SUMMARY

• Confidential is a certified Salesforce developer, with experience as a Business Systems Architect, replacing Legacy CRM.
• Holds a bachelor’s in Computer Science Engineering with 15 years of customer - facing roles in various capacities, making him a people person.
• He has 8 years of experience using Salesforce Sales Cloud, Service Cloud,Experience & Community cloud and holds multiple Salesforce s.
• Successfully engages C-Level executive and technical decision-makers in the railroad, telecom and banking financial market sectors to achieve business objectives which involved design and development of complex Salesforce solutions by writing custom solutions using Apex, Visualforce, and Lightning components, debugging issues, and testing solutions reviewing code, providing guidance and feedback, and ensuring that projects are on track and delivered on time.
• Process leader & operations expert including full implementation of a Salesforce.com to replace legacy CRM and continuous improvement initiatives.

TECHNICAL SKILLS

DevOps Tools: Gitlab Enterprise, Rancher Kubernetes, Docker containers, Docker Yaml, Kubectl commands, Shell scripting, Grafana/Influx DB monitoring, EC2 cluster management, IAM Roles and policies management, S3 bucket management ECR Image management, Azure Kubernetes Service (AKS)

Salesforce.com: Apex, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex, Heroku, Visual force (Page, Component & Controllers).

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Customized Objects, Customized Settings, Customized Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading.

UI Automation Testing Tool: Katalon, BDD, Cucumber, KAF, Coded UI, Selenium, jQuery, UFT, KendoUI/Telerik Test Studio

Languages: Core Java 6, XML, Multi-threading, JDBC, UML

Big Data Technologies: MapReduce, HDFS, Hive, PIG, Sqoop, Lucene, Tika, R, Flume, OOZIE, YARN, MR2, Solar, Elastic Search, Streaming, Spark, Strom, Kafka, Zookeeper, AWS, Zookeeper, Spark 1.3

Salesforce Tools: Apex Classes, Apex triggers, Different third-party integrations, visual force emails, using CSS to alter the page layout and building visual force pages

Frameworks: Spring 4.0.1 (Core, Context, AOP, JDBC, ORM), Hibernate 4.1.9, Acord

IDEs: Eclipse Galileo/Indigo, STS

Build Tools: Ant, Maven 2.x, 3.x

Testing: Performance, A/B testing (Abacus testing) Globalization, Localization, Functional, Performance, Security, UI, White box, Black box, Mobile testing, Unit testing, System testing

No SQL Technologies: HBase, Hive, Mongo DB, Cassandra, Couch Base

Caching Framework: Eh-cache 2.7.2

SDLC methodologies: Agile(Scrum),Kanban

Version Control: SVN,CVS, TFS, Source depot, JIRA, Bedrock, Perforce, GIT Bucket,Gitlab

Test/bug management tools: Gitlab,Jenkins, WTT (Windows Test Technology), MTM (Microsoft Test Manager), TFS, Product Studio, Quality center, Jira

Data Bases: Oracle10/11g, SQL Server 2005, Teradata 14.10, IBM Netezza 7.1, MySQL

Other Tools: MS Word 2010, MS Excel 2007, MS Power Point 2010, SQL * PLUS 10.2, Toad 9.6.0, Remedy 8.1, File Zilla 3.10, SQL Developer 3.2, Global PAYplus SOA, SharePoint 2013

Office Tools: MS Word 2010, MS Excel 2007, MS Power Point 2010

Issue Tracker System: HP (ALM)Quality Center 11, JIRA 6.3.8,RTC

PROFESSIONAL EXPERIENCE

Salesforce Lead Developer

Confidential, Bellevue, WA

Responsibilities:

• Worked on Salesforce Path visualization tool on Cases, Accounts and Campaigns objects, Orders and Quotes,Service Appointments & Custom Objects to help guide users along a Path to a final destination.
• Subject matter expert for email-to-case, Service Cloud, Sales Cloud, Experience Cloud, Risk Inspector, Lightning Flows, Custom Metadata usage, Notifications, Data Mask.
• Implemented and currently manage an initiative, ‘Salesforce 360’ in all Salesforce orgs. This tool is plugged into all Orgs and provides metadata analysis on elevated permissions so those responsible can remediate where appropriate.
• Implemented and currently manage an initiative, ‘Salesforce 360’ in all Salesforce orgs. This tool is plugged into all Orgs and provides metadata analysis on elevated permissions so those responsible can remediate where appropriate.
• Support business requests in mass data extractions or bulk data manipulations using Dataloader, Workbench, Inspector.
• Design and build business-facing Experience sites to replace existing enhancement intake request process.
• Involved in best practices around Full Copy Sandbox, Developer sandbox refreshes and aware about Developer Pro Sandbox, and Partial Data Sandbox
• Worked on Batch Apex to allow processing of large volumes of data asynchronously.
• Worked on Future Methods to avoid issues like mixed DML errors and make long-running callouts.
• Involved in Data Mapping and Data Migration from legacy systems to SalesForce.com objects and fields.
• Well versed in Cloud Technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, JSON, RESTful Web Services and third-party packages.
• Experience in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Vision.
• Worked on implementation of trigger handler frameworks to provide a standardized way of separating out code trigger in a way that makes maintaining and testing the code simpler.
• Worked on a hybrid of both Future Method and Batch Apex namely Queueable Apex how to chain jobs.

Salesforce Developer

Confidential, Renton, WA

Responsibilities:

• The Railroad company needed a solution to manage its PTC division to track signal request. To address tracking requests, Confidential designed the data model to implement Salesforce Sales Cloud to manage all signal requests. The design & build process included understanding business processes and translating existing business requirements into a functional prototype using true agile methodology.
• Experience on working with lightning components, Aura Framework.
• Developed Lightning Component Bundle using Mark-ups, JavaScript controller, Helper, Renderer and Component Bundle using Visual studio
• Experience in implementing dependent picklists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Good Exposure to Integration between Market application and Salesforce. Experience in working with Sales cloud and Service cloud.

Salesforce Developer

Confidential

Responsibilities:

• Implemented The Salesforce Calendar to allows users to schedule and manage appointments, events, and tasks so that Calendar can be accessed from any device, and users can invite other Salesforce users to events and appointments.
• Implemented Scheduling Assistant tool that helps users find the best time to schedule appointments or events by taking into account the availability of all invitees, so that users can simply select the invitees and the desired time frame, and the Scheduling Assistant will suggest available times.
• Implemented Workflow Rules to automate appointment-related tasks, such as sending reminders or notifications to users when an appointment is scheduled or rescheduled.
• Resolved common apex mistakes by debugging Apex to resolved Null pointer exceptions, Bulkification of Apex code to avoid Governor Limits
• Hardcoding s to specific object instances, Patterns to deal with managing data across a transaction

Software Developer

Confidential

Responsibilities:

• Developed Account management ability to view and manage accounts, including verifying that users can view account balances, transaction histories, and account details.
• Developed Bill pay module to pay bills online, including verifying that users can select payees, enter payment amounts, and schedule payments.

Software Developer

Confidential

Responsibilities:

• Developed on funds transfer module to transfer funds between accounts, including verifying that users can select the source and destination accounts and enter the correct amount.
• Worked on Integration of the CHIPS system with core banking system

Software Developer

Confidential

Responsibilities:

• Developed module to integrate CHIPS system with core banking system
• Developed User interface design for initiating and managing electronic funds transfers using CHIPS for the financial institution's employees and customers