SUMMARY

• Over nine years of professional experience in Software Quality Assurance at Government, non - profit organization, Educational Institutions, and Accounting Firms.
• Well versed in Software Development Life Cycle (SDLC), Waterfall, Spiral and Agile Methodologies, (Scrum).
• Experienced in system testing, analysis, design, development of manual and automated testing of Client/Server and Web based applications on various browsers (Netscape, Internet Explorer and AOL)
• Experience in implementing best QA Practices and Methodologies.
• Worked on ERPs like PeopleSoft HR. Oracle Financials and other Accounting software.
• Worked on PeopleSoft HCM modules (E-Benefits, ESS (Employee Self Service), MSS (Manager Self Service) and Payroll.
• Worked on Oracle Financials Modules GL,AP,AR
• Experienced in automated testing tools like Rational Functional Tester, WinRunner, Silk Central, Test Director and QTP, Load Runner for Load Testing
• Experienced in automating QA functional testing using Mercury Quick Test Professional defect logging in HP (Mercury) Quality Center/ Test Director,
• Conducted Functional, System, Regression and Integration testing.
• Experienced in Preparation of Traceability Matrix.
• Proficient in writing Test Plans, Test Cases, Test Scripts, Test Scenarios and execution of scripts.
• Diversified experience in Black Box testing, Backend Testing, database testing, Functional testing, Integration testing, System testing, Regression testing, Smoke testing and User Acceptance Testing(UAT).
• Tested various Web based applications written Java /HTML/.net and Client/Server applications
• Experienced in Creating and Modifying Mercury QTP scripts.
• Expertise in SQL, PL/SQL, Shell Scripts for Back-end Testing.
• Experienced in Web services testing using XML.
• Extensively interacted with developers, product & business analysts to gather requirements and create test cases and test scripts to meet the requirements.
• Excellent Communication skills, the ability to work as an individual and as well as a team player.
• Mentoring the team members on automation tools like QTP and Quality center, Silk Central
• Identified, documented all issues and defects.
• Possess excellent verbal and written communication skills. Works well with teams and independently.

TECHNICAL SKILLS

Languages: C, C++, COBOL, JAVA, ASP, SQL, and PL/ SQL

Web Technologies: Java, .Net, ASP, HTML, DHTML, JavaScript, VBScript, XML

Project Management: MS office, MS Project, Visio, Rational Test Manager

Web Services: SOAP-UI, Harness

Case Tools: Rational Rose, UML

Testing Tools: Win Runner, Rational Team Test, Test Director, Quality Center, Quick Test Professional, Silk Central, Load Runner, IBM Rational-Functional Tester, Rationa1-ClearQuest/Test Manager, Frame work,,Selenium

RDBMS: Oracle 11g/10g/9i, SQL Server 2000, MS-Access

Hardware: IBM Compatible PCs, Pentium PCs, Intel based machines

Reporting Tools: Test Director, PVCS tracker, Rational Clear Quest, ETL, Crystal Reports, Business Objects

Operating System: Windows 98/NT/2000/XP/Vista/7.0,RedHat Linux, AIX 5.3/6.x,Shellscripting

PROFESSIONAL EXPERIENCE

Confidential

BA/QA Consultant

Responsibilities:

• Worked on the Rel 1.0 of PASSPort web application on different modules Vendor Account Request, Vendor Account Creation through PASSPort and NYCId Creation, Vendor Questionnaire, Cautions, Responsibility Determination and Performance Evaluation.
• Hybrid-Agile Model is used for testing the PASSPort application
• Developed and Peer Reviewed test cases for all the Vendor Management modules.
• Executed Test cases and logged defects in Jira.
• Performed positive and negative testing scenarios, Regression Testing.
• Prepared Functional, SIT, UAT test cases.
• Created Test Data for the KPMG team for SIT, UAT Testing.
• Interacted with the KPMG testing team for defects closing.
• Performed Break testing, and Smoke, Adhoc testing on different modules of Vendor Management.
• Created Test Data for UAT Testing and SIT testing.
• Participated in the Agency UAT testing.
• Training on Procurement process by Ivalua.
• Attended DCAS, and DDC city agencies for shadow session to understand their process of procurement goods to the city to implement in the Passport application.
• Documented and gathered the requirements through shadow session to help Confidential in preparation for the release 2 of PASSPort.
• Attended Design session and gave the inputs from the other agencies to implement in the PASSPort.

