SUMMARY

• PEGA Certified Senior System Architect (CSSA) and System Architect (CSA) with having 7+ years of experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications for Pega Rules Process Commander (PRPC).
• Experience implementing Pega Guardrails using various versions of Pega PRPC.
• Expertise in PRPC flows, tickets, complex flow shapes for business scenarios, activities, methods, class structure design, decision types and decision rules.
• Experience in Data Pages which obtain the data from external sources by connectors and may use data transforms to make the data fully available where it is needed.
• Extensive expertise in development of PRPC rules of categories: Data Model, Process, User Interface, Technical, Security, Sys Admin, Connectors and Services.
• Expertise in Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Involved in developing simple and complex user interface and screen layout using Harness, Sections, Fragment and HTML as per requirements.
• Expertise in using the Pega Reporting functionality to streamline business requirements.
• Worked on the Flowchart and Process diagrams using MS Visio and Modular.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.
• Worked on DB mapping, remote DB connection and other DB related operation.
• Fixing Issues related to production environment.
• Extensively involved in entire software development life cycle with Agile Methodologies.
• Self - motivated and proven ability to work in teams and to handle multiple tasks.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used Connect-SOAP, Connect-SQL and in Integration-Services mostly used SOAP-Service, JMS-Service, and File-Service. Also worked on JMS listeners and File Listeners
• Involved in interaction with the end users, Business Analysts for understanding of the business requirements.
• Developed optimized activities for Agents and worked on SLA processing.
• Good Knowledge on PRPC construction tools and debugging tools such as Tracer, Clipboard, Live UI, app accelerators and expression builders, System Management Application, Pega Rules Log Analyser (PLA) and Performance Analyser (PAL).

TECHNICAL SKILLS

BPM Products: Pega Rules Process Commander V7.1.X/6.3/6.2/5.5

Programming Languages: Java (JDK 1.6/1.7/1.8), J2SE 5.0, C, C++, SQL, PL/SQL.

Client Technologies: JavaScript, DOJO, JQuery, HTML, Custom Tags, JSP Action Tags, Struts Tags, Spring Tags, JSTL Tags.

Web Services Technology: Restful Service, SOAP, WSDL, UDDI, XML, SOA, JAX-RPC, JAX-WS, JAX-RS.

Web / Application Servers: Apache Tomcat 8.0/7.0, Web Logic 10.1.2/10.3.6 , Web Sphere 6.x/5.x, JBOSS 4.0.

Database Servers: Oracle 8i/9i/10G/11i, MS SQL Server 2000/2005/2008 , MySQL, DB2.

PROFESSIONAL EXPERIENCE

Confidential

Sr. PEGA Developer

Responsibilities:

• Worked on User/Manager Portals by adding them appropriately based on the Business user roles within the application.
• Followed Agile/Scrum Methodology for development.
• Created Activities, Data transforms and used several methods to accomplish the business logic.
• Performed extensive unit testing for the User stories that was assigned.
• Involved in Production support by debugging the issues using Tracer, Live UI.
• Worked with Deployment teams to deploy the code to various environments.
• Create reports using List View, Summary View and Report Definitions to provide real time reporting capability to National level users.
• Creation of UI rules (Harness, Section, Flow actions etc.), Testing and debugging using tracer, PAL and Rules Inspector
• Helped the Development team in Patching the Versions in the form of Product Rules.
• Worked on User/Manager Portals by adding them appropriately based on the Business user roles within the application.

Environment: PEGA PRPC V7.1.7

Confidential, Norfolk, VA

Sr. PEGA Developer

Responsibilities:

• Implemented Projects as well as Lights on items using Agile scrum methodology.
• Interacted with Product owners, helped them prioritize the backlog items, groomed the backlog items into story points and user stories and worked them in subsequent sprints.
• Created Activities, Data transforms and used several methods to accomplish the business logic.
• Implemented Decision tables, Decision Maps and Declarative expressions for auto calculations.
• Created List View, Summary Views in Pega 6 Concepts as well as Report definitions in Pega7.
• Involved in Constructing and managing the fixes and change control between Development, UAT and Production environments
• Involved in drafting design documents, Test Plan, Performance Health Check document
• Experience in System Management Application (SMA).
• Performed extensive unit testing for the User stories that was assigned.
• Involved in Production support by debugging the issues using Tracer, Live UI.
• Worked with Deployment teams to deploy the code to various environments.
• Helped the Development team in Patching the Versions in the form of Product Rules.
• Worked on User/Manager Portals by adding them appropriately based on the Business user roles within the application.

