SUMMARY

• More than 5 years of experience in understanding client requirements, summarizing client needs, and translating into solutions that meet end user business needs.
• Proficient in creating UML diagrams like Use Case, Data flow, and understanding of Diagrams like Activity, Sequence, Class, Workflow, Process flow.
• Developed and documented business requirements which includes Mockup Screens, Wire Frame, Prototyping and Business workflows.
• Proficient in creating BRD (Business requirement Document), FRD (Functional Requirement Document) and UAT Documents, and Use Case Narrative.
• Expertise in various Capital market instruments and securities including Equities, Fixed Income, Mutual Funds, Derivatives (OTC market, F&O), ETF.
• Knowledge of industry activities, particularly corporate actions, index tracking and stock markets.
• Sound understanding of the effect that changes in prices and other data elements have on the market value of a Security.
• Expertise in partnering with all levels of managers, developers, QAs, stakeholders, business users and technology teams.
• Broad knowledge of banking industry (Retail banking, Investment banking, Portfolio management, Asset management) and financial services.
• Knowledge on Settlement related process as worked closely with Settlement Teams.
• Good analytical, communication, problem solving, decision making, presentation and organization skills.

TECHNICAL SKILLS

Technical Skills and Tools: Agile, Scrum, Waterfall, MS - Visio, MS Word, MS PowerPoint, MS Excel, MS Access, UML (Use case diagram, Context, Activity diagram, Sequence diagram etc.), SQL Server, Windows.

Knowledge of Tools: like SAP, Finacle, CRM, Bloomberg, Reuters.

PROFESSIONAL EXPERIENCE

Confidential, Florida

Pricing Analyst

Responsibilities:

• Review, analyze, and resolve any pricing exceptions on a daily basis for Equity Securities.
• Analyze unchanged security prices on a periodic basis.
• Perform research and assist in the preparation of write-ups for submission to Investment Teams to determine liquidity.
• Monitor single sourced securities and obtain secondary sources as available.
• Research security price challenges initiated by different teams like Portfolio, Trading
• Investment Accounting & Operations Departments to ensure the accurate market valuations.
• Participate in process reviews and workflow improvements for the internal procedures of Pricing team.
• Liaising with different vendors like Bloomberg and Thomson Reuters for resolving the issues for identifiers and pricing of the Securities.

Tools: & Technologies: Pricing vendor knowledge, i.e. Bloomberg, Reuters, Knowledge of different Global Indices.

Confidential

Senior Process Analyst

Responsibilities:

• Driving Brainstorming sessions with business teams to elicit the On Boarding Requirements for Fixed Income Account Set ups of Deutsche Bank.
• Deep Dive Analysis of exceptions being caused in On boardingprocess for process improvement and to smoothen Client On boarding.
• Requirement gathering and validation to enable Account Reactivation Business of the Existing Client Accounts in order to de-regulate the Money Laundering activities.
• Involved in Transactional Risk Assessment and Mitigation by means of report creation and generation to highlight the open risk exposure areas.
• Requirement Management of the Existing Fixed Income Set up with Bank.

Tools: & Technologies: MS Office (Excel, Word, PowerPoint, Visio, Access, Outlook), Bloomberg.

Confidential

Deputy Manager, Priority Banking

Responsibilities:

• Responsible for building Relationship between the Priority Clients and Banks.
• Interacting and Meeting the Clients to understand their financial requirements through Questionnaires and Interviews.
• Analyzing the Financial statements and portfolios of Confidential Clients.
• The analysis served as foundation for suggesting the most beneficial investment plans under offering umbrella of Confidential Bank.
• The role also undertook financial portfolio management, post investment planning was completed, which required constant analysis and market study.

Tools: & Technologies: MS Office, Finacle, Windows

Confidential

Key Relationship Manager

Responsibilities:

• Performed Root Cause Analysis to understand the trading requirements and documented key-customer issues of the existing
• Clients by observing the trading patterns through CRM tool, phone calls and interviews.
• Identified and segmented Potential- “Active and Inactive traders” on the basis of their trading patterns involving the trading volumes in derivatives as well as equity segments.
• Account Opening and Account Management of new as well as existing relationships.

Tools: & Technologies: CRM, Pivotal, MS Office (Excel, Word, PowerPoint, Access, Outlook)

Confidential

Key Relationship Manager

Responsibilities:

• Meeting Clients for understanding the different type of financial goals (short, medium and long term) through Research instruments like questionnaire and interviewing.
• Involved in analysis of financial accounts and portfolios of customers in order to identify the possible investment opportunities suited best based upon Risk appetite.
• Involved in end to end servicing of clients like KYC updation, updating client details in the trading account, dematerialization of securities, linking of bank accounts, opening of trading Accounts.
• Responsible for educating and training customers about the different financial asset classes and diversification of portfolios with Equity, Mutual Funds, Derivatives.
• Resolution of different issues of customers like illiquid securities, trade related queries, allocation of mutual fund units.

Tools: & Technologies: Finacle, CRM, MS Office (Excel, Word, PowerPoint, Access, Outlook).