SUMMARY

• Working as a Consultant specialized in delivering Microsoft Dynamics CRM based solutions.
• Have a good understanding and knowledge on Dynamics CRM customization, extending the CRM functionality, full life cycle implementation of CRM based Solutions, Custom Windows and Web Applications using .Net Technologies.
• Around 8.5 years of IT experience in Microsoft Technologies.
• 5+ years of Experience working in Microsoft Dynamic CRM 2011 and 2013, 2015, 2016 Dynamics 365 Entity, Forms, Views, Fields, Relationships, Ribbon, Chart, Configuration and Customization, Integration with MS SharePoint 2013 and MS Outlook.
• Experience in ADX Studio and Portals
• Expertise in customization, configuration and integration of MS CRM 2015.
• Expertise in designing and development of Plug - ins and Workflows in CRM to meet business process flow requirements including Sales, Marketing, Services using CRM SDK and C#.
• Expertise in Customization and Configuration of Business Rules and Business Process Flows.
• Have good experience of SSRS (SQL Server Reporting Services) Reports, Dashboards Customization with Complex Charts built from SSRS.
• Expertise in Customization and Configuration of Fetch Based Reports in Microsoft Dynamics CRM Application.
• Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
• Experience in upgrading Microsoft Dynamics CRM 2011 Application to CRM 2013 Application.
• Experience in design and development of Custom Data Migration Tool to import data into MS CRM Application.
• Experience in Web and Windows based application development using Microsoft Technologies like ASP.Net 1.x/2.0/3.X/4.0, SharePoint 2010, C#, VB.Net, ASP 2/3, VB 5/6, VB Script, JavaScript, HTML, XML, XSL/XSLT, ADO, SQL Server 7.0/2000/200 X and Oracle 9i/8i, TOAD, PL/SQL, SQL.
• Having strong understanding of Software Development Life Cycle and Agile Methodology.
• Good knowledge in Object Oriented Programming (OOP) concepts.
• Experience in XML technologies like Web Services and WCF Services.
• Experience on multiple Applications from concept to Deployment and Production Support.
• Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.
• Participated in Peer Code Reviews.

TECHNICAL SKILLS

• Microsoft Specific Skills
• Microsoft Dynamics CRM 2015
• Microsoft Dynamics CRM 2013
• Microsoft Dynamics CRM 2011
• C#.Net and ADO.Net
• ASP.Net 4.0
• Microsoft SQL Server 2008 2012
• SSRS
• Team Foundation Server
• XML Web Services and WCF Services
• Other Skills
• JavaScript
• HTML 5
• JSON
• ADX Studio

PROFESSIONAL EXPERIENCE

Confidential, Boise, ID

Microsoft Dynamics CRM Developer

Responsibilities:

• Created Custom Entities, Attributes and Relationships to meet the Business Requirements.
• Customized CRM Forms using Java Script and Business Rules.
• Customization and Configuration of Dashboards and Reports
• Customization and Configuration of Business Process Flows to meet the Business Requirements.
• Created Entity Form, Entity Lists, Entity Permission, Web Roles and Web Pages to meet the Business Requirements
• Customization and Configuration of Site Map using XrmToolbox.
• Customization and Configuration of Ribbon using Ribbon Workbench Tool.
• Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.
• Integrated MS CRM Application with SharePoint Application for Document Management.
• Customization and Configuration of Sub Grids using HTML 5.
• Implemented Logging Mechanism for Plug-ins and Workflows.

Environment: MS CRM 2016, C#.Net, ADX Portal

Confidential, Rockville, MD

Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2016 as per the Business Process.
• Created Organization, Business Units, Teams and formed their relationships.
• Developed custom web resources using CRMclient SDK tools, JavaScript/ jQuery.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Created Custom Dashboards and Reports for each Department.
• Customization and Configuration of Site Map using XrmToolbox.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing
• Integrated MS CRM Application with SharePoint Application for Document Management.
• Used Team Foundation Server to track Project Tracking and Defects Management.
• Provided enough Support and Trainings to the End Users.
• Used JIRA Tool to track the UAT Issues.
• Performed Peer Code Reviews.

Environment: MS CRM 2016, C#.Net, Microsoft SQL Server 2012 and SharePoint

Confidential, Timonium, MD

Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.
• Created Organization, Business Units, Teams and formed their relationships.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Created a Custom Batch Job to import Employees Data from Oracle Database to MS CRM Application.
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015.
• Integrated Custom WCF Service with other applications.
• Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.
• Worked on setting up relationship between System & Custom entities.
• Customized client side validations and accessed data within the HTML controls using JavaScript.
• Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.
• Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
• Created Custom Dashboards and Reports for each Department.
• Integrated MS CRM Application with SharePoint Application for Document Management.
• Used Team Foundation Server to track Project Tracking and Defects Management.
• Provided enough Support and Trainings to the End Users.
• Performed Peer Code Reviews.

Environment: MS CRM 2015, C#.Net, Microsoft SQL Server 2012 and SharePoint

Confidential, Germantown, MD

Microsoft Dynamics CRM Consultant

Responsibilities:

• Client interaction to gather the Requirements.
• Prepared Coding Standards Documents for JavaScript and C#.
• Created Reusable Helpers for JavaScript, Plugins and Workflows.
• Prepared High Level, Low Level Design Documents and Unit Testing Documents.
• Design and Development of MS CRM Application Integration with Legacy System Using Scribe Insight Tool.
• Created Custom Entities, Attributes and Relationships to meet the Business Requirements.
• Customized CRM Forms using Java Script and Business Rules.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Customization and Configuration of Dashboards and Reports.
• Customization and Configuration of Business Process Flows to meet the Business Requirements.
• Customization and Configuration of Site Map using XrmToolbox.
• Customization and Configuration of Ribbon using Ribbon Workbench Tool.
• Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.
• Integrated MS CRM Application with SharePoint Application for Document Management.
• Created Teams and Security Roles to implement Role-based Forms.
• Customization and Configuration of Sub Grids using HTML 5.
• Implemented Logging Mechanism for Plug-ins and Workflows.
• Used JIRA Tool to track the UAT and Production Issues.
• Performed Peer Code Reviews.

Environment: MS CRM 2013, C#.Net, Microsoft SQL Server 2012, HTML 5, SCRIBE and SharePoint 2010

Confidential, Grand Rapids, MI

Microsoft Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2013 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities.
• Migrated MS CRM Application from .
• Performed Peer Code Reviews.

Environment: MS CRM 2011/2013, C#.Net and Microsoft SQL Server 2008 R2/2012

Confidential

Microsoft Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
• Performed Peer Code Reviews.

Environment: MS CRM 2011, C#.Net and Microsoft SQL Server 2008 R2/2012

Confidential

.Net / SQL Developer

Responsibilities:

• Served in developing the Front end GUI with ASP.NET and developed user controls for professional GUI.
• Involved in building and consuming of web services dynamically from different sources with web referencing.
• Developed and coded classes to modularize the application, for it to interface with the database and to display complex sets of data on various screens.
• Added Server controls, Custom controls to enhance functionality to the ASP.NET pages.
• Developed custom controls using AJAX.
• Involved in design and development of Database and writing Stored Procedures, Creating Packages and complex queries in SQL.
• Interacting with Business Analysts, Testers, Other developers, Offshore Team and Managers to deliver a Web based solution.
• Involved in customizing coding solution for different modules in different representations.
• Involved in deployment process and production support.
• Extensively used XML and dataset for accessing data form SQL Server 2008 database.
• Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.