Environment: Excel, Visio, Jira, SQL Server. Ivalua procurement(.net)

Confidential

QA Consultant

Responsibilities:

• Worked on the SSAT Portal web application for Students and Members schools
• Developed test cases and executed in Jira.
• Performed positive and negative testing scenarios.
• Prepared Functional, Integration and Regression Testing.
• Attended Scrum planning meetings and every day standup meetings.
• Tested traffic or clicks on the web application(Portal) using Google Analytics
• Performed cross browser testing using Internet Explorer, Firefox, Safari and Chrome.
• Performed testing on tablet, iPad and mobile devices using Browser Stack.
• Developed test data required for testing.
• Logged defects in Jira.
• Interacted with Product owners and developers to clarify on user stories and bugs.
• Performed backend testing using MS SQL Server 2014.

Environment: Microsoft Azure(Cloud) technology, Database -Microsoft SQL Server Management Studio 2012 Ver 11.0.6020, Microsoft Dynamics CRM, Swagger, API REST Web Services, Scrum, Google Analytics, Browser Stack, Java, Angular, Jira

Confidential

QA Consultant

Responsibilities:

• GHIN Beta Application Admin User Roles, services like Management and Course Ratings which have different modules Player Management, Score management, Course Ratings, Login and Dash Board, Admin and User management and Club Management
• Gathered requirements from business users.
• Developed GHIN test plans.
• Prepared functional and integration test cases.
• Prepared reverse sync (an update using the new UI that update new and legacy databases) test cases.
• Performed cross browser testing using: Internet Explorer, Firefox, Safari and Chrome.
• Executed test cases in preparation for release.
• Developed test data required for testing.
• Enhanced existing test automation scripts and created new scripts in Selenium.
• Logged defects into Visual Studio Online.
• Participated in triage calls with offshore teams to discuss for resolution of bugs.
• Performed backend testing using MS SQL Server 2014.

Environment: Microsoft Azure(Cloud) technology, Visual Studio Online 2015, Database -Microsoft SQL Server Management Studio 2014, MS SQL Server 2014, Selenium WebDriver, Eclipse, TestNG, Apache Maven,Java,.net

Confidential, Newark, NJ

Onsite Test Lead/Test Coordinator

Responsibilities:

• Worked as Onsite Test Lead for Browser Compatibility Testing of applications i.e. RMRS (Resource Mngt Reporting System) Employee Portal, Care Planner Web, Cognos (eReporting tool) UCSW (Customer Relationship Management).
• Analyzed Functional Requirements, System Design Specifications, and interacted with Business Analyst & developers.
• Translated business requirements to functional test cases.
• Evaluated compatibility of applications with current browsers on different platforms.
• Documented Browser recommendation report for key Applications.
• Peer Reviewed and updated test cases for Browser Compatibility Testing.
• Updated test cases for evaluating browser response times.
• Page response time is time taken to load objects on a browser page. These are calculated using developer tools on each browser and tools like httpwatch in IE.
• Browser testing on IE 9 IE 10, Chrome, Fire Fox
• Developed Test Plan, Compatibility Metrics, Compatibility Score Card.
• Provided Test Results Report or Summary Report.
• Peer review of test cases for Browser Compatibility and Browser Response Times
• Estimated the Testing effort.
• Managed planning and allocation of Test activities to team members.
• Prepared test data to test the application by the end user.
• Developed Requirement Traceability Matrix (Mapping of Requirements to Test cases)
• ALM is a methodology used in software development life cycle to ensure highest standards of software quality to ensure that it meets all the business and end user requirements.
• Used Dashboard, Management, Requirements, Testing and Defects components of ALM. worked on Requirement Traceability Metrics to show the Test coverage chart in ALM.
• Defined Test cases in the Test plan module of ALM.
• Created Test sets in the test Lab to execute the tests.
• ALM Dashboard module is used for reporting to managements and sign offs.
• Identified functionalities to be automated
• Interacted with developers and functional analysts for the bug fixes.
• Daily status reports to Testing team.

Environment: HP ALM 11.5, HP Quality Center 10.0, Browser IE, Chrome, Fire fox.

Confidential, Old Tappan NJ

Software Quality Assurance Lead

Responsibilities:

