SUMMARY

• Around 8 years of experience which involves me on Configuration, Customization, Deployment and Integration in Salesforce.com
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience on Salesforce CRM platform and Worked on different environment of SFDC such as Sales and Service Clouds.
• Expertise in Lightning app builder (salesforce 1) and implemented new application based on Lightning to have compatibility of the app in mobile, Tab and Desktop versions.
• Developed Lightning Component Framework and also built Lightning component using aura framework.
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement.
• Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support communities and Chatter groups.
• Built reusable UI/UX components with lightning component framework.
• Hands on experience on creating Custom Objects and Tabs, designing Custom Fields, Validation Rules, Workflow Rules and Field-Level Dependencies, Approval Processes.
• Expertise at administrative tasks such as User management, Creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Emai l notification and templates, Reports and Dashboard.
• Worked on Force.com sites and developed many Custom Applications using force.com platform.
• Worked on Custom Settings and Field Sets.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Worked on Salesforce1 Mobile Administration.
• Have exposure in Customer Portal and Partner Portal.
• Worked on Data.com for populating lead information into Salesforce.com by using REST API
• Worked on getting Latitude and Longitude from Google Maps by using REST API.
• Have good experience Test Methods for Apex Triggers, Apex Classes and writing SOQL and SOSL queries.
• Worked on Migration tools Force.com IDE, Eclipse and Change Sets
• Installing Applications by using Apexchange.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Lightning, Apex Language, Apex Classes/Controllers, Apex Trigger, SOQL, SOSL, VisualForce Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Import Wizard, Analytics Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)

Programming Languages: Java, JavaScript, HTML, XML, DHTML

Databases: MS SQL Server 2000/2005, Oracle 10g, MS Access

Operating Systems: Windows 2000/2008/ XP, Linux, Macintosh.

PROFESSIONAL EXPERIENCE

Confidential, Lansing, MI

Salesforce Lightning Developer

Responsibilities:

• Worked on JIRA tool and Kanban Board.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in Administration and Development of Salesforce.com
• Designed and developed customer solutions in VisualForce, Apex, Lightning, D/HTML, CSS, JavaScript, and other Technologies.
• Perform data management using ETL tools like Data Loader, Dell Boomi, or Informatica.
• Worked on customization like creating objects, fields, Page Layouts, Record Types, Workflow rules, Validation Rules, Approval Process by enhancing the salesforce applications.
• Worked on designing Reports and Dashboards.
• Worked on Custom Settings in Apex and Field Sets in Visualforce Pages.
• Worked on Salesforce1 Mobile Administration
• Created Process Designs, GAP Analysis, Data Mappings, Project Plans and Requirement Documentation to support B2B integration development efforts.
• Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange.
• Worked on Data.com and Google Maps API
• Involved in Deployment by using Change Sets and Force.com IDE tool
• Worked on creating Apex Triggers, Apex Classes, Visualforce Pages to get custom logic.
• Installing Applications by using Appexchange.
• Involved in developing salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Worked on writing Test Classes for Apex Triggers, Apex classes and Controllers.
• Worked on Schedule Apex Class and Batch Apex Class.
• Responsible for preparing User Guides and Configuration Workbook.

Environment: SFDC, Apex Data Loader, Force.com, Import Wizard, Lightning, ETL, Eclipse IDE, Controllers, Visual Force Pages, Triggers, XML, JIRA tool, Kandban.

Confidential, Nashville, TN

Salesforce Developer

Responsibilities:

• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
• As an Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Managed ongoing support requests and administrative needs of users
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Worked on Apex Triggers for Automated actions.
• Developed ETL (Extract Transform Load) routines to move data from internal applications to large enterprise data marts used by the business day-to-day for reporting and other intelligence needs.
• Worked on creating Validation Rules, Workflow Rules and Approval Process
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Develop complex ETL mappings using Informatica Power Center and sessions using Informatica workflow manager.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance by using Change Set.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex Data Loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: Salesforce.com Platform, Workflow Rules, Approval Process, ETL, Apex Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers

Confidential, Raleigh, NC

Salesforce Developer

Responsibilities:

• Worked based on the Agile Process
• Responsible for Admin activities like customizing custom fields, Page Layouts, Record Types, Workflows.
• Creation of Page layout for custom object as well as standard objects for respected Profiles.
• Configure and Set up relationship between various objects using look up and master detail relation ship
• Experienced in writing Apex classes, Batch Apex, Scheduled Apex, Triggers and workflows. .
• Creation of Visual Force page and Apex classes.
• Approval Process, Validation Rules, Report Types.
• Responsible for Loading data into salesforce.com using Apex Data Loader, Import Wizard
• Responsible for migrating data from one Sandbox environment to another Sandbox environment using Force.com IDE tool and Change Sets.
• Worked as a module lead and managed roles and responsibilities for testing, defect fixing, applying performance tuning methodologies and migrating ETL components to DIT (Development Independent Testing), SIT (System Independent/Integration Testing), UAT (User Acceptance Testing) and production environment.
• Responsible for writing Test Scripts for various scenarios
• Worked on Apex Triggers and Apex Classes for custom logic.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, New York, NY

Salesforce Developer

Responsibilities:

• Created Custom objects, Tabs, Components, Validation rules and Visualforce pages to help track internal help desk cases, customize and lead qualifications
• Designed Page Layouts and Search Layouts to organize fields, custom links and related lists on a record detail and edit pages
• Established Workflow rules to define Tasks, send out Email Alerts, Outbound messages and Field Updates
• Developed Apex Triggers, Apex Classes and Test Methods
• Facilitated requirements gathering sessions with Stakeholders
• Documented, Managed and Analyzed stakeholders requirements
• Created custom controllers implementing complex code for retrieval from Salesforce to VisualForce pages
• Used Force.com IDE for Eclipse for creating, testing and deploