Scrum Master Resume

SUMMARY

4+ years of work experience as Scrum Master working across multiple industries (Financial Services, Healthcare, Technology and Non - profits) and in varying organizational sizes (start-ups to multinationals).
Technology used: Atlassian Confluence, JIRA for ticketing and dependency management

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

As a Scrum Master for a website development project for a healthcare start-up selling customized health insurance plans for individuals and SMB’s online:
Evangelized the training and adoption of Confidential Agile studio within the organization.
Trained the Product Owner in INVEST methodology for writing user stories.
Facilitated and guided Product backlog grooming sessions
Set-up and served multiple cross-functional development teams. Facilitated sprint planning meetings, daily stand-ups, sprint reviews, retrospectives etc.
Tracked team velocity; created sprint burndown charts to monitor progress and report status to Project leadership.
Removed impediments and blockers identified during daily stand-ups.
For a premier Salesforce (SFDC) implementation partner:
Trained the Product Owner and Development team in Confidential Agile studio
Managed transition from JIRA Kanban methodology to a Scrum-based approach with Confidential .
Manage the development and refinement of Confidential Agile studio product through:
Data-driven competitor analysis of Rally and Atlassian products (JIRA, Confluence) to support executive decision-making for product feature development, pricing revisions and social-media strategy.
Manage end-user testing, defect logging and triaging process for Confidential Agile studio as well as for the website (UI and associated integrations) and mobile-app.

Confidential

Scrum Master

Responsibilities:

Senior Scrum Master managing interdependencies across multiple cross-functional teams for Atlas ERP platform upgrade affecting US region.
Transitioned a cross-functional team implementing Waterfall to Scrum by developing revised processes to introduce and implement Scrum, and coaching the team in Scrum techniques.
Guided the Product Owner in agile user story methodology, drafting acceptance criteria and product backlog maintenance in JIRA.
Structured the release plan into 1-month sprints.
Facilitated sprint ceremonies including daily stand-ups, sprint planning meetings, sprint reviews and retrospectives.
Introduced Test Driven Development (TDD) approach to accelerate team velocity and increase ‘DONE’ user stories in a sprint; based on sprint retrospective suggestions.
Monitored sprint progress via burndown charts for status reporting.
Liaised with independent Release Management organization to remove impediments in monthly UAT release cycles.
As the Business Analyst for the UNFPA website development project; liaised with executive stakeholders for eliciting business requirements; coordinated with development team for requirements clarification, development and implementation. Authored and reviewed Functional QA test cases.