SUMMARY

• Senior Salesforce Developer with 7.6 Years extensive experience leading teams that develop and support large - scale CRM projects, which touch multiple parts of enterprise organizations and their customers.Has led multiple initiatives building CRM systems from the ground up. Has provided leadership for mid-sized teams, working with multiple vendors. Has a track record of architecting solutions that are scalable and can leverage both custom development as well as off-the-shelf functionality.
• Experienced in all phases of SDLC, quality management systems and project life cycle process.
• Working expertise in Salesforce configuration, Apex classes, controllers and triggers, Visual force pages, Flows, workflow rules, process builder, validation rules, standard objects, custom objects, Reports and Dashboards
• Experience in Administration, Configuration, Implementation, Lightning, Lightning Web Components support experience with Salesforce platform
• Did the POC (Proof of Concept) For Lightning Web Components, Designed and Developed Various Lightning Web Components
• Skilled Database Administrator and working experience of Work bench, SQL, SOQL and SOSL.
• Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.
• Creating Lightning Components and used Salesforce SLDS to convert existing Visual force pages to lightning components.
• Experienced in Force.com Apex Classes, Apex Triggers, Visual force, and Force.com API.
• Experience working with Salesforce.com sandbox and production environments.
• Extensive experience in designing, creating, and maintaining Salesforce.com Workflow Rules, approvals, Roles, Profiles, Email Templates (HTML & Visual Force Templates).
• Worked on the designing of custom objects, custom fields, Record Types, custom Tabs, custom reports, and design of Visual Force Pages, Snapshots and Dashboards.
• Used Data loader for data management in force.com platform.
• Expertise in developing, deploying, and integrating Salesforce.com CRM solutions.
• Sales and Service Cloud implementation along with other custom applications developed on Salesforce.com platform.
• Has hands-on in Vlocity in Data Raptors, Integration procedures and Templates
• Experience in installing, evaluating the AppExchange application under the Salesforce.com platform.
• Implemented and delivered projects under Agile Development Environment and Test-Driven Environments with large & small project teams.
• Good familiarity with Service Cloud and Salesforce Communities.
• Adept at determining end user needs, and in translating those needs into powerful, but easy-to-use software solutions.
• Possess excellent communication, interpersonal and analytical skills along with can-do attitude.
• Expertise in complete Software Development Life Cycle (SDLC) like analysis, design and development of Multi-Tier Client/Server and Web based applications.
• Good Knowledge of various methodologies like Waterfall and Agile.
• Experience in providing functional and technical support to peer Team members.
• Excellent Client interaction skills and proven experience in working independently as well as in a team.
• Good communication and problem-solving skills.
• Have good working knowledge in querying Salesforce.com database using SOQL & SOSL queries and with web technologies like SOAP, HTML, XML, CSS, WSDL and JSON.

TECHNICAL SKILLS

CRM: Salesforce CRM

Salesforce: Apex, Visual force, Controllers, Triggers, Batch & Schedule classes, Salesforce1, Lightning (Components, Apps, Events), Lighting Web Components, Web Services, SOAP, REST, Sales cloud, Service cloud, Marketing Cloud,Force.com Platform, Sites, Knowledge, Article Management, SOQL, SOSL, Reports, Dashboards.

SFDC Tools: Eclipse, VS code, Developer Console, Workbench, Force.com Migration tool (Ant based), Force.com Explorer, Data Loader, Excel Connector, Command line Data loader, Sf Dataloader

Languages: C, C++, SQL, SOQL, SOSL. Apex Programming, Java.

Web Technologies: XML, HTML5/4, CSSS3/2, JavaScript, jQuery, AngularJS

Application Servers: Apache Tomcat, Sun Web server, Resonate, WebSphere 4.0/4.1, Tomcat 6.0, JBOSS 5.

