SUMMARY

• 8+ years of experience in Salesforce.com Development, implementation including configuration and database activities and strong experience as a PL/SQL developer.
• Extensive experience in development and customizations of Salesforce.com applications using Visualforce, Apex classes, Apex triggers, Page Layouts, Workflows, Approval Process, Sharing Rules, Custom Buttons & links.
• Proficient in customizing standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Sound knowledge in integration of Salesforce.com applications with external systems using - SOAP and REST Web Services.
• Good understanding of salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
• Created Custom Apps, Custom Objects, Custom Fields, Applying Sharing Rules, Page Layouts, Search Layouts, Related List and defining Field Dependencies, Custom buttons.
• Prepared unit test cases using apex test classes and to fulfill the 75% of test cases for the development in Salesforce.
• Hands on experience in Sales cloud and Service cloud.
• Experience in salesforce security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules
• Worked with tools like Data Loader, Work bench & Eclipse, force.com IDE.
• Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Ant and Change Sets.
• Having good knowledge and worked in Agile methodologies, scrum process, Rally Agile Tool.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes & Apex Triggers, custom controllers & Extensions, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Workflow Approvals, Case Management Automation, Custom Objects.

Force.com Tools: Force.com Eclipse IDE plug-in, Apex Data Loader, Force.com migration tool, Force.com Explorer, WorkBench.

Languages: Apex, C#, Javascript, PL/SQL

Operating Systems: Windows Xp, Vista, 7,8, OS X

Database: Force.com, SQL server 2005/2000, Oracle 10g/9i, Postgresql

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Salesforce Developer

Responsibilities:

• Involved in gathering business and technical requirements and build the application right from the scratch and deployed it to production.
• Created custom Page layouts with custom fields and buttons.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Worked on SFDC standard Objects like Accounts, Contacts, Cases, Leads, and Campaigns etc.
• Created several custom Objects, Custom tabs, validation rules, Auto-Response rules and approval processes.
• Involved in using lightning, process builder and workflows.
• Built reports and user dashboards, evaluating integration approaches, Developed training sessions, and user adoption strategies.
• Used the Force.com developer console to write SOQL and SOSL queries.
• Worked on tools like Workbench, Data loader & Jitter bit for mass updates, import and export of data.
• Designed and developed Visual Force pages based on the custom requirement.
• Developed Apex Classes using Controllers & Extensions to add required functionality to Visualforce Pages.
• Written Apex Triggers to implement business logic.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Involved in the integration of Sales force-Outlook application.
• Developed and deployed the Custom objects, Visual force pages to suit functional needs of the application.
• Hands on experience with Steel brick CPQ to ensure pricing and quoting accuracy.
• Worked on Change sets, Packages, Eclipse, ANT migration tool for deploying apps and several other components.
• Used the sandbox for testing and migrated the code to the Production after testing.

Environment: Salesforce.com platform, Force.com platform, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Eclipse IDE Plug-in.

Confidential, Mountain View, California

Salesforce Developer

Responsibilities:

• Worked closely with Business Analysts to perform detailed analysis of business and technical requirements. Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed various Custom Objects, Tabs, validation rules on the objects, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created profiles and implemented Object and field level security to hide critical information.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on the design and installation of an application on IPad using customized CPQ.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Eclipse IDE, Data Loader, Candidate Portal, Fuse IT.

ConfidentiaI, Charlotte, NC

Salesforce Developer

Responsibilities:

• Gathered requirements from the Sales, Marketing and Customer service teams.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Levelsecurity and configured their "sharing" settings.
• Developed and Customized salesforce.com applications based on the user needs.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Reports and Dashboards.
• Imported accounts and contacts data utilizing the Data loader tool.
• Created Custom objects, Custom tabs, validation rules, Page layouts, Approval Process, Workflow Rules: Tasks, Email Alerts, Field Updates and OutboundMessages.
• Worked on sales cloud module such as Web-to-lead, Auto-response rules on standard objects like Account, contact, lead, campaigns.
• Worked on service cloud module such as web-to-case, Escalation rules, Assignment rules.
• Built processes using Process Builder and Flows.
• Designed and developed Visualforce pages based on the business requirements.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Visualforce, Data loader, Workflows & Approval process, Reports, Dashboards, Sales cloud, Service cloud, SOQL, SOSL.

Confidential, Kansas City, MO

Salesforce Administrator/Developer

Responsibilities:

• Created record types and assigned Page Layouts based on the profile to the record type.
• Performed the administrator role by creating users, roles, profiles and configured the permission Set, Public Groups, Queues.
• Developed complex validation rules, Formula fields and established many-to-many relationships using junction objects.
• Created Reports and Dashboards for different objects.
• Used Data Loader to bulk load data into Salesforce.com from other databases and CSV files.
• Worked with security and sharing rules implementation at object, field, and record level for different users at different levels of organization.
• Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Written Apex Classes, Custom & Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
• Developed Visualforce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• Developed custom SOAP and REST Web Services in Salesforce and published for External applications.
• Performed Unit, Integration and Regression Testing.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.

Environment: s:Salesforce.com Enterprise Edition, Record types, Data Loader, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules, Visualforce pages, Apex, JavaScript,HTML.

Confidential

Oracle PL/SQL Developer

Responsibilities:

• Analyze the requirements, existing code and suggested the enhancements for business requirements
• Design flow for the ETL process for building up the data repository.
• Single handedly handled the production deployment phase of Consumer Business Billing Application project using the ITG Request deployment frame work.
• Develop and integrate Data Stage jobs
• Develop Oracle scripts and PL/SQL procedures
• Customization of code as per the user requirements.
• Providing status of project by attending daily status call.
• Followed the Scrum methodology for development of projects and implemented the development in sprints.
• Worked for the production deployment of the project by working closely with the Business team and deployment assistance team.
• Responsible for developing custom PL/SQL wrappers for fixing the data issues for support team.
• Performed some basic database administrative tasks creating users, tables, table spaces, grants, indexes, partitioning tables in DEV and TEST environments.
• Worked with FTP and SFTP efficiently for processing.
• Performed the requirement gathering from Business Analyst and suggested the crucial data to be loaded in the Master tables.
• Debugged the complex data stage job errors by using error logs detection
• Involved in Customizing and testing of Packages.
• Involved in Concurrent Program Registration and Manual creation of Lookups.
• Also responsible for system integrity testing and user acceptance testing before final migration of the programs to the PROD instance

Environment: Oracle Database11g, IBM Info Sphere Data Stage 8.5, SQL Server 2008, TOAD, SQL*Developer, UNIX, PUTTY, Shell script, HP Quality Center, RALLY, Scrum for Agile Implementation.