Siebel Module Lead Resume

SUMMARY

Over 6 years of experience in Siebel Development and Maintenance Support of Siebel Applications
Having around one year of onsite experience at client location Doha Qatar and Dubai.
Working experience on Open UI
Well Versed with Siebel Open UI Architecture - both Presentation Model and Physical Renderer Layer
Co-Developed Siebel Open UI reusable Plug-ins using AJAX and Jquery
Expertise in Siebel Open UI, Siebel Configuration, Java Script, HTML, CSS, eScript, EAI, Workflows, CTI, EIM, Campaign Management and Siebel TBUI.
Having good experience on Siebel Financial Services
Having good experience on Health Care Quoting Modules
Have extensive experience in full life cycle for major Siebel implementations involving Requirements Understanding, Analysis, Estimations, Solution, High level and Low level Designs, Implementation, Testing and Maintenance.
Worked on Siebel EAI includes creation of IO, Datamap, Inbound and Outbound Web Services and JMS configuration.
Hands on Experience on EIM Data Loads
Working experience in Products setup for Health Care
Equally at ease working within a team and independently
Good Interpersonal, Communication skills and Leadership abilities
Having Working experience on CTI
Independent, Creative and resourceful.
Extensive expérience in Siebel versions 7.7, 8.0.0.3 Implémentation.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Siebel Module Lead

Responsibilities:

Played a role of a Module Lead, responsibilities include conducting Team meetings, understanding the problems and suggesting solutions, tracking issues to closure.
Created custom theme so that Siebel application looks like their corporate profile (making look and feel matching to their website)
Fixed OpenUI related problems/product defects like salutation applet, SI Calendar, links in form applet etc.
Used Open UI functionality to configure dashboards
Siebel CRM Integration/configuration specialist responsible for Operations Support of Siebel EIM/EAI components, and application administration.
Provided solutions and implemented complex and functional logics for entities in the application using workflows, Taskflows, e-scripting and other configuration techniques.
Owned critical modules in the application like “Broker Administration”, “Member Termination/Reinstate’ etc.
Build end to end integration between Siebel and Macess.
Developed EAI daily interfaces for entities like Order, Account, Contact and Addresses.
Created Interface to extract the file from Alfresco
Configured the attachments by using the IO Objects with help of .Net Code
Designed a custom Open UI theme which gave complete new look for the conventional financial vertical
Involved in developing custom PR file to display Broker entity
Involved in technical design documentation
Hands on with Quoting Modules
Modifying the Custom Business Services

Confidential

Quoting Module Lead

Responsibilities:

Configuration of Siebel Siebel financial Application to support the client s business requirements using Siebel Tools 8.1
Worked on EAI requirements which required Enhancement depending upon Business requirement.
Configured Links and Pick lists as a part of customization.
Creating Task Flows
Modifying the Custom Business Services
Involved in Unit testing.

Confidential

Team Member

Responsibilities:

Involved in technical design documentation.
Designed and implemented an EAI framework for integration using workflow policies and workflow processes and business services.
Working on SR Modules.
Worked on Schedules.
Configured Links and Pick lists as a part of customization.
Creating Task Flows.
Worked on Custom Business Services.
Involved in Unit testing.

Confidential

Team Member

Responsibilities:

Configuring New Event Handlers and Event Response and Event Logs for the CTI Requirements
Developed and implemented the CTI definition and Business Service script needed for the SIEBEL and Apropos integration usingSiebelTools.
Involved in technical design documentation.
Creating Task Flows.
Involved in Unit testing.

Confidential

Team Member

Responsibilities:

Account Management
Managed Campaign Load, Target Load, Offer Creation, Campaign Launch and Wave launch
SMS Campaign and Email Campaign