Practice Director Resume Atlanta, GA - Hire IT People

SUMMARY

As a seasoned technologist with over 25 years of experience, I possess a unique blend of business acumen and technical expertise.
I have successfully identified, qualified, and implemented cutting - edge technologies and systems that have facilitated business processes and supported strategic objectives.
My extensive knowledge in IT, networking, and telecommunications architecture/infrastructure design, coupled with my proficiency in full project life cycle management, client/vendor relationship management, and operational management, has enabled me to develop powerful business strategies.
I am confident in my ability to create cost-effective, high-performance IT infrastructures and applications that drive business growth and success.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Practice Director

Confidential, Atlanta, GA

Responsibilities:

Led Architect/Engineering efforts for client infrastructure, including migrations and design using technologies such as Microsoft 365, Azure, CyberArk, and Intune
Optimized resource utilization to 148%, while expanding the team with external consultants
Established process improvements and automation (via logic apps, PowerShell, Microsoft Power Platform) to increase project margins and delivery efficiency.
Created program offerings such as Managed Services for Device Management, Critical On-Premises Infrastructure, and Identity Solutions, utilizing Microsoft Cloud products.
Managed the entire project lifecycle from pre-sales to upselling, including documentation and training/knowledge transfer.

Chief Technology Officer

Confidential, Boulder, CO

Responsibilities:

Achieved critical business targets with seamless technological infrastructure and customized solutions.
Delivered consistent, industry-leading client experiences with well-designed business technology roadmap.
Resolved complex technical questions, personally handling escalated concerns.
Maintained highly stable and optimized business systems with consistent functionality and streamlined implementation.
Introduced new cloud capabilities (Office365, Azure, Drop Suite, AWS) to the portfolio.

Vice President of Technology

Confidential, Atlanta, GA

Responsibilities:

Led departments in Software Engineering, Product Development/Design, Technical Sales Support, Network Operations, and Customer Care.
Identified lab technologies to implement at customer locations and developed a Product Development team to package products for customers.
Designed fault-tolerant, clustered, and high-availability environments for all mission-critical systems in our network, improving overall perception of the technology team.
Hired, mentored, and retained employees (100% retention), and reorganized the Technology department into four functional teams.
Developed disaster recovery and business continuity plans, and customized web-enabled applications to streamline internal processes.
Established procedures for development, release management, monitoring, and escalation.