze requirements and understand the system behavior better.
• Used Moscow technique for prioritization of the product backlog items and moved top priority items into sprint backlog.
• I emphasized issues and created defect logs in Jira and prioritized work appropriately, to avoid delays.
• Participated in Agile ceremonies and conducted daily scrum calls to know the progress of the project from every team member.
• Assisted in UAT and created test case document and test case plan.
• Proficient in problem solving skills and provided a creative solution for the project.
• Aim to deliver the project on time, meeting the deadlines.
• Close monitoring and communicating with another department team members for change management process.
• Interacting with testers for validating requirements.
• Performed user interface analysis and collaborated with developers to assist in creating prototypes as per the project requirements.

Business Systems Analyst

Confidential - Louisville, KY

Responsibilities:

• Proficiently worked with Agile practices and created user stories, backlogs, acceptance criteria etc.,
• Interacting with stakeholders for gathering requirements efficiently.
• Experience conducting JAD sessions and one on one interview with stakeholders and SME’s for capturing requirements and creating Use case documents, and Use case diagrams.
• Analyze high level requirements for creating user stories and created tasks for QA and developers.
• Created product backlog and moved them to the current sprint based on priorities.
• A daily scrum call is conducted for developers to discuss the current progress of every team member, their short term goals and any roadblocks that prevent them from doing their work.
• Created Decision Table matrix.
• Built API specification document using Postman application and Json file using the matrix.
• Conducted Demo sessions for developers and QA for better understanding of the requirements.
• Involved in change management process for better scope of the project.
• Worked closely with stakeholders to understand the application functionalities and business process.
• Participated in post-production support, played SME role and documented the manual.
• Drafted a Fish bone diagram and identified the root cause of a problem.
• To work on priority basis, I used MOSCOW and Eisenhower Decision Matrix.
• Professionally dealt with stakeholders in negotiating user story size.
• Participated in ETL testing and data mapping process. Conducted data mapping by clearly mentioning the translation rules of the source data and the target data.

Business Systems Analyst

Confidential - Washington, DC

Responsibilities:

• Conducted Requirement workshop session in a small group, to capture requirements.
• Performed detailed research for gathering requirements efficiently and created use case documents and UML diagrams.
• Communicate requirements analysis with business partners and developers to bring them on to the same page.
• Proficiently worked in agile environment and converted high level requirements into user stories and user acceptance criteria.
• Prioritize User stories in the product backlog and move them to the sprint backlog.
• Performed GAP analysis and created as is and to be list of functionalities, when change was requested by stakeholders along with risk analysis in terms of cost and time.
• Hands on experience to track the status of the project using burn down charts.
• Proficiently used Jira for creating user stories, assign story points, epics etc.,
• Hands on experience using MS-Word for documenting, MS-Excel for creating RTM, MS - Visio for UML diagrams.
• Emphasized on requirement validation process and created Wire frame diagrams for mortgage loan calculator, also used Balsamiq to generate the blueprint of the application.
• Solid understanding of system, business process documentation process standards and SDLC process.
• Apply best practices for effective communication and problem solving.

Business Systems Analyst

Confidential - New York

Responsibilities:

• Worked in Waterfall methodology. Participated in every stage of the project right from planning to the post-production stage.
• Ideal with many stakeholders and experience working directly with the clients.
• Experience working on Analytical skills like gathering requirements and documentation.
• Conducted Focus group and Survey/Questionnaire for capturing requirements. Also collaborated on Requirement workshop sessions and Brainstorming techniques.
• Proficient in creating use case documents and a high level BRD document containing all the business requirements.
• Created Test case document and verified test cases to make sure functional requirements are met.
• Experience converting Business requirements into technical requirements and tracking the status of the project by creating RTM. proficient in documenting defects and created a new type of issue called Spike in AL M.
• Exceptionally worked on time boxing.
• Drafted fish bone diagram and 5 why’s technique for identifying the root cause of a problem.
• Good Negotiation skills with stakeholders.
• Hands on experience using Mockup tools, creating a prototype of the web page.