SUMMARY

• Over 8+ years of IT experience with above 5+year’sexperience in the Salesforce.com CRM Platform both as Administrator and Developer.
• Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
• Designed junction objects and implemented various advanced fields like Picklist, Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Developed Visualforce pages and Custom Objects using Apex Programming on Force.com Platform
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Excellent understanding of Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com, ANT migration tool Plug - in environments
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Worked with SOQL, SOSL, Visualforce, APEX, REST, SOAP API Force.com and Web services API.
• Experienced in JAVA/J2EE technologies.
• Proficiency in core Java concepts like OOPS, Exception, Exception handling, Collections etc.
• Good experience in developing application using Java, and J2EE technologies with Servlets, JSP’s, SOAP and REST Web services, Spring libraries, Struts, JDK, Java Beans,JDBC, XML, Java Scripting, MYSQL, RDBMS, Apache-Tomcat, Oracle Web Logic Server, Web sphere.
• Proficient in web development using J2EE technologies including JSP, Servlets, JDBC, EJB, XML Parsers (DOM/SAX), Java Beans, Web Services.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.
• Strong understanding of fundamental business processes, excellent Communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS

SalesForce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Dashboards, Custom Objects, Record Type, Role Hierarchy, Validation, Formulas and Page layouts.

SalesForce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) and workbench.

Languages: Apex, Java, JavaScript, SQL, XML.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000 , MYSQL, DB2.

PROFESSIONAL EXPERIENCE

Confidential, Pennington, NJ

Senior SalesForce Developer

Responsibilities:

• Responsible for developing sales cloud projects for running business.
• Customizing the sales cloud console and related features.
• Working with offshore team to delivery projects in the right time.
• Documented detailed DFD’s for the company audit purpose.
• Migrated the components Profiles, Page Layouts, Objects, Fields, Reports And Custom links/Buttons from Merrill Lynch instance to Confidential instance.
• Documented HLD for migrated as is from Advisory to AI org.

Confidential, Sunnyvale, CA

Salesforce.com Consultant/SalesForce Developer

Responsibilities:

• Responsible for developing sales cloud projects for running business.
• Understanding business requirements and converting them into technical components.
• Making successful meeting with business by providing demos and educating about CRM out of box features.
• Customizing the service cloud console and related features.
• Developing partner portal application for external users.
• Working with offshore team to delivery projects in the right time.
• Helping to business on data issues and technical problems daily basis.
• Integrating salesforce.com applications with support portal application which is on Ruby platform.
• Using Cast Iron tool for data migration and tableau tool for generation reports & dashboards.

Confidential - San Francisco, CA

Salesforce.com Consultant

Responsibilities:

• Gathered requirements for the Opportunity Design Win business process.
• Created the user requirements document for the Opportunity Design Win business process.
• Developed data model for the Opportunity Solution.
• Created custom objects and relationships.
• Created validation rules, Formula fields.
• Developed reports and Dashboards.
• Created and managed new licenses.
• Managed permissions to trouble shoot login problems for active users.
• Created public groups for giving access to records.
• Designed and created approval process for business group.
• Experience in using Salesforce.com Creating Roles, Profiles, Email Services, Page Layouts and queues.
• Worked on visual force pages and apex for implementing MVC model.
• Experience in building Visual Force Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs.
• Experience in lead, case management (Web-to-Lead, Email-to-Case).
• Worked on data loader for updating and exporting records.
• Trained staff and executives to use the system.

Confidential - Atlanta, GA

Salesforce.com Consultant

Responsibilities:

