SUMMARY

• Results - driven professional with a progressive ten-year career experience in information technology
• Good analytical skills with an aptitude to analyze business practices and develop strategic business plans.
• Excellent ability for requirement gathering by getting into details and analyzing explicit and implicit requirements of the business.
• Proficient in functional documentation and presentation.
• Extreme keenness to learn new technologies & strategies and adapt to changing business environments.
• Strong communication, presentation, networking and relationship building skills.
• Proficient in Agile and Waterfall methodologies of software development.
• Experience in Automotive, Insurance and Public services domains for major clients like Confidential Motor Company USA and Confidential protect Extended services.
• Possess experience in Pharma and health care domain and HCP marketing.
• Played multiple roles including Business Analyst, Product designer, Product Manager and Quality Assurance Analyst.
• Experience in latest industry standard tools like Pega, Agile Central, Jira, SQL server.
• Pega 8 and above based application design
• Hands on experience in Agile central and Jira project management tool
• Proficient in various databases like MS SQL server, Teradata, IBM DB2 and performed data migration verifications.

PROFESSIONAL EXPERIENCE

Confidential

Business systems consultant

Resposibilities:

• Responsible for providing expert advice regarding the selection, design, implementation and business use of the PEGA Infinity platform.
• Identifying alternative solutions, assessing feasibility and make recommendations typically seeking to exploit and leverage all the features and capabilities of the PEGA Infinity platform.
• Overseeing all of the technical capabilities within the HCP omni-channel marketing eco-system to ensure optimal utilization of PEGA in context of the other eco-system components.
• Translating business requirements into functional requirements by performing data and process modeling utilizing AS-IS and TO-BE process model, functional decomposition and leveraging requirement management tools like JIRA and Microsoft Visio to document and manage Requirement traceability.
• Coordinating and performing testing, verification, and validation of business requirements. Leading the business team in gathering requirements to implement requirements leveraging the Pegasystems software and Pega Decisioning capabilities. Employ understanding of business process and business requirements of customers and translating them to requirements artifacts such as BRD, Functional specification documents, and User stories.
• Identifying and suggesting IT capabilities and information required to support the business processes and collaborates in the development of appropriate IT strategies. Identify current and emerging Decision Management needs and evaluates implementation options within the PEGA platform.
• Utilizing Database querying skills and proficient in tools like MS SQL server, Microsoft Power BI and HUE for data analytics and data visualization. Soap UI and Postman tools for RESTful API and SOAP Web Service testing.
• Ensure technology solutions and implementation options align to business goals and objectives utilizing Agile/SCRUM development methodology.

Confidential

Sr. Business Analyst/Product Designer

Resposibilities:

• Responsible for generating requirements as a product designer.
• Conduct grooming sessions and ensure requirements are converted to stories for dev teams ease.
• As lead business architect work with technical architects in designing the perfect application flow to achieve business vision.
• Take ownership of the iteration and plan the releases as per agile practices.
• Leverage PEGA platform abilities to design the business rules process as business needs.
• Prepares testing plans to confirm that requirements and system design are accurate and complete.
• Provide UAT support and release management support for the team to ensure the developed and verified stories and rules are carried to live environment in organized fashion.
• Support the application maintenance team in case of any support required.

Confidential

Sr. Business Analyst/Product Designer

Responsibilities:

• Understanding Business requirements and documentation.
• Played the role of product manager for 2 separate product teams in agile practice.
• Convert requirements to user stories, split user stories with business value to fit in an iteration
• Create user stories in Agile central tool and add to product backlog
• Conduct Iteration planning sessions and ensure user stories are picked up based on business priority.
• Conduct retrospective meetings for every iteration to improve the Agile team.
• Take complete ownership for delivery of the deliverables for every iteration.

Confidential

Business analyst

Responsibilities:

• Active key player by taking complete ownership of major modules (Claim Validation, claim entry Assessing, Webservices and Accounting)
• Rule harvesting by analyzing the existing Mainframe programs
• Interact with the Business SMEs to understand the legacy system and aid in arriving at the To-Be system
• Analyzed the business requirements and prepared the project requirement document
• Coordinate with the development and testing team for the successful delivery of the project. Suggest the future enhancements of the project
• Understanding Business Requirements and documentation of test scenarios and objectives
• Preparations of Requirement Traceability Matrix to ensure the Scenarios identified for testing is mapped to the Functional Test Cases and Unit Test Cases.
• Coordinating Defect Triage meeting to communicate the defects identified to the concerned developer.
• Reviewed test cases prepared by Team Members to ensure coverage of all the requirements, which were signed-off successfully by Confidential Business team and uploaded in HP Quality Center.
• Additional Responsibility - Coordinated SIT Progress Calls with Onsite to state the Progress on System Integration Testing.
• Challenges Faced – Test Data arrangement for testing was a challenging task which was overcome by smart modifications to data model.
• Developed VB scripts which will extract input data from production based on criteria provided, which helped in test data preparation during SIT phase.
• Developed queries for supporting the data migration testing
• Conducted knowledge transfer sessions for new joiners in the project and has become an SME in claim validation process supporting the whole offshore team. defects and closing them by testing the defects at UAT server.

Confidential

Business Analyst

Responsibilities:

• Requirement analysis, gathering, BRD documentation and Process flow documentation.
• Preparing Sanity Report for Live Testing, also analysis of issues logged by client.
• System Test Cases preparation review and create Traceability Matrix.
• Data Analysis of data through Backend after migration.
• Tracking and monitoring of Defects using Issue Manager.
• Analysis of defects reported by customer and preparing retrospective document and sharing it with team for improvements.