SUMMARY

• Around 7 years of industry experience working as a Kronos Analyst performing roles from solution feasibility analysis, customer discussion and requirement gathering, resource and time estimation.
• Extensive experience in providing business support, analysis and direction for PeopleSoft Payroll and Benefits modules and for Kronos Timekeeping, FMLA and Absence Management for this regional government agency.
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Utilize inbound interface using Workforce Integration Manager to load demographic data into Kronos.
• Extensive experience in working closely with End - Users, Business Users, End-Clients for gathering User and Business Requirements and authoring business processes and documents with project teams.
• Accomplished User Acceptance Testing (UAT) and Quality Assurance (QA) professional in senior roles implementing best-practice process and procedures for effective UAT/QA.
• Extensive experience in Accruals, HR, Payroll, Paycode, Payrolls and Pay Roles.
• Highly knowledgeable in Kronos support, labor management, business analysis, documentation, software configuration, scenario testing and deployment as well as implementing, upgrading, and maintaining Kronos in versions 5.0-6.2.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.
• Familiar with WFM solutions concepts such as Payroll, Benefits, Time & Attendance, Entitlements, Accruals and Employee Scheduling.
• Set-up of new user access in Kronos Timekeeping system as well as provide payroll analysis of trend-based data.
• Verify attendance, hours worked and pay adjustments to payroll data from time sheets and other records.
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Analysis, Design, Requirement gathering, Configure, apply bundles/patches, Tax updates, test (unit, Integration, UAT), and support PeopleSoft HCM application modules HR, T&L, Ben Admin and Payroll.
• Configure, maintain and troubleshoot labor scheduling and pay rules functionality in Timekeeper.
• Expert in coordinating work plan between project manager and the client with Microsoft Project.
• Demonstrated an exceptional ability to adapt to new developments in the world of technology and working environment.
• Extensive experience of HRIS Systems like ADP, Kronos, PeopleSoft, Oracle, SAP, Workday.
• Experience with SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
• Hands on Experience in researching, writting, and editting test procedures used for upgradation which involve modules that include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Hands-on experience on various Kronos modules like Workforce Timekeeper, Advanced Scheduler, forecasting, Attendance and Kronos Workforce central upgrade.
• Manage the UAT testing portion of the project plan, document results of testing by logging defects and working with the team to resolve the issues found during testing, review user stories, backlog items, and provide usability input, prepare test scripts and testing plans.
• Experience with ALM (Application Lifestyle Management) tool to create test cases, run test scripts, make test data requests and log testing defects.
• Performed Exploratory, GUI testing, Functionality Testing, Integration testing, Regression Testing, UAT.
• Ability to prioritize and schedule multiple tasks on a day-to-day basis.
• Expertise in defining and documenting Business process flows and "As-Is" & "To-Be" processes and data collection from multiple sources, interpretation, presentation, and management of reporting and decision making.
• Possess excellent written and verbal communication skills, demonstrated initiative, strong work ethic, and a desire to succeed. Strong working knowledge of SQL.

PROFESSIONAL EXPERIENCE

Confidential - Irving, TX

Sr. Kronos Consultant

Responsibilities:

• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500 Biometric & InTouch 9000 clocks.
• Evaluated requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Gathered requirements from concerned stake holders as well as analyzed the As-Is scenario and developed To-Be state of the application.
• Involved in configuration and testing of Paycodes, Paycode Profiles, Payrules, Workrules, Combination Rules, Paycode Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfinds, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles.
• Deployed different versions of interfaces through the Workforce Integration Manager (WIM) Tool.
• Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Help with the implementation of the Payroll and HR policies around the document management process.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
• Installed Kronos Custom packages on all environments including production.
• Created mapped folders and update lookup tables as required.
• Implementing strategies on Kronos Clock Inventory Policies & Procedures and providing strategic insights based on the reports generated.
• Involved from analyzing, business requirement gathering, planning, and deploying solutions in support of corporate strategies and business initiatives.
• Analyzed and documented functional and technical requirements for current projects on ITSM, Application Monitoring Tools, CMDB, Data Masking etc.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, Accruals, reports and job transfer rates. Identified change management issues and pay inconsistencies.
• Conducted GAP analysis and suggested development work in SAP to overcome gaps.
• Reviewed change requests and functional impact on Kronos systems as well as evaluated and maintained training, process and end user documentation.
• Creating and collecting BRD'sStrong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.
• Responsible for maintenance of the Knowledge Library, a knowledge base providing scripts for the HR call center.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Heathcare and Optimized Scheduler, Workforce Central Timekeeper.
• Qualified software build pre-releases by testing builds, using Kronos application on customer hosted database (Oracle and or Sql) for customer compliance and release to customer.
• Responsible for supporting day to day production Kronos environment, including but not limited to documenting all Kronos reported production issues, trouble-shooting Kronos configuration making required adjustments, testing code changes and making best practice recommendations.
• Implemented Kronos applications on various mobile platforms; worked with Work Force Device Manager (WDM).
• Participate in technical discussions and business presentations on weekly basis.
• Evaluated security and access settings in various levels; re-organized access settings on need basis.
• Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.

