SUMMARY

• Highly skilled Scrum Master and Agile practitioner lead leveraging Scrum, Kanban, and Scaled Agile (SAFe 6) with over 12 years of experience leading cross - functional teams in the successful delivery of complex projects using Agile, Waterfall and Hybrid models.
• Proficient in coaching and steering teams and stakeholders on Agile principles and values. Mentoring the teams on the adoption of agile methodologies with Scrum, KANBAN, Scrumban and SAFe framework.
• My success so far as a Senior Scrum Master has been greatly facilitated by my excellent communication skills, analytical thinking, innovative problem-solving, informed decision-making, task prioritization and workflow optimization thus ensuring maximum value delivery.
• Ensured Program Increment's design and delivery are always aligned with the business outcomes. Facilitated PI Readiness and ART Sync through coaching and supporting the development of Roadmaps, Features, and Releases.
• Possesses advanced skills in managing all Agile/Sprint ceremonies, facilitating daily standups, and planning, documenting, and reporting of all sprints and related metrics. Proficient in TFS/Azure DevOps and experienced in acting as a liaison between clients and the technical team.
• Engaged in continuous improvement by Inspect and Adapt (IA) workshops, supporting in maintaining cadence in the ART.
• Received appreciation from senior management for organizations PI Planning according to organization’s requirements and currently it is being used as a model across organization to conduct PI planning.
• Exhibit excellence in managing the various Scrum process & Ceremonies, strong knowledge of Scrum theory, values, and best practices, removing impediments of cross-functional teams, and helping them achieve higher levels of Scrum maturity in the Agile framework, Conflict Resolution and Stakeholder Management and productivity using Velocity and Burndown charts.
• Enable strategic priorities by mobilizing and supporting Transformation Initiatives and driving the culture and behaviors needed to succeed with a client-centric approach.
• Proficient in superb stakeholder relationship management & strong negotiation capabilities, to deliver superior experience, through live, dynamic presentation skills.
• My humble approach to leading the team has also contributed to my ability to create an enabling environment that fosters collaboration and trust for consistent achievement of sprint goal while implementing and adhering to scrum practices and values.

TECHNICAL SKILLS

Modeling Tools: MS Visio, MS Project, Balsamiq, UML

Requirements Management Tools: JIRA, JQL, Confluence, Kendis, ADO

Cloud Expertise: AWS, GCP, Azure

Methodology: Waterfall, Agile & Hybrid

PROFESSIONAL EXPERIENCE

Senior Scrum Master

Confidential

Responsibilities:

• Working as a Senior Scrum Master to facilitate increasing organization maturity and effectiveness in the application of Scrum across the organization, removed team impediments that prevented team capability and cohesion.
• Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
• Assessed team metrics and worked to drive improvements and innovate new approaches.
• Influence a wide range of stakeholders (business, compliance, Legal, IT, etc.) to remove barriers and maximize team output, by helping them understand and enact scrum and emergent product development, welcoming change that enhances productivity.
• Coached the team to adopt and understand the agile mindset while focusing on developing a more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution.
• Support and educate stakeholders on agile principles and practices to preserve the team from external pressures and ensure team maintains focus on quality & continuous delivery and facilitate open communication, decision-making, and conflict resolution.
• Develop strong partnership with the Product Owner to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently while handling dependencies between teams, IT, and 3rd party vendors.
• Assisted the Product Owner in refining the Product Backlog & working closely with the rest of the Product team to ensure a high-quality product while adhering to Agile Scrum methodology and principles, delivering business value early and often.
• Involved in the Improvisation of the flow of value through value streams by analyzing and improving the delivery of Iteration by DevOps and Release on Demand in the Continuous Delivery Pipeline.
• Ensuring that during PI planning the right amount of due diligence is done to achieve the objectives of Team Breakout sessions, all risks. have been addressed. Risk should be Resolved, Owned, Accepted or Mitigated (ROAMed)
• Influence a wide range of stakeholders (business, compliance, Legal, IT, etc.) to remove barriers and maximize team output.
• Facilitated workshop to elicit requirements from stakeholders, captured and supported story creation, story breakdowns, captured estimates, tracked progress.
• Facilitated Sprint reviews to capture feedback and to assess against the sprint goal determined during the Sprint planning.
• Facilitated Sprint retrospectives to note areas for improvement and action items for future sprints and help team's search for better ways for the scrum process to work for it.
• Develop plans and manage dependencies between Scrum teams and lines of business enabling clearing of obstacles and protecting the team from outside interruptions and distractions.