• As a SQA Lead for MOCC (Metrix to Oracle conversion) application, responsible for quality management of all aspects of application.
• Experienced in analyzing Business Requirements from the Use case documents, and User Interface Specifications. Translated business requirements to functional test cases.
• Conducted requirements gathering, analysis and design, risk analysis, programming/construction, unit testing and transition of applications into testing.
• Analyzed Functional Requirements, System Design Specifications, and interacted with Business Analyst & developers for changes in requirements if any.
• Prepared and loaded business requirements into Quality Center.
• Designed and developed Test Plan and Test Cases using functional requirements and Specification documents.
• Involved in different phases of Project Life Cycle.
• Developed Quality Management Plan
• Developed Requirement Traceability Matrix (Mapping of Requirements to Test cases)
• Managed & scheduled all Manual scripts from HP Quality Center using the Test Plan, Test Lab and Defects module
• ALM is a methodology used in software development life cycle to ensure highest standards of software quality to ensure that it meets all the business and end user requirements.
• Used Dashboard, Management, Requirements, Testing and Defects components of ALM. worked on Requirement Traceability Metrics to show the Test coverage chart in ALM.
• Defined Test cases in the Test plan module of ALM.
• Created Testsets in the test Lab to execute the tests.
• ALM Dashboard module is used for reporting to managements and sign offs.
• Developed and executed test cases for System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Prepared test data to test the application by the end user.
• Identified functionalities to be automated
• Created test scripts with Selenium IDE
• Managed planning and allocation of Test activities to team members.
• Experienced in Interface testing.
• Reviewed Reports & Updated Test Results to SQA Director
• Interacted with developers and functional analysts for the bug fixes.
• Interacted with End Users/Business Users for the testing reports.
• Prepared daily status reports to management
• Build and manage the overall test process according to Agile Methodology.
• Managed defects in Jira.

Environment: Oracle Financials R12 AR, AP, GL, RICE elements, Service Contracts, Invoice, Order Management, Reports, Corporate Data warehouse HP Quality Center 10.0, JIRA, QMetry, Selenium, Eclipse, Java, ALM 11.5.

Confidential, Bloomington, IL

QA Performance Tester

Responsibilities:

• Working on LIT (Loss Intake ) module of Automobile Insurance, Property/Casualty insurance web applications.
• Developed load test scripts for the Scalability testing.
• Worked on Claims Components (CCS) and Claims Service Portal (CSP) web applications.
• Updated the scripts for CCS and CSP to work against the new release.
• Developed Load Test scripts using the Load Runner Virtual User Generator Vu Gen and enhanced the scripts by including transactions, think time, Rendezvous, parameterize constant values and correlated dynamic values and used web functions.
• Performed Load Testing, Performance Testing, and Scalability testing.
• Experienced with database testing with SQL queries using tools such as Oracle SQL*Plus, SQL Developer and Toad.
• Created traces using SQL Server Profiler which helps to diagnose a problem with SQL statements.

Environment: Microsoft .net, C#, C, Unix, IIS server, Lotus Notes 8.5, Load Runner 11.0, Performance Center 11.0, SQL Server Database, ALM

Confidential, Old Tappan NJ

Software Quality Assurance Lead

Responsibilities:

• As a SQA Lead for AutoRek system responsible for quality management of the application.
• Interact with off shore UK Confidential and IBM India teams for QA and attend offshore daily status meetings.
• Set up of Quality Center structure, Tabs, Requirement, Release, Test Plan, Test Lab and Dash Board.
• Developed test cases for System Integration Testing (SIT) and User Acceptance Test (UAT).
• Created and executed test cases in HPQC.
• Test results reports reviewed & updated report analysis to SQA Director
• Created Requirement Traceability Matrix (Mapping of Requirements to Test cases)
• Interacted with developers and functional analysts for the bug fixes.
• Interacted with End Users/Business Users for the testing reports.
• Logged defects in Quality Center Tracking tool.
• Prepared daily status report.
• Developed Software Quality Assurance Validation Report.
• Trained Testers and Business users on HP QC Requirements, Test Plan, Test Lab, Defects and Dash Board Tabs.
• Developed Quality Management Plan and QA Review Report.
• Prepared post UAT process reports for project final sign-off

Environment: Oracle Financials AR, AP, GL. HP Quality Center 10.0, IBM Auto Rek, ALM

Confidential, PA

QA Analyst

Responsibilities:

• Worked on Safari Montage web based application using Agile Methodology.
• Performed Regression and Functional Testing for Safari Montage web based application.
• Prepared and Updated Regression, Browser compatibility Test cases.
• Created and uploaded test cases in Rally.
• Performed test execution for the 2 releases.
• Performed cross browser testing on IE, Chrome, Safari and Fire Fox.
• Performed Database testing using pgAdmin to check that the transactions are updated right tables.
• Interacted with developers and functional analysts for the bug fixes.
• Logged defects in Rally Defect Tracking tool.
• Prepared daily status report.
• Developed test cases for the cross browser testing
• Experience in cross browser testing

Environment: Developed PHP, Java, Postgres SQL 9.0 Database Free BSD (Unix Operating system)

Confidential, Princeton NJ

On shore Coordinator/Application Lead project

Responsibilities:

