SUMMARY

• As a Sr. Kronos Business System Analyst, work on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment
• Provide audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs
• Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices
• Configure, maintain and troubleshoot Labour scheduling and pay rules functionality in timekeeper
• Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.) specializing in Kronos application implementation, business analysis, trouble - shooting, upgrades, and production support of large scale software and hardware distributed systems
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals
• Extensively worked on data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems
• Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade
• Team player participant that converted the entire company from eTime to Kronos 8.0
• Utilize inbound interface using Workforce Integration Manager to load demographic data into Kronos
• Highly knowledgeable in Kronos support, labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos in various versions
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals
• Test interfaces from Workforce Connect to Workforce Integration Manager (WIM).
• Expertise in Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance, redistribute Shutdown Pay and Time to Vacation Pay and Time
• Familiar with WFM solutions concepts such as Payroll, Benefits, Time & Attendance, Entitlements, Accruals and Employee Scheduling
• Configure, maintain and troubleshoot labor scheduling and pay rules functionality in Timekeeper
• Work collaboratively with team members to achieve common goals, while maintaining responsibilities and commitments
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills
• Extensively used rational tools for UML, tracking and reporting and applied the Rational Unified Process in all areas of a software development life cycle.

PROFESSIONAL EXPERIENCE

Sr. Kronos Business System Analyst

Confidential, AR

Responsibilities:

• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands
• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.1 and 8.0 environments.
• Configured Kronos 6.2.8, Interfaces (WIM) and, SAP HCM, Time and Payroll to map new requirements and supporting on WDM.
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM)
• Involved from analyzing, business requirement gathering, planning, and deploying solutions in support of corporate strategies and business initiatives
• Highlighting gaps in iSeries and, WFC 6.3 and SAP HCM
• Involved in the process profile modification and deployment in Kronos WFC
• Successfully deployed Workforce Central 6.0 (WFC) from an installed base of employees in WFC 6.3 to WFC 8.0
• Work on implementing all building blocks of the Workforce Time and Attendance module as well configure the web-App server and app servers for the Kronos environment
• Involved in production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Successfully deployed Workforce Central 6.0 (WFC) from an installed base of multiple employees in WFC 6.3 to multiple employees in WFC 6.3 which covered the entire Cox
• Highlighting gaps in iSeries and, WFC 6.3 and SAP HCM
• Make configuration changes based on the business requirements for WFC, WAT and other Kronos modules
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.1 and 8.0 environments
• Work closely with HR and Payroll Department to implement new locations, including conversion from legacy systems (AS400, etc.), in order to functionally integrate with Corporate SAP system
• System configuration to add new locations in SAPHR as needed
• Gathered the Clients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with SAP Best Practice and designed TO-BE document
• Worked in the SAP HR competency for projects with respect to Organizational Management, Personnel Administration and Benefits
• Installed Kronos 8.0 applications and upgraded Kronos database from 7.0 to 8.0 and also responsible for the performance and reliability of the Kronos systems
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and payfiles created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck
• Assist with other payroll processing duties on an as needed basis and exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos version 8 and transfer data to Payroll SAP and ADP
• Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Implement Attestation, InTouch terminals and other WDM functions
• Assisting payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Trouble shooting internal customer issues to find resolutions in the use of Oracle and Kronos- Time Keeping applications
• Familiar with WFM solutions concepts such as Payroll, Benefits, Time & Attendance, Entitlements, Accruals and Employee Scheduling
• Configured Attestation (My Timecard) with requirements using internal verbiage requirements, button placement and usage, and group names and profile sets
• Tested in Dev and QA Attestation response, Manager Approval notifications and reporting
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
• Involved in company-wide android application rollout of Kronos Mobile for Cox Communication
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time and Attendance System. Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers
• Tracked employees attendance, cto, schedules as well as their benefit time off through the Kronos Time Keeping system.
• Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers
• Maintain and Support Kronos Work Force Central Suite of scheduling, timekeeping, payroll and HR system
• Set up Kronos profiles, pay rules, schedules, reports, payroll interface process and managed entire system including Kronos Data Collection System
• Requirement analysis, development and successful deployment of custom reports to the Workforce timekeeper
• Applied comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager)
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Facilitate decision making in round tables, offer past lessons learned to ensure smooth adoption of Kronos 8.0
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos
• Hands-on upgrade, implementation and configuration of Kronos Work Force Time and Attendance System 7.0 from 6.3
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
• Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff
• Lead Implementation Consultant for Accruals, Attendance, and Core configuration for ADP eTime
• Support AS400/Perform routine maintenance
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Maintained time and attendance system, including pay codes, pay rule, work rules, and accruals
• Tested Functional and Regression testing of Kronos Mobile application
• Configured and lead the roll out of 180 Kronos 4500 Biometric clocks for all

