SUMMARY

• 8 years of experience in delivering critical solutions on various levels of Software Application Development with strong experience in Salesforce.com (SFDC) as Developer/Admin.
• Extensive qualifications in all phases of Software Development Life Cycle (SDLC) Methodologies like Agile, Scrum, Waterfall and work accordingly to improve processes, systems, and methodologies.
• Experience in creating Lightning Componentsin Aura, Lightning Web Componentsand used Lightning Design System to convert existing Visualforce pages to lightning components.
• Experience in Administration, Implementation, coding, Design, support, and Configuration experience with Force.com platform.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Process Builder, Reports, Dashboards, Actions, Tasks and Events.
• Extensive hands - on administrative tasks like designing of custom objects, custom fields, email services, lookupand master detail relationships.
• Worked on different clouds such as Sales cloud, Service Cloud, Sales Cloud, Community Cloud.
• Worked on setting up Omni Channel and Chat.
• Extensive experience in developing Apex Triggers, Apex Classes, Test classes and Visual Force pages employing standard and custom controllers, SOQL and SOSL queries as per the client and application requirements.
• Created Web Services for handling requests and API based applications using REST, SOAP.
• Hands on Experience on Salesforce Lightningfor Customizing Reports and Dashboards for business use.
• Extensive experience in data migration using different data tools - Apex Data Loader, Import Wizard, SFDC Data Export.
• Created and configured Email Alert, Field updates, Tasks & Outbound messaging using Workflow rules, Approval process and Process builder flows.
• Worked closely with the Business SMEs to gather the requirements and with End users and also acted as a Business Analyst by analyzing the requirements and presenting it to the team.
• Extensive experience in data migration using different data tools - Apex Data Loader, Import Wizard, SFDC Data Export.
• Created and configured Email Alert, Field updates, Tasks & Outbound messaging using Workflow rules, Approval process and Process builder flows.
• Worked on implementing full life cycle of software development process (SDLC) in using version control tools like SVN, CVS (Concurrent Version System), GIT.
• Worked on implementing full life cycle of software development process (SDLC) in using version control tools like SVN, CVS (Concurrent Version System), GIT.
• Used Jira for project management and bug tracking, Subversion for source code control, and Jenkins for deployment and continuous integration.
• Good experience in developing Salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
• Worked extensively on GIT/Jenkins to push the code from one environment to another.

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages/ Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Process Builder Custom Objects, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Page layouts.

Customization: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings Custom Labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, Process Builder, Lightning, App Exchange Package & Custom Application and Sandbox data loading.

Force.com Tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Ant Migration Tool, Cast Iron, Jenkins, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Programming Languages: APEX, SQL, and PL/SQL

Java/J2EE/Web Technologies: Java Script, J2EE, HTML, Angular JS, Bootstrap, XML, AJAX, WSDL and Web service, SOAP, REST.

Development Tools: Eclipse IDE, Force.com GUI, Apex Data Loader.

IDE, HTML Editor: Eclipse IDE, Notepad++.

Version Control: CVS, SVN, GIT

Database: Oracle, MySQL, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Irving TX

Sr. Salesforce Developer

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Developed Apex classes, Lightning Web Components, Apex triggers.
• Pushed code to QA environment through Bitbucket and helped QA to test the changes merged to higher environment.
• Designed various Components for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data.
• Created data validation rules and formulas as per business requirement. Created workflow rules to automate tasks, email alerts, field updates and time-dependent actions.
• Developed and configured various custom reports and report folders for different user profiles based on the need in the organization.
• Participated in Code reviews and suggested technical implementations and best ways of implementations.
• Created data validation rules and formulas as per business requirement. Created workflow rules to automate tasks, email alerts, field updates and time-dependent actions.
• Developed and enhanced the existing Lightning Components and migrated the Visualforce pages and Aura components to Lightning Web Components.
• Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Refined new reports and dashboards by continually working on sales and marketing reports.
• Supervised the Lead data to maintain high level of accuracy and continue to improve upon existing data and fixed problems due to third party applications.
• Setup approval process for opportunity and design communication templates to direct response to the appropriate users.
• Written Apex SOAP web services to integrate salesforce with external systems.
• Working on building and embed Lightning Components in Visual Force Page by using new Lightning Out feature by event-driven programming.
• Generated apex stub classes from WSDL file to call external application using web service from salesforce.
• Written apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.

Environment: Lightning Web Components, Salesforce.com, Apex, Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Data Migration, SOQL, SOSL.

Confidential, New Jersey, NJ

Sr.Salesforce Developer

Responsibilities:

• Implemented Classic to Lightning migration and built custom components in both Lightning Web Componentsand Aura Framework also experienced using SFDX through VS Code.
• Created Custom Lightning components to replace existing visualforce pages. Designed components using Salesforce Lightning designing system and custom css.
• Developed Apex Trigger and classes on Content Version to share different Content Documents across different Libraries
• Designed, developed and deployed Apex Classes Extension Classes to support Visualforce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created many Email Templates for workflow rules with Email Alerts
• Review project documentation for all assigned projects to ensure that the project requirements are clearly defined.
• Worked on various Salesforce.com standard objects like Cases, Accounts, Cases, Products, Leads, Campaigns, Contacts.
• Involved in integrating the Application with external system using Soap APIs.
• Created Support Processes for cases and created Page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Incorporated the enhanced features as required to streamline the business process.
• Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Worked on version controlling tools such as GIT bash, GIT Hub.
• Used Data loader for inserting/ updating data into custom objects.

Environment: Lightning Web Components, Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports,, Custom Objects, Data Migration, SOQL, SOSL.

Confidential

Sr. Salesforce Developer

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Web Component to Lighting Pages and Record Pages. Have worked on Apex classes,Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST APIbased Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Worked on customer portals and communities' administration. Created Custom Dashboards for communitymanagers and recruiters home page and gave accessibility to dashboards for authorized people.
• Created Visualforce pages for custom login and configuration of communities. Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templatesand was involved in doing the mail merge for different standard and custom objects.
• Gathered business requirements by communicating with user team and trained team on how to efficiently utilize the system.
• Worked with various salesforce.com objects Account, Contact, Leads, Opportunity, Cases, Order standard objects.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Developed various custom objects, tabs, components and Visual Force pages. Customized page layouts for standard/custom objects and assigned record types.
• Created data validation rules and formulas as per business requirement. Created workflow rules to automate.
• Developed complex workflows, Process Builder and approval processes for automating business logic.
• Implemented Field level and Record Level security and created User roles, Profiles and managed Role Hierarchies and sharing settings to provide shared access among different users.
• Developed custom objects, Tabs and implemented the complex scenarios using apex and Visual force.
• Collaborated with end user on workflow and provide assistance involving process, cases, new account creation, reporting best practices.
• Written batch apex and scheduled jobs to perform the volume-based data manipulations or time sensitive data manipulations.

Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports,, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

Confidential

Salesforce Developer/Consultant

Responsibilities:

• Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Upgraded some Apps from SalesforceClassic to Lightning Experience to develop rich user interface and better interaction of pages.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Designed and developed Apex classes, controller classes, extension and Apex Triggers for various functional needs in the application.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Leads, Campaigns, Reports and Dashboards.
• Designed and deployed the custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow rules, Email alerts, Auto-Response rules, Page Layouts.
• Designed and deployed Visual Force pages to suit to the needs of the application.
• Involved in Deployment, Deployed all the classes, Triggers, Objects, Components, Pages from one environment to another environment.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Developed and Configured Various Reports and Report Folders for different user profiles based on the need in the organization.
• Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail and many to many relationships.
• Used SOQL and SOSL with consideration to governor Limits for data manipulation needs of the application using platform database objects.
• Implemented the requirements on Salesforce.com platform and Force.com IDE plug-in using Eclipse.
• Worked on sales force content Management objects and Chatter Objects.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Drove System Integration test and User Acceptance test.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: s: Salesforce.com Platform, Force.com sites, Draw Loop for merging the word Documents, Apex, Visual Force pages, Data Loader, HTML, Java Script, CSS, Workflow and Approvals, Reports, Custom Objects, Custom Tabs, Security Control, Sandbox data loading.

Confidential

Salesforce Developer

Responsibilities:

• Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS framework.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of salesforce(SFDC).
• Used SLDS and Bootstrap for the design of Lightning components.
• Developed Reports, dashboards, and processes to continuously monitor data quality and integrity
• Created Reports and dashboards for each geography within service lines based on necessary analytics
• Evaluated wave analytics as a part of enterprise engagement.
• Built dashboard using wave analytics with importing data from different source such as Teradata and salesforce.
• Used to work on Lightning components available for drag and drop in the Lightning Components pane in Community Builder and also had to create a custom theme styles from lightning design system layout to transform the appearance and overall structure of the pages in the Customer Service.
• Worked on the Front-end UI like HTML, XML, CSS, JSP, JavaScript, WSDL and SOAP. Experience developing with JavaScript, HTML5, and CSS3.
• Exclusively developed Communities and portals for the usage of the end users. Given access to the users to internal SalesforceTools. Developed out of the box functionalities.
• Visual Force Pages, Apex Classes and Apex Trigger to extend functionality of Campaign Management System. Developed custom File Utility to upload complex Campaign Data through CSV file.
• Designed and developed various Visualforce Pages, Controller Classes, Extensions and Apex Triggers for functional needs.
• Designed, developed, test and deployed custom Salesforceapplications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Created workflow rules, tasks, email alerts, and components to suit to the needs of the application.
• Wrote test classes to maintain the test coverage for code deployment.
• Worked on developing standard/custom controllers, controller extensions and Visual Force pages.
• Created different email templates and inbound emails using Visual force for the clients and customers
• Used Cast Iron Integration in-order to extract data from Salesforceto MS-SQL server database
• Importing and exporting large volume of data using Data Loader.
• Configured SAML based SSO (Single Sign-On) in salesforce by created domain for the organization.
• Developed Custom UI pages using Visual force and Java Script. Provided WSDLs to other teams and helped them to connect Salesforce.
• Written APEX Triggers to do custom rollup functionality and also to automate sending emails.
• Worked on various salesforce.com standard objects like Cases, Accounts, Contacts.
• Designed and developed workflow rules,validation rules, approval processes and customizations within Salesforce. Developed test classes for code coverage.

Environment: Force.com Platform, SalesforceForce.com, SalesforceCommunities, Apex Classes, Triggers and batch Apex, Force.com IDE. SalesforceUnlimited Edition, Salesforce, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Apex, Visual force, Web Services, Force.com, data loader, Email Services.

Confidential

Software Developer

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce Developer in the organization
• Worked closely with Business Analysts to perform detailed analysis of business and technical requirements.
• Used ANT tool to deploy components to higher environments.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, JavaScript, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, ANT tool, Email Services, Security Controls, HTML,Data Loader, Reports, CSS, Web Services, SOQL, SOSL.