• Worked on 15 different applications such as Prometric (registration system) client server and web based applications
• Prometric is a registration system for GRE, TOEFL, Praxis and various exams. Registration can be performed via USR (Unified System Registration to register through email, fax, telephone by Customer Service Reps.), SWR walk-in registration) and IWR. (Internet Web Registration)
• Scan Application: For the Paper based exams, student details and answers gridded in the answer sheet are scanned. The scanned details are validated against the text file and the sheet.
• Genasys: Score Analysis
• RMS AP: Advance placement exams eSKM: Scoring application
• GRER Integration: Completed end to end testing from Registration to the Scoring of the exams.
• Scan, IMS, Genasys, IMS iBT, RMS AP, cRater, eSKM, IMS Tools, GRER integration as a Tester. In all applications creating Test Plan, develop Test Cases, and execution of test cases was performed.
• Involved in Design and Development of test plans based on high-level and detailed designs. Analyzed user/business requirements and functional specification documents.
• Created the test cases and test plans based on Requirement and specification for multiple releases.
• Performed Database testing using SQL Developer and Toad to check that the transactions are updated right tables.
• Prepared Work Plan using SMS (Service Management System)
• Analyzed and Prepared Level of Effort (LOE) required completing the release.
• Prepared and updated client with SLA reports of status of the application release on daily basis.
• Prepared SLA waivers not to impact overall SLA agreements.
• Created Scope Change Request to obtain approval from client for any scope change
• Interacted with developers for the bug fixes.
• Worked on GUI Testing, Smoke Testing, System Testing and Integration Testing
• Worked on web services testing using SOAP UI and Harness. validate request and response XML files and WSDL files.
• Involved in discussion with Business Analyst to clarify business requirements.
• Prepared EOT (End of Test) and LOC (Level of Confidence) reports at the end of the test executions.
• Attended Release Meetings and ORR (Operational Readiness Review) calls.
• Performed Functional, Integration, Regression, ad-hoc and smoke testing, Black Box testing and Web services testing.
• Assisted the team lead with daily project status reporting.
• Attended project meetings, release and QA status meetings. Participated in Business Meetings and Walkthroughs to finalize Testing Requirements.
• Used Silk Central for defect reporting, Test Execution and management of bug databases. Silk Central was used for Test Plan, Test Execution Defect tracking
• Interacted with Onsite and Offshore teams. Prepared SMS Work plan
• Developed test cases, Test plan, Created and Executed Builds
• Prepared EOT (End of Test reports), LOC (Level of Confidence) at the end of test executions.

Environment: Soap UI, Harness (VB) for web services testing, Toad, SQL Developer Backend testing, Silk central, web applications, Mainframe, Java, .net, ETL, Business Objects XML and XML File formats.

Confidential, NYC

Documentum Tester

Responsibilities:

• Worked as Quality Assurance Tester for Automated Procurement Tracking (APT) application developed in EMC Documentum
• Worked on Documentum Forms Testing, Package Testing(Functionality), Browser Testing, Security Testing and UAT packet Preparation.
• Functional Testing was performed using Quick Test Professional Automation Tool.
• Executed test scripts for forms manually.
• Used Quality Center for Test Execution, Test Planning, Reports and Defects Tracking
• Peer reviewed various test scripts
• Tested Attributes, Definitions of the Form. Tested Display Rules, Tool Tips, Max Characters, Calculations, Tabbing, Saving, Error Message Display, Error Message Understandability, Form ValidationRules, Clearing and Prepopulation.
• Performed Package Testing and Functional Testing for APT system.
• Browser Testing: Executed the workflow scenario on all six browser/OS combinations like Windows 2000 with Browser IE 6.0, 7.0/ Windows XP with Browser IE 6.0,7.0/ Windows Vista with Browser IE 6.0,7.0
• Security Testing: Performed Access control Testing for various Roles in the workflow of Documentum APT System
• Interacted with DOITT agency for testing with various browsers and different networks and Windows versions.

