SUMMARY

• A highly motivated, results - focused professional with 5+ years of experience in Project Management processes and Business Analysis 7+ years of experience in Human Resources
• Proven experience in Project management which includes client management, customer interaction, scope definition, Project Charter, project planning (project Schedules/Timelines), and change control
• Proficient in Technical and Business Writing, Business Process Flow, Business Analysis and testing various methodologies
• Experience in Software Development Life Cycle (Agile, Waterfall).
• Proven ability to define, track and report metrics reports/dashboards.
• Worked extensively with Data Analysis for various projects using MS Excel, Pivot tables, Burn down charts, Tableau, Flex Pro (eBi), Qube, Business Objects
• Proficient in interacting with business users via to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams based on UML methodology using tools like Omnigraffle, MS Visio and MS Excel
• Experience in preparing Work Breakdown Structure, Gantt Charts which helped in resource allocation and schedule
• Experience in creating presentations for status reports and keeping track of project updates using MS Project for reviews.
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis and design
• Conducted Gap Analysis, User Acceptance Testing, Regression Testing, and Risk Analysis
• Hands on experience on SAP HR which includes HR Master Data/ Personnel Administration, Personnel Development/ Organization Management, Payroll, Benefits Administration, Time Management, Employee Self Service (ESS), and Cross Application Time Sheets (CATS).

TECHNICAL SKILLS

Computer Skills: MS Office - Word, Power-point, Excel, MS Project, Sharepoint

Modeling Tools: MS Visio, Enterprise Architect, Omnigraffle

Reporting Tools: Tableau8.0, eBI, MS Excel, Qube (Internal Tool), Business Objects.

Web Analytics Tools: Omniture, Subscriber Mail

Project Management Skills: WBS, Gantt Charts, Risk Analysis, Creating & Maintaining Dashboards

ERP (Functional): SAP HR - Organizational Management / Personnel Administration/ Time Management / Payroll / Personnel Development / Benefits) SAP 5.2 - To view Case Transactions, Change history, Case status etc. CATS (Cross Application Time Sheets Configuration) Used for Time Reporting by billable employees.

PROFESSIONAL EXPERIENCE

Confidential

Data Analyst

Responsibilities:

• Extract, analyze, and synthesize data from different sources to measure and report metrics on the performance of the Reseller/Partner that help in decision making for various projects within Sales Training & Communication
• Daily, weekly and monthly reporting, as well as ad-hoc requests from business owner
• Streamline Reporting processes and systems by partnering with the Business Process Re-engineering & Sales Analytics Decision Support
• Conduct meetings with cross-functional teams to document new requirements.
• Support Reporting queries and requests from internal clients.
• Involved in reviewing test plan and test cases, performed User Acceptance Testing (UAT)for both New Requirements as well as Enhancements

Confidential

Business Analyst

Responsibilities:

• Responsible for creating Process Flow diagrams for a clear understanding of Vision document.
• Facilitate JAD sessions with SMEs and Project Managers to prepare Process document and Process flow diagrams, which can be understood by business team.
• Responsible for planning and analyzing “As Is” Business Process Workflow Models to create “To Be” Business Process scenarios by using MS Visio.
• Responsible for revising the existing process documents
• Conduct walkthroughs and reviews with SME’s and Project Managers to ensure quality and efficiency.
• Responsible for coordinating review meetings and the daily scrum meetings.
• Responsible for facilitating meetings, documenting action items and minutes, and present summary to the peers and stakeholders.
• Responsible to analyze the cases being handled by the team to check if the process is being followed
• Responsible for maintaining the project status of the team in MS Projects & Excel which helped in resource allocation
• Conducted Business Acceptance Testing along with the QA Team based on the quarterly SAP releases and Reporting releases.
• Worked with HP Quality Centre & HP ALM tool to manage and track defects.
• Responsible for developing, delivering and maintaining Ad-hoc reporting requests from cross functional teams by using Tableau & Qube, MS Excel.