Databases: SQL, PL/SQL, Oracle 11g/10g/9i, SQL Server 2008/2005, MySQL

PROFESSIONAL EXPERIENCE

Confidential, PA

SR. Salesforce Developer

RESPONSIBILITIES:

• Been part of deployment activities using copado from the dev sandbox to upstream sandboxesand production
• Experienced in Software as a service (SaaS) and Platform as a Service (PaaS)
• Experienced in Gridbuddy, used to build the Grid for Sprint board for daily status updates by applying Admin filters.
• Utilized Gridbuddy to render records to be displayed upon click of a button in vg page by applying filters for a specific user type.
• Configured Docusign,implemented and maintaining Digital Signature Systems
• Experienced in Experience/Community Cloud by building portal sites for the customers who are willing to buy the Insurance plans
• 2 years of experience with Tableau CRM (formerly Einstein Analytics)
• Experienced in Data Transform from Salesforce to SQL Server using Jitterbit ETL Tool
• Experienced in Financial Service Cloud
• Tracked clients progress towards major purchases, retirement savings or other life goals using Financial Services features
• Experienced in performing Action plans which helps automate repetitive tasks and ensure that you won’t miss any deadlines by using FSC features
• Created Test Utility class for reusability of code for test coverage purposes for apex classes, triggers
• Configured Einstein Next Best Action for the given business requirement where it involved calling lwc component from the Accept button of the detail record of Recommendation object
• Integrated salesforce application with the external application using REST API
• Developed lwc component in order to customize the add products functionality.
• Created autolaunched flow and integrated Slack application for the timely delivery of alert in the slack app.
• Developed View definition file and implemented code for the UI design for Slack app to create the records in Salesforce
• Worked on Chatter and Email integration features for Sales Cloud and Marketing Cloud; designed, developed, planned, tested, and integrated Salesforce Cloud Services; configured Chatter usage to generate dashboard reports.
• Configured record triggered flow to invoke slack actions to be performed after the records gets inserted from the autolaunched flow
• Available for the team for all the development related discussions and used to guide them to get the requirement done.
• Well maintained coding standard while developing the code such as lwc components, apex triggers, apex classes and also while remediating any visualforce pages into lwc components.
• Experience in creating Lightning web Components and used Lightning Design System to convert existing Visualforce pages to lightning web components.
• Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed various Visual force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
• Automated business processing using salesforce automation tools, such as process builder, Workflows, Formulas, Flows, Assignment Rules and Email Alerts.
• Build Lighteningcontrollers with the AURA framework.
• Involved in developing Salesforce LighteningApps, Components, Controllers and Events.
• Created Multiple Lightning Web Components, added CSS and Design Parameters that makes the Lightning component look better.
• Created Multiple Lightning Web Components with reusable Custom HTML Element, Java Script and Css.
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
• Worked in Administration, Configuration, Implementation and Support of Salesforce applications.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Created Batch Apex classes for batch execution and updating of related fields.
• Integrated the Web Services for extracting the data from external systems and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Involved in Agile methodology, Scrum which improved productivity and reduced errors.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Reports, Dashboards, Email Services, Apex Language, Visual force Pages, Components and Controller, Data Loader, Apex classes, Apex triggers, JavaScript.

Confidential, PA

Sr. Salesforce Developer

RESPONSIBILITIES:

• Acted as senior developer for the Member Portal instance. Provided re-architecture of the Salesforce sandboximplementationand designed a custom Apex based REST integration with external applications
• Created Data raptors in Vlocity Omni studio inorder to fetch the data from the salesforce.
• Created Experience site and published the site by placing the components in the site
• Created lwc and called Integration procedures, and data raptors to fetch the data from Apex and show them on UI
• Deployed the Integration procedures, data raptors between orgs using Copado
• Configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience.
• Worked on developing Salesforce Lightning Apps, Components, Controllers and Events.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Good hands-on practice with the new Lightning System Design which helps to create modern enterprise apps using Lightning App Builder quickly and easily and Lightning Components Performed.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Integrated Salesforce data with external systems by writing Salesforce REST Web Services for Inbound classes and used Http Request methods to call external application REST API endpoint.
• Used HTTP Callout using JSON to fetch records/data from other system and display them on the fly in the Visualforce Page each time the page opens.
• Designed, developed, and deployed Apex Triggers, Apex Classes considering governor limits and various other components as per the client and application requirements.
• Developed Visualforce Pages using standard/custom controllers and extensions as applicable.
• Used Sales Cloud to get the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange.
• Analyzed customer requirements, performed detailed analysis of business and technical requirements, and designed the solution by customizing various standard and custom objects of Salesforce.com like accounts, contacts, properties, discounts, reports, and dashboards in sales cloud.
• Worked on various Salesforce standard objects like Leads, Accounts, Contacts, Cases, Roles, Opportunities, and Products.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created appropriate data conditioning templates and field mapping files for data loading.
• Implemented complex security & sharing model for orgs with 500+ Salesforce users.
• Worked on User's Profiles, Workflow & Approvals, Permission Sets, Roles, Groups, Queues, and Sharing Settings etc.
• Experience in developing Salesforce Lightning Apps, Components, Controllers, and Events.
• Worked on different App Exchange Products.
• Developed Lightning UI using AJAX, JavaScript, jQuery, and HTML.
• Created custom reports to track the cases, assets to be available to different levels in the organization based on their profiles.
• Implemented Communities in Salesforce for the customers.
• Written apex unit test classes for code coverage of apex classes and triggers to promote code to production and implemented Salesforce apex annotations like @isTest, see AllData.