Confidential - NYC

PeopleSoft Quality Assurance Tester

Responsibilities:

• Involved in Manual and Automation testing of PeopleSoft HRMS/ELM
• Extensively tested state specific Business Requirements to suite state specific requirements.
• Worked on PeopleSoft HRMS Employee Self Service, Payroll, MSS (Manager Self Service e-Performance and e-Benefits modules.
• Developed test plans, test scripts and execute test scripts.
• Participated in Business Meetings and Walkthroughs to finalize Testing Requirements.
• Peer reviewed various test scripts
• Worked on System Testing, Integration Testing, Smoke Testing, Regression testing, Functional and ad-hoc testing.
• Designed new test cases in Quality Center.
• Mentored new team members in modifying base test cases to state-specific test cases.
• Executed Manual Test Cases to test the basic functionality of PeopleSoft application.
• Performed through Manual Testing of the entire application and logged defects in the Rational Clear Quest.
• Extensively used Rational Functional Tester for Functional and regression testing.
• Participated in walkthroughs and defect review meetings.
• Analyzed automation test results and logged defects in Rational Clear Quest
• Tested Payroll Interface scripts using PeopleSoft Integration Broker.
• Experienced in testing under framework.
• Created Rational Suite Installation Setup Guide.
• Developed workflow (State) diagrams using MSVISIO for Rational Pre-Production Defect and Request Management Forms.
• Tested PeopleSoft UPK training modules developed for internal training in PeopleSoft
• Tested Customizations to Rational Defect form, Pre-Production Defect form (PPD) and Request Management (RM)
• Developed User Guide for Pre Production Defect forms.
• Worked as a Manual Tester for PPD and RM
• Executed Regression Test scripts to test PPD and RM form
• Participated in meetings with developers after every release to discuss the changes made.
• Communicated with developers regarding defect resolution and walked them through the functionality as they made changes to fix complex defects.
• Retested the fixed defects both manually and by executing the scripts and tracked the progress in Quality Center.
• Performed Backend testing using SQL Queries.
• Developed User Guide to change the passwords using Rational Administrator.

Environment: People Soft HCM 9.0, People Tools, People Soft HRMS Employee Self Service, Payroll, MSS (Manager Self Service e-Performance and e-Benefits modules.

Confidential, Parkland, FL

Automation Tester

Responsibilities:

• Created test plans, executed test scripts for General Ledger module
• Performed functional testing using QTP automation tool. Documented issues and defects in the Test Director, data driven testing using Win Runner.
• General Ledger Module:
• Manually tested and verified setup of chart of accounts, currency, accounting periods.
• Tested creation of batches of journal entries, posting of joumal entries,
• Verified transaction data posting to accounting flex fields segments for company, cost centers, and accounts.
• Verified through SQL that transaction data is posted to correct GL Tables (GL JE Header, GL JE Lines, General Ledger Journal Entry Batches (GLJE) and GLJE Batch Controls) etc.
• Purchase Order Module: Tested creating purchase orders
• Accounts Receivable Module:
• Creation of customers, classification, choosing price list from Order Management, contacts, contacts roles, bank information, payment methods, Lockbox setup, reconciliation, creation of transactions and receipts
• Inventory, Cash management and Collections
• Order Management Module: Setup Price List for Customers.
• Defaulting Rules, Shipping Process, Order to cash cycle, work flow customization, package slip, pick slip customization.
• Involved in Testing of various navigation pages of the web site like, Home Page, Category, Contact.
• Product, Login, Payment and Order Confirm Pages for UI and Functionality.
• Planning and coordinating the resolution of defects to ensure defect assignments are resolved in a timely manner.
• Accounts Payable Module:
• Creating vendors, invoices, payment methods to vendors by EFTs & checks
• Preparation of Scheduling and Effort estimation for Automation
• Developed Load Test scripts using the Load Runner Virtual User Generator Vu Gen and enhanced the scripts by including transactions, think time, Rendezvous, parameterize constant values and correlated dynamic values.
• Performed Stress, Endurance, volume testing soak testing, stress, capacity tests and failover tests.
• Experienced with database testing with SQL queries using tools such as Oracle SQL*Plus, SQL Developer and Toad.
• Involved in Performance testing using LoadRunner (measure performance and analysis graphs).
• Analyzed the LoadRunner report and prepared performance reports.

Confidential, South Plainfield NJ

Sr. Accountant

Responsibilities:

• Worked on generating invoices, applying invoices towards receipts, Paying Bills, generating accounts payable checks, coordinating timesheets for payroll.
• Filed Quarterly and annual payroll with-holding, Un-employment taxes
• Generated payroll checks, bank reconciliations, generating reports in Quick Books and other accounting systems.
• Managed consultant activities, interacted with clients for accounts receivables, and exported reports from quick books to MS Word.
• Coordinated timesheets with consultants for generating payroll and managed timely delivery of paychecks.
• Created PowerPoint Presentations for the Projects.
• Involved in developing test data, executing test scripts and analyzing results for Validity and clarity.
• EasyAcct: Worked on creating (GL accounts, Financial Statements, Bank Reconciliation statements, generating Transaction Reports, Financial statements, cumulative general ledger, Accounts receivables, Accounts payables, and payroll calculations.
• Experienced in PDS System, CFS System and Pensoft Accounting Software