Confidential - Salt Lake City, UT

Kronos Business Consultant

Responsibilities:

• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.0 and 7.0 environments.
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos version 6.1/6.2 and transfer data to Payroll SAP and ADP.
• Created Requirements Traceability Matrix (RTM) to ensure that requirements were being properly met as the development work progressed.
• Configuration and implementation of Kronos Workforce Payroll 6.2, Benefits, Human Resources, and Workforce Central for two hospitals
• Involved as Liasion between the business and the internal Kronos technical team.
• Provided recommendations to the business and pushed Kronos team for alternatives that would work better for the business.
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates. Identified change management issues and pay inconsistencies.
• Implemented Kronos Workforce HR/Benefits/Payroll from ADP.
• Involved in providing Tier II support for all end users for Timekeeping, Leave Module, and Advanced Scheduler as well as leave module Created or updated documentation of Human Resources policies and Kronos user instructions and company procedures, including workflows of current and future processes.
• Created new punch export (out of eTime), punch import (into WFC7) and people import (from PeopleSoft) interfaces.
• Worked extensively in PeopleSoft HRMS modules like (Core HR fundamentals, Workforce Administration, Base Benefits, Benefit Administration)as well as assisted clients in fully integrating the PeopleSoft system into their current business environments and provide input on best practices.
• Worked in Citrix Access Gateway, VPN, Salesforce, Diamond, Amisys, DBPMS reporting system, Knowledge Base Library, Excel, and Outlook.
• Managed projects from creating project timelines to organizing kick-off meetings and all the way through to go live and hypercare. Responsibilities included identifying the key stakeholders, writing the business justification for project approval, conducting weekly status meetings, coordinate testing efforts and maintain issue logs while identifying change management issues.
• Installed Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers as well as setup and In-depth testing of general ledger interface to payroll.
• Created training materials and conducted end-user training for supervisors and payroll personnel.
• Involved in configuration and testing the payroll database in the parallel instance on client site as well as setting up queries for comparison from new system to old system and also configured of shift differentials, accruals, benefit plan setup.
• Involved in analysis of current pay translation of current rules to configuration requirements.
• Involved in production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Configured all required hyperfind queries, shift and pattern templates, updated Holiday table and Function Access Profiles
• Created training material, quick reference guides and conducted training on all phases of the application as well as maintained payroll and related records regarding the accumulation and use of vacations, holidays, sick days, ASSLA and miscellaneous leaves of absence.
• Involved in production support of Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Performed extensive functional unit testing as well as coordinated end user or user acceptance testing as necessary for documentation procedures.
• Utilized CMS website, Medicare DDE FISS system, QicLink, Xcelys, DMC, Claims Check, and Inpatient PPS PC Pricer
• Involved in creation of new pay codes, maintained wage profiles, adjustment rules, monitored and updated the demographic file when necessary. Maintained holiday calendars, and updated Kronos access (function access profiles).

Confidential -Atlanta, GA

Kronos Business Analyst

Responsibilities:

• Developed configuration items in Time and Attendance like Labor Level entries, pay rules, Display Profiles, Access profiles, Accruals, Comments, Employee group and LL transfer sets when a new plant is launched.
• Implemented Kronos Workforce Central Suite including Human Resources, Payroll and WTK from ADP, Ceridian, Lawson and various applications as well as in setup and In-depth testing of general ledger interface to payroll.
• Provided business support, analysis and direction for PeopleSoft Payroll and Benefits modules and for Kronos Timekeeping, FMLA and Absence Management for this regional government agency.
• Responsible for Identifying required Paycode Profiles, Workrule Profiles and Labor Level Sets.
• Involved in configuration and testing the payroll database in the parallel instance on client site.
• Created training materials for various hospitals and conducted end-user training throughout.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Possessed excellent written and verbal communication skills, demonstrated initiative, strong work ethic, and a desire to succeed and strong working knowledge of SQL.
• Configured Work Rules, Pay rules, Employment Terms, Work Forms, FAPS, DAPS, GDAPs and other building blocks for Kronos Timekeeping and Activities modules.
• Served as primary HRMS analyst for PeopleSoft CRM security and CRM system configuration.
• Configured shift differentials, accruals and holiday schedule for union employees.
• Analysed of current pay rules, translation of current rules to configuration requirement.
• Projected planning and assigning resources for various stages like development / testing.
• Performed UAT/Quality Assurance (QA) testing and documentation of configuration.
• Involved in documentation of configuration using inhouse application/interface for migrating to Production.
• Collaborated with Quality Control (QC) during site configuration orientation, training and post production.
• Responsible for deliverables to customers in all states from requirement to post production support.
• Created and scheduled Sessions based on demand, run on time and run only once using Informatics Server Manager.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Involved in extensive testing in the SAP system of time related issues such as time evaluation, shift differential, holidays, overtime rules and quota generation (Paid Time Off).
• Designed and developed the logical and physical data models to support the Data Marts and the Data Warehouse.
• Created DTS Packages for migration of data between MS SQL Server database and other databases like MS Access, MS Excel and Flat Files.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Used the Data Stage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis.
• Reviewed test results and coordinated with testing and development team to correct the issues.
• Developed timelines for project delivery, and managed projects/resources.
• Automated and scheduled events in order to reduce manual efforts.
• Designed custom reports using stored procedures and interfaces as add-ons to the existing Kronos reports.
• Analyzed the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases.
• Created DTS Packages for migration of data between MS SQL Server database and other databases like MS Access, MS Excel and Flat Files.