Environment: Saleforce.com, Apex Classes, Lightning, Apttus CPQ, Controller Classes, REST/SOAP API, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, CT

Salesforce Developer

RESPONSIBILITIES:

• Been part of Lightning migration team and able to create aura components for the remediation of JS buttons on the detail page of records using quick actions.
• Migrated visualforce pages inorder to make the UI intuitive as per lightning standards by adding lightning libraries to the vfpages.
• Made sure that the apex classes are having @AuraEnabled annotations and permissions at the profile level inorder to access them.
• Developed aura components for the case resolve functionality by using the wrapper class mechanism
• Handled scrum activities as a Scrum master by turns across the team
• Used Actian ETL tool for data loading from salesforce to oracle DB
• Created SDL mapping files as part of data loading activities
• Transitioned all triggers (one object had 14) onto the Trigger Factory pattern
• Created inbound email automation to allow for lead creation and order updates
• Automated the lead handling process to allow for automatic follow-up task creation
• Architected a lead triage system that allowed for efficient management of inbound leads
• Developed a custom DocuSign REST Wrapper, enabling automation of DocuSign envelopes and dynamically defining signers based on Salesforce records
• Transitioned the org to lightning along with necessary re-development efforts for compatibility
• Used Copado deployment tool for the schema deployment to sandboxes and production
• Worked with vendors to architect EDI integration for order fulfillment with hardware ODMs
• Created several reusable lightning components, utilizing field sets for ease of customization
• Designed and developed an admin configurable auto campaign enrollment functionality
• Created an admin-customizable job sequencer that can be run in a batch or queueable context
• Designed and implemented a Salesforce Partner Community (aka Experience)
• Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
• Provides training to department employees on the use of the company website and all related systems and processes.
• Created Data Validation rules and Formulas as per business requirement.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions, and Outbound API Messages.
• Performs day to day administrative tasks and addressing production support issues.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs, and developed an action plan and specification document.
• Designed various Webpages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and VisualForce.

Environment: Saleforce.com, Apex Classes, Batch Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, CT

Salesforce Developer

RESPONSIBILITIES:

• Refactored the trigger logic as per best practices
• Been part of data loading activities, to load the data from legacy systems to salesforce.
• Implemented customized business logic in apex triggers, apex classes and visualforce pages as per the given business requirement
• Handled the recursive code in triggers using the static Boolean functions
• Created utility classes for reusability of code
• Aided in automating Sales operations which saved multiple headcounts.
• Mentored several legacy developers, aiding theirtransitionto the Salesforce platform
• Authored utility library containing reusable methods saving on future development time
• Revampedmany legacy triggers to be bulk-safe and adhere to Salesforce best practices
• Aided the enterprise profile/permissions set/Role hierarchy security mechanism using OneLogin
• Oversaw and implemented multiple integrations with the TIBCO Enterprise Data Bus
• Developed several Tasks/Activates related solutions that can be used generically across objects
• Designed a custom territory management solution to facilitate multi-divisional record ownership
• Implemented Snapshot and Monarch to assist enterprise deployments and SOX compliance
• Heavily utilized custom settings to aid in on-the-fly changes in production without code refactoring
• Provided data loading support and advice for data migration efforts from several legacy systems
• Worked with the Enterprise Data team for the standardization of data across business lines
• Collaborated withsalesteam and business analysts to analyze business, technical needs, and design solutions by customizing standard objects of SalesForce.com (SFDC); developed project templates as per SDLC methodology.
• Developed various lightning components that integrate to form a single point of interactive payment calculator to generate a payment plan.
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible withlightning.
• Developed Apex program and Apex triggers for various functional needs and worked with dynamic Apex to access objects and fields to describe information, execute SOQL, SOSL and DML queries from scratch.
• Supported the data migration and data export activities through various business centers using Apex Data Loader, Apex Data Export, Force.com Excel Connector, and Import Wizard.
• Employed Data Loader to migrate data from Oracle to Salesforce database and configured in Oracle application to Salesforce platform; migrated leads, accounts and contacts to Sales Cloud using third party tools.
• Worked onsalescloudand customized objects Accounts, Contacts, Opportunities, Products, Price Books, and custom objects, implemented Web-to-Lead and custom Lead conversion.
• Experience in working onSalesCloud(Partner Portals) as well as ServiceCloud(Customer Portals). Good knowledge in writing test classes before deploying into production.
• Developed Rest API callouts to perform data sync between salesforce and Apttus.
• Research Salesforce and Apttus CPQ capabilities as needed to suit business requirements.
• Quote/Proposal and Agreement document generation using Apttus.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.
• Created summary reports, matrix reports, pie charts and dashboards and setup report folders to authenticate users based on profiles permissions; created objects screen that compares databases and schemachanges.
• Performed periodic data cleaning and administered custom objects, workflow, and campaign management.
• Involved in project documentation review cycles and followed-up for reviews to see them through to completion.

