SUMMARY

• Around 6 Years in Enterprise Software Applications Development using Salesforce Cloud Technologies, and programming languages PHP, Java, Java Script, HTML, CSS.
• Hands on experience in salesforce lightning, building and customizing lightning components and applications.
• Hands on expertize in Force.com platform, building and customizing applications using Apex and Visualforce.
• Sound knowledge in customizing Sales and Service cloud applications and building custom applications to suit complex business requirements.
• Good knowledge on Web Service integrations using REST and SOAP API.
• Expertize in implementing Salesforce Security Model using Profiles, Permission Sets, OWD, Roles and Sharing Rules.
• Experience in implementing declarative Salesforce platform features using Object model, Relationships, Record Types, Page Layouts, Validation Rules and Workflows etc.
• Experience in developing web/ecommerce applications using PHP, Java, Java Script, HTML, CSS and good understanding on MVC architecture.
• High energy and result oriented professional with business intelligence, Health care, finance and supply chain management expertise.
• Having pure customer based approach utilizing ‘in - depth’ customer interaction and requirement gathering.
• Interacted with the Business Analysts, Identified the needs and requirements of the system, and designed a reporting solution to fit the needs.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Excellent interpersonal skills to achieve senior management and end-user buy-in with succinct presentation and clear communication.
• Experienced in Administration setup like manage Users, Security Controls and Data Management.
• Good familiarity with Service Cloud and Salesforce Communities.

TECHNICAL SKILLS

SalesForce: Sales Cloud, Service Cloud, Apex, Visual Force and Apex Data Loader.

RDBMS: Oracle, MS SQL Server, DB2. (Throughout my experience)

EAI: SOAP and REST API Web Services.

Business/Industries: AirLines, Telecommunications, Manufacturing, Data Center Management, Hardware support/inventory, Software Services, Health Care, Finance.

SDLC Methodologies: waterfall, Iterative, Agile Scrum

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Salesforce Developer/ Administrator

Technologies: Salesforce CRM, Salesforce Lightning, Apex, Visual Force, Java Script, CSS

Responsibilities:

• Involved as Developer and throughout life cycle of the projects. Implemented triggers, Visual Force pages and Components.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and PROS CPQ.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Retrieved data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Designed multiple custom lightning components.
• Managed Different SFDCSandboxenvironmentsfor Dev/UAT environments.
• Worked extensively withlightningprocess builder flows, Connect API, Chatter and quick Action
• Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.
• Implemented Web services using SOAP and REST API for integrations with internal systems as well with external third-party vendors.

Confidential, Atlanta, GA

Salesforce Developer/ Administrator

Technologies: Salesforce CRM, Apex, Visual Force, Java Script, CSS

Responsibilities:

• Involved as Developer and throughout life cycle of the projects. Implemented triggers, Visual Force pages and Components.
• Actively participated in Technical team discussions between teams, Analysts, developers and QA Team.
• Designed and deployed the Custom objects, Formulas, Page layouts, VF pages, Components, Profiles, Custom Settings, Workflow rules and Labels to suit to the needs of the application.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Designed Complex visual force pages using Apex Controllers (Standard, Custom Controllers and Extensions).
• Developed complex Triggers for standard and custom objects.
• Implementing test class for each functionality.
• Hands on experience on Sales forceLightningfor Customizing Reports and Dashboards for business use.
• Managed Different SFDCSandboxenvironmentsfor Dev/Test/UAT environments.
• Worked extensively withlightningprocess builder flows, Connect API, Chatter and quick Action
• Managed Deployment management/Release Management.
• Involved in working with team to upgrade handoffs in production.
• Experience with build Automation and Deployment tools (TFS, Subversion (SVN),Jenkins, MSBuild, etc.)
• Extensively used Github,Jenkinsfor code migration from personal sandbox to Dev.