Confidential

Business Analyst

Responsibilities:

• Facilitate one-on-one interviews and JAD sessions with SMEs and the project team to determine the most effective business workflow process and Business Rules.
• Prepare Specification document based on the JAD sessions and Requirement document, which can be understood by both business and technical people.
• Responsible for planning and analyzing “As Is” Business Process Workflow Models to create “To Be” Business Process scenarios (Use case Diagrams) by using MS Visio or Omnigraffle (Workflow Redesign Process Diagram) with Business and IT teams.
• Responsible in preparing work breakdown structure (WBS) document.
• Conduct walkthroughs and reviews with designers, developers and PM’s to ensure quality and efficiency.
• Responsible for coordinating release-planning meeting, review meetings, and the daily scrum meetings.
• Worked with the project lead to anticipate any project risks and impacts to create root-cause analysis and ensured that adequate mitigation efforts are put in place so that the overall delivery is not compromised.
• Document and manage change requests and defects.
• Acted as a liaison between the Business Team & the Development Team to ensure the timely completion of the project.
• Maintained project status of the team using MS Projects & Excel which helped in resource allocation
• Collect and analyze new data by being a part of Usability Testing, which helped in improving the user experience and adding new features to the current products.

Confidential

HR Data Analyst

Responsibilities:

• Assisted in the implementation process of SAP HRMS
• Used MS Project for Project planning and status reporting.
• Assisted the Project Manager in creating Project Charter.
• Conducted and participated in status meeting to collect data from business users
• Responsible for preparing Work Breakdown Structure that helped in deciding the schedule and allocating the resources.
• Primary liaison between the business and technical teams throughout the project life cycle to ensure the project is released on time.
• Prepared and maintained Burn-down Charts to keep track of Project Deliverables
• Assisted in creating and maintaining HR Dashboard for keeping track of team/individual ongoing task status
• Provided comparative data analysis using Pivot tables and Pivot Charts.
• Conducted training sessions for the users and also prepared user manuals for better understanding of the new SAP system for the users
• Drove the requirements to create a SAP Module allowing HR management to view their business unit headcount & Structure thereby providing transparency to staffing processes
• Successfully launched a web portal through which employee’s received a soft copy of their annual salary review.
• Reduced health insurance costs of the company by 15% by negotiating effectively with insurance providers
• Fully managed the bonus and incentive programs while reducing turnover rate by 6%
• Streamlined headcount along with the classification of employees in HRMS and reporting to Swedish HQ
• Prepared and led Employee Benefit Awareness Sessions all over India
• Successfully completed competitive salary review exercise for 2000 employees ahead of schedule
• Prepared special HR and payroll reports from SAP as requested
• Was responsible for HR Administration activities (like Confirmation Process, Internal mobility, New Hire Orientation, health insurance, Policy formulation etc. ), HRMS SAP management & budget forecasting
• Provided Employee Self Service (ESS) & Manager Self Service (MSS) support.

Confidential

HR Analyst

Responsibilities:

• Aligned employee health insurance process and fully streamlined payroll processing
• Per SLA, calculated and released the full & final Settlement of the resigned employee’s dues
• Maintained and updated various MIS related to personnel department
• Worked closely with hiring managers to develop position profile and to understand overall needs and requirements for recruitment
• Co-ordinated with Regional Sales Manager across Northern India for timely receipt of salary and leave details of employees required for timely salary processing.
• Issued Appointment Letters to new hires and organized induction for the newly hired employees.
• Consistently met the performance metrics as defined by the Director of Recruiting.

Confidential

HR Executive

Responsibilities:

• In-charge of the employee time management for vacations and sick leaves.
• Prepared and submitted the Monthly HR MIS reports to management
• Responsible for calculating Employee Salaries and Induction process of the new employees.

Confidential

HR Coordinator

Responsibilities:

• Coordinated with Company branches to update and disseminate sales information.
• Drove hiring processes including resume screening and interview management
• Sourcing of resumes from various channels like job portals, personnel staffing firms, Blind Hunting etc.
• Maintained database for prospective candidates while building relationships during stages like Pre-Interview, Post-Interview and Post-Offer