Environment: PEGA PRPC V7.1.7

Confidential, Cleveland, OH

Sr. PEGA Developer

Responsibilities:

• Designed and implemented portals using dynamic containers to support multithreaded tabs like CPM, enabling CSR’s to work on multiple accounts at the same time.
• Migrating data to external data tables from PEGA Tables.
• Store Pega data tables to external data tables by using declare indexes.
• Enhanced performance by implementing data pages to leverage latest caching mechanisms provisioned in Pega 7, optimizing application by reusing these data pages, thus reducing development time as well.
• Worked onPegaupgrade assessment strategy from v6.x to v7.1.7.
• Defined PEGA Rules SQL Server database connection for process commander by creating a J2EE data source in application server using prcofig.xml file.
• Configuring your Microsoft SQL Server 2012 and Enterprise Database for use with the Pega 7 Platform.
• Created deployment users, base and admin in SQL Server database and given appropriate privileges.
• Interacted with business-users and business analysts to identify and develop business requirements and transform it into technical requirements and ultimately will be responsible for delivering the solution.
• Used Connector wizard and service accelerators wizard for creating SOAP services/connectors.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Played a key role in all the environment and infrastructure tasks involving installation of PRPC, Frameworks.
• Development using PEGA Rules Process Commander v6.2 according to the Business Requirement.
• Developed and unit tested specific modules with PegaRules Process Commander and Implemented the business rules on the basis of software requirements specifications (SRS) using PegaRules Process Commander.
• Used the TRACER to examine the rules and to minimize the execution time Performance test of all activities and rules using PRPC-PAL Tool.
• Flattened PRPC data model to support the object mapping to the ETL schema, so as to avoid use of BIX.
• Created product rules and migrated zip files from development to QA, UAT (User acceptance Testing) & monitored Performance when regularly.
• Invoking stored procedures from external database using PEGA SQL Connectors.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for eWorkflow.

Environment: PEGA PRPC V7.1.7

Confidential, Buffalo, NY

Senior Pega Developer

Responsibilities:

• Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
• Used Smart Dispute Framework for accelerating delivery of solutions for Debit cards.
• Involved in designing high level Class structure, Workflows and Rulesets.
• Understanding the User Requirements and Creation of Data classes, Data admin DB Name, DB tables.
• Created Activities and steps for implementing Business Logic and modified work flows using MS Visio.
• Designed and developed SLA's according to the business requirements and Developed Decision rules and Declarative rules.
• Integration with External systems by using SOAP Services and connectors
• Implementation of the purging, archiving functionality and also involved in solving the Pega upgrade issues from 6.3 to 7.1.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management Application, and the log files for debugging.
• Troubleshoot and communicate with PegaSupport team in order to resolve technical issues which require hot fix.
• Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
• Used Smart Dispute Framework for accelerating delivery of solutions for Debit cards.
• Creation of UI rules (Harness, Section, Flow actions etc.), Testing and debugging using tracer, PAL and Rules Inspector.
• Created Activities and steps for implementing core business logic, SLAs.
• Used SLA’s to assign and escalate tasks based on priority. Tasks are assigned to associates by considering various criteria like task type, availability, current assignment work load etc
• Worked on Pega Security like creating and working with Access Groups, Access Roles, Privileges, Rule sets and Rule set Versions.
• Followed Agile/Scrum Methodology for development.
• Involved in deployments to higher environment’s and QA testing and coordinating with admin’s

Environment: PRPC V6.3 SP1, PRPC V7.1.6, Oracle WebLogic 10.3.6(11g), Web Sphere server JavaScript, HTML, XML, Java, J2EE, M.S Visio, Oracle 11g Database

Confidential, San Francisco, CA

Senior Pega Developer

Responsibilities:

• Understanding the User Requirements and Creation of Data classes, Data admin DB Name, DB tables.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into PMF stories.
• Created Activities and steps for implementing Business Logic and modified work flows using MS Visio.
• Designed and developed SLA's according to the business requirements and Developed Decision rules and Declarative rules.
• Integration with External systems by using SOAP Services and connectors
• Implementation of the purging, archiving functionality.
• Creation of UI rules (Harness, Section, Flow actions etc.), Testing and debugging using tracer, PAL and Rules Inspector.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management Application, and the log files for debugging.
• Troubleshoot and communicate with PegaSupport team in order to resolve technical issues which require hot fix.
• Used Smart Dispute Framework for accelerating delivery of solutions for Debit cards.
• Involved in designing high level Class structure, Workflows and Rulesets.

Environment: PRPC V6.3 SP1, Web Sphere server, DB2, JavaScript, HTML, XML, Java, J2EE, M.S Visio.