Confidential

Salesforce Developer

Technologies: Salesforce CRM, Apex, Visual Force, Java Script, CSS

Responsibilities:

• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Designed and built cloud service models including infrastructure as a service, Platform as a service, Software as a service.
• Implemented apex scheduler to invoke apex classes at regular intervals.
• Have deployed code from sandboxes to production environment by usingANTmigration tool
• Authored Dynamic apex to access Subjects and field describe information execute dynamic SOQL, SOSL and DML queries.
• Authored methods that can be called from Visual force pages to Controller Extensions.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Visual force pages that could be rendered as PDF's, build dashboard components and define email templates.
• Implemented Bulk API based on REST principles to load and delete large sets of data.
• Implemented call center onSalesforcewith CTI integration and Data Integration with ETL.
• Worked closed with the Interaction designer and implemented complex visual force pages involving several static resources, CSS files, JavaScript and JQuery.
• Used pick lists, dependent pick lists and implemented search functionality in picks lists and auto refresh and auto search on selecting pick list.
• Designed and modified Approval process and created Approval steps, which used email alerts and field updates.
• Actively participated in Technical team discussions between teams, Analysts, developers and QA Team.
• Involved in working with team to upgrade handoffs in production.

Confidential, Kansas City, Missouri

Salesforce Developer

Technologies: Salesforce CRM, Apex, Visual Force, Java Script, CSS

Responsibilities:

• Implemented Sales and Service Cloud.
• Actively participated in Technical team discussions between Business teams, Analysts, developers and QA Team.
• Designed and deployed the Custom objects, Formulas, Page layouts, VF pages, Components, Profiles, Custom Settings and Labels to suit to the needs of the application.
• Designed and developed Batch Classes to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Designed Complex visual force pages using Apex Controllers (Standard, Custom Controllers and Extensions).
• Developed Triggers for standard and custom objects.
• Managed Different SFDCSandboxenvironmentsfor Dev/Test/UAT and Training.
• Managed Deployment management/Release Management.
• Assigned and worked with team members to resolve any issues they have in completing the tasks and providing support.
• Involved in working with Admins in business office to upgrade handoffs in production.
• Prompt identification, escalation and resolution of issues.

Confidential, NY

Salesforce Developer

Technologies: Salesforce CRM, Apex, Visual Force, SOAP and REST API, Java Script, CSS

Responsibilities:

• Involved as Developer and throughout life cycle of the projects. Implemented 2 custom applications on Force.com Platform.
• Implemented Sales and Service Cloud.
• Actively participated in Technical team discussions between Business teams, Analysts, developers and QA Team.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas
• Validation rules on the objects, Page layouts, Custom tabs, Components, Roles
• Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Developed inbound email services for processing inbound emails
• Designed and developed Batch Classes to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Developed Scheduler Classes for nightly batch processes.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Designed Complex visual force pages using Apex Controllers (Standard, Custom Controllers and Extensions).
• Developed Triggers for standard and custom objects.
• Implemented Web services using SOAP and REST API for integrations with internal systems as well with external third party vendors.
• Developed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Managed Different SFDCSandboxenvironmentsfor Dev/Test/UAT and Training.
• Managed Deployment management/Release Management.
• Assigned and worked with team members to resolve any issues they have in completing the tasks and providing support.
• Involved in working with Admins in business office to upgrade handoffs in production.
• Train and support end-users and facilitate end user adoption.
• Prompt identification, escalation and resolution of issues.
• Supported Post Go-live for resolving critical issues.

Confidential, Pittsburgh, PA

Salesforce Developer

Technologies: Salesforce CRM, Web Services

Responsibilities:

• Involved as Sr. Developer and throughout life cycle of the projects. Implemented Sales and Service Cloud.
• Developed Custom Applications for Physician Relationship Management and Referral Management.
• Actively participated in Technical team discussions between Business teams, Analysts, developers and QA Team.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas
• Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles
• Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Developed inbound email services for processing inbound emails
• Designed and developed Batch Classes to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Developed Scheduler Classes for nightly batch processes.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Designed Complex logic involving Apex Controllers (Standard and Custom Controllers).
• Developed Triggers for standard objects.
• Implemented Web services using SOAP and REST API for integrations with internal systems as well with external third party vendors.
• Developed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Managed Deployment management/Release Management.
• Assigned and worked with team members to resolve any issues they have in completing the tasks and providing support.
• Involved in working with Admins in business office to upgrade handoffs in production.
• Train and support end-users and facilitate end user adoption.
• Prompt identification, escalation and resolution of issues.
• Supported Post Go-live for resolving critical issues.