Senior Scrum Master

Confidential

Responsibilities:

• Facilitated Sprint Planning Meetings with the Product Owner, Development Team, and SMEs, to prepare the Sprint backlog by estimating the efforts required through story points.
• Supported Business Acceptance Testing processes to ensure that product requirements are fully satisfied; ensured issues are identified, tracked, reported and resolved within the defined timeframe.
• Assisted the Product Owner to prioritize the backlog, create Epics, User Stories and Acceptance criteria in line with business priorities and created Definition of Done
• Played a key role in the implementation of SCRUM methodologies and values across the business to drive effective and meaningful transformation.
• Collaborated with Development Teams and Product Owners to identify best practices and communicated key updates to stakeholders and balanced their demands as necessary.
• Navigated the team through the uncertainty, risk, and complexity and communicated the risks to required stakeholders.
• Removed Impediments so that all the user stories could be completed before the deadlines and acting as a change agent while observing the team evolve their agile practices.
• Identified and acted on areas of opportunities which helped team to optimize, self-organize and improve through continuous learning of Agile Framework
• Coached, Mentored and Educated individuals and teams about agile methodologies, and best practices.
• Was involved in the entire PMLC from Pre-Project Work, where I created a Business Case to various other project management documents based on the requirements to assist Project Manager and Sponsor including Identification of stakeholders.
• Analyzed & documented existing business processes, including system's functionality, data, and infrastructure, and how the system communicates with other systems.
• Created flow charts, As-Is process maps, identified bottlenecks in the current processes, looked for opportunities to make process more efficient and conducted brainstorming sessions with stakeholders to optimize processes.

Scrum Master

Confidential

Responsibilities:

• Elicited requirements by conducting interviews and workshop sessions from the end users and documented current/future state workflows, business requirement specifications, business analysis.
• Created flow charts, As-Is process maps, identified bottlenecks in the current processes, looked for opportunities to make process more efficient and conducted brainstorming sessions with stakeholders to optimize processes.
• Facilitated Backlog Refinement sessions and sizing the user stories using INVEST criteria and creating tasks/sub-tasks in JIRA as proposed by developers’ team to ensure Sprint success.
• Facilitated prioritization workshop using Moscow technique and decomposed user requirements into functional requirements.
• Facilitated all scrum ceremonies: Sprint planning, daily scrums, backlog refinement, sprint review and Retrospective.
• Facilitated and tracked the entire project through JIRA using JIRA Scrum Board, Product Roadmap, JIRA Agile Poker, timesheets and capacity planning through Tempo Timesheets and Confluence for all documentation management needs.
• Regularly generated and reported the key metrices: Burn down chart, velocity chart and commitment reliability chart.
• Assisted the product owner with creating Epics and user stories, prioritize the backlog, finalize acceptance criteria, definition of ready and definition of done.
• Ensured that all retrospective action items are well documented and made part of the product backlog for the Created artifacts like business requirements documents (BRDs), Functional Requirement Documents (FRDs), & SRSs.
• Performed As-Is and To-Be mapping of business process and Fit-Gap Analysis.
• Involved in uploading and correction of all kinds of master data of the application by using automated tools as well as other tools like Excel, Macro, etc.
• Documented the results of the capability assessment in reports and presentations for different Information Capabilities.

Project Coordinator

Confidential

Responsibilities:

• Assisted Project Manager in creation of various documents like Project documents, plans and reports.
• Collaborated with various departments to keep everyone informed and on board for any changes made to the Project documents.
• Monitored the project progress and handled any issues that came up as possible blockers.
• Used tools and reports to monitor resource requirements, plans and expenditures.
• Verified that all requirements are gathered and approved by all stakeholders.
• Ensured standards and requirements are met through conducting quality assurance tests.