• Responsible for migrating opportunities and quotes from legacy CRM to Salesforce.com.
• Integrated Salesforce.com to back office systems for bi-directional data exchange using APEX API and custom web services.
• Developed java based integration packages for loading territorial leads and opportunities into Salesforce.com.
• Developed java based integration packages to load campaigns and lead sources into Salesforce.com from Legacy CRM.
• Involved integration of Microsoft Dynamic CRM with ERP system.
• Worked on MS-SQL database integration with Cast Iron.
• Given mapping and defined custom formulas in Cast Iron for migrating data.
• Implemented merging fields work flow for cleansing data quality in Cast Iron.
• Customized few pages of Microsoft Dynamic CRM.
• Involved in writing PHP database connection module for data integration with salesforce.com.
• Worked with PHP to integrate with salesforce.com module.
• Worked around visual force pages and apex classes to implementing for MVC architecture.
• Responsible for leading the customization of opportunities and currency management within Salesforce.com.
• Updating accounts and contacts bidirectional between SAP and salesforce.com.
• Developed ‘quote 2 invoice’ workflow automation for 200 business users.
• Loaded data using dataloader from legacy CRM database into salesforce.com on a nightly basis.
• Responsible for integrating salesforce.com with Parker software’s Email2DB for email interaction.
• Trained on Visual Force released during Summer ’08.

Confidential - Los Angeles,CA

Java Developer

Responsibilities:

• Involved in Analysis, Design, Development, Integration and Testing of application modules and followed AGILE/ SCRUM methodology. Participated in Estimation size of Backlog Items, Daily Scrum and Translation of backlog items into engineering design and logical units of work (tasks).
• Involved in preparation of design strategy documents for all the impacted methods and for new functionality.
• Involved in application development: Spring MVC module, DI, AOP, Spring ORM & configuring controllers with annotations and related configuration files
• Developed and Consumed Web services securely using JAX-WS API and tested using SOAP UI
• Used Hibernate as Object Relational (OR) Mapping Tool for the backend data persistency.
• Extensively used the Hibernate Query Language (HQL) for data retrieval from the database and process the data in the business methods.
• Developed pages using JSP, JSTL, Spring tags, jQuery, Java Script & Used jQuery to make AJAX calls.
• Used WSDL and SOAP protocol forWeb Servicesimplementation.
• Developed and Deployed Enterprise WebServices (SOAP and RESTFUL) and Consumed and generated client using Jersey and Axis Frameworks in RAD IDE and SOAP UI
• Used Jenkins continuous integration tool to do the deployments.
• Responsible for Work delegation to the team members and supporting offshore team
• Involved in the development of test cases for the testing phase.
• Responsible for coordinating with testers during system testing.
• Defect fixing activity as a part of system testing phase and User Acceptance phase.
• Responsible for productions support and analyzing the Splunk logs for hidden application errors.
• Involved at the time of deploying the code in production environment and do the functional check out.
• Involved in merging the code into different stages like Development to System Testing, UAT, Staging and Production using the Sub Version Controlling (SVN) tool.
• Intensive support to customer during production deployments, UAT and real-time operations.
• Daily maintenance and handling other critical functional and performance issues.

Confidential - Salt Lake City, UT

Java Programmer

Responsibilities:

• Designed and developed the application using Agile Methodology and followed Scrum, pair programming.
• Responsible for creating functional documents, technical documents, flow charts and data flow diagrams.
• Involved in designing and writing custom code for business, data access and UI layers using core Java.
• Write programs using JMS, Servlets, JDBC and other JEE technologies. Create & develop SOA, Web and REST services.
• Created Spring Controllers and Integrated with Business Components and View Components
• Developed Spring and Hibernate data layer components for the application
• Integrated business layer using Hibernate with Spring DAO.
• Implemented caching techniques, wrote POJO classes for storing data and DAO’s to retreive data and the configuration of database using Hibernate.
• Developed and Deployed SOA/Web Services using IBM Rational Application Developer (RAD).
• Developed GUI using HTML, JSP and JavaScript for client validations
• Participated in the implementation of client side and server side programming using HTML, Servlets, JSP, and JavaScript and CSS.
• Exposed Web Services for system integration; developed Restful Web Services for accessing Ordering information
• Used JPA annotations to interact with the database.
• Created XML schema documents based on the requirements and used JAXB for marshalling and unmarshalling of the XML documents.
• Used PL/SQL, Stored Procedures for handling SQL Server database.
• Used SubVersion for creating the project structure and version controlling.
• Performed unit testing for the service classes and the DAO’s using JUnit and assist users in the testing.
• Gave production support for the entire application including trouble shooting and fixing bugs