Sr. Kronos Workforce Consultant-SAP

Confidential, San Jose, CA

Responsibilities:

• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles
• Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related building block components for Pay policies
• Proactively identify system conflicts and errors and mitigate resolutions within the parameters of the various unions and the authority policies and procedures
• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 7.0.
• Configured Kronos 6.2.8, Interfaces (WIM) and, SAP HCM, Time and Payroll to map new requirements and supporting on WDM
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck.
• Responsible for database Management for Kronos wfc 6.1 timekeeping system, profile setups, allocations, mapping, labor level transfers, PTO requests, scheduling and assist with special projects and database updates
• Involved in the process profile modification and deployment in kronos WFC
• Assisted with SAP implementation project from in-house legacy system to SAP 4.7
• Reviewed processes for import/export interfaces using People Tools that fed into several Feeder (location group) Systems including SAP
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules
• Provided onsite class training for all end users on the Kronos Timekeeper v6.1 product
• Expert in Time & Attendance implementations and on various Kronos modules like Activities, Workforce, Timekeeper (WTK), Accruals, Workforce (7.0), Workforce Analytics (WFAN)
• Configure Work Rules, Pay rules, Employment Terms, Work Forms, FAPS, DAPS, GDAPs and other building blocks for Kronos Timekeeping and Activities modules
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and payfiles created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck.
• Have worked on configuring pay rules for Field employees and Contractors
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
• Setup SmartViews on 4500 timeclocks for timecard viewing, Transfers and requesting time off * Assessed, and suggested strategic locations for Kronos iSeries Time Clocks

Kronos Business Analyst

Confidential, Chicago, IL

Responsibilities:

• As a Kronos Business Analyst, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment
• Interfacing with Business Users, Kronos Vendors and developers to provide support for Kronos Workforce Design and develop relational databases/reports for data collection and analysis based on end users' needs
• Responsible for implementing and configuring various Time and Attendance
• Maintain clock communication servers, monitoring clock activity and balancing of clocks for timekeeping operations
• Maintain the flow of data between WDM and Workforce Central
• Involved in the process profile modification and deployment in kronos WFC
• Conduct Kronos testing on new configurations, upgrades, and processes
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance, OptiLink and Lawson Interface
• Responsible for the accuracy of the data and information provided to Management and HR
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use
• Trained some in house IT specialist on specific areas of application support, testing, troubles shootings, incident management and desktop support
• Trained the end client users the business and transaction processes for Recruiting, Payroll and Benefits on the custom build application
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc
• Wrote the training manuals and also documents processes for the end client
• Analyzes work process design and flow and recommends improvements to maximize technological capabilities
• Lead the development of pertinent, value-added HR metrics and corresponding scorecard to track progress
• Supports systems upgrades, patches, testing and other technical projects as assigned
• Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution
• Prepared the requirement documents to configure the Workforce Timekeeper
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles
• Analyzed and translated business requirements into system specifications utilizing UML and agile methodologies
• Wrote User Requirement Specifications(URS) and Functional Requirement Specification(FRS)
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards
• Wrote, maintained and supported a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data
• Designed Data Flow Diagrams (DFD's) and Entity Relationship Diagram (ERD's) using modelling tools.

Kronos Business Analyst

Confidential, Salt Lake City, UT

Responsibilities:

• Working in documents management system to track and store images of paper documents and responsible for Identifying required pay code Profiles, work rule profiles and labour level sets
• Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos and project planning and assigning resources for various stages like development / testing
• Gathered the slients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with SAP Best Practice and designed TO-BE document
• Defining HR profiles and roles to pack security and authorization for users and managers and developed configuration items in time and attendance like labour level entries, pay rules, display profiles, access profiles, accruals, comments, employee group and LL transfer sets when a new plant is launched
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos
• Identified key stakeholders both internal and external to the organization, documented individual importance levels
• Conducted multiple personal interviews, video conferences, workshops, JAD sessions, prototyping sessions with stakeholders for requirements gathering
• Documented, sorted, and managed all requirements for preparing guidelines for business teams
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Created work plans for client's super user team in order to test Workforce central and achieveexpected results
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application
• Provided training to timekeepers and or managers on Kronos as it related to their rights and departments
• Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface Manager and outbound Payroll file issues
• Participated in SDLC process from gathering requirements to configuring the application
• Project planning and assigning resources for various stages like development / testing
• Responsible for deliverables to customers in all states from requirement to post production support
• Understand the complexities in design and to simplify the design wherever applicable and automating and scheduling events in order to reduce manual efforts
• Designing custom reports using stored procedures and interfaces as add-ons to the existing Kronos reports
• Supported Database conversion from Oracle to SQL server and to analyze the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases
• Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central
• Reviewed test results and coordinated with testing and development team to correct the issues and developed timelines for project delivery, and managed projects/resources.