Environment: Salesforce.com Platform, Salesforce APIs, Reports, Dashboards, Email, Triggers, Chatter, Sharing Rules, Validation Rules, SOQL, SOSL, OOTB, Documentation, Data Loader, App Exchange, WSDL, Reports, AppExchange, Data Tools.

Confidential, CT

Salesforce Developer

RESPONSIBILITIES:

• Extensive Admin and Customization features for 3 months by working on userstories.
• Implemented Validation rules for the given server side data check requirement for the standard detail page record.
• Created Workflow rule for the field updates and email alerts to the users
• Implemented value add which will bypass triggers, validation rules and workflows for specific user by fetching the data from the hierarchy type custom setting which is appreciated by the customer, which will bypass the triggers, validation rules and workflows while doing the bulk load of records
• Developed apex triggers and classes for the custom validation rules which involved multiple conditions to check which cannot be possible by validation rules.
• Refactored apex triggers using Salesforce best practices, earlier org used to have multiple triggers for a single object, as per requirement refactored them by modifying to single trigger, handler and helper for reusability of code.
• Utilized data loader for bulk load of records from production to test sandboxes.
• Deployed metadata schema components between sandboxes using Dreamfactory snapshot deployment tool.
• Triggered interface events by user interactions, which includesLightningComponent framework and involved in buildingLightningComponents using the aura framework.Integrated web services by making WSDL files to extract data from external systems to display in salesforce.com.
• Established SOAP API with the aid of a two-way communication between Salesforce and other applications. Code deployment was done using the Eclipse IDE, Deployment Change Set and Snapshot.
• Designed and deployed custom tabs and objects, page layouts, components, visual force pages, validation rules, approval processes and auto-response rules; added fields and functionality using custom controllers and extensions.
• Salesforce Lightning Design System and Lightning App Builder.
• Developed enterprise Einstein Analytics strategy to replace the tableau dashboards.
• Worked on Partner Portals for clients and updating price books often for the vendors.
• Worked with Accounts, Contacts, Leads, Campaigns, Cases, Solutions Standard Objects and Custom Objects.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships and record types to enforce data quality setup marketing campaigns and assignment rules.
• Implemented search, filtering and tagging features on page layouts for sales to locate relevant marketing content and documents inSalesForce.com CRM content; ensured effective ways to leverage Saleforce.com CRM features
• Developed enterprise Einstein Analytics strategy for data integration, mobile first approach in designing the dashboards.
• Defined Analytics dashboards to bring action-based insights on Opportunities / Sales / team performance.
• Developed Rest API callouts to perform data sync between salesforce and External systems.
• Supported the data migration and data export activities through various business centers using Apex Data Loader, Apex Data Export, Force.com Excel Connector, and Import Wizard.
• Employed Data Loader to migrate data from Oracle to Salesforce database and configured in Oracle application to Salesforce platform; migrated leads, accounts and contacts to Sales Cloud using third party tools.
• Worked onsalescloudand customized objects Accounts, Contacts, Opportunities, Products, Price Books, and custom objects, implemented Web-to-Lead and custom Lead conversion.

Environment: Saleforce.com, Apex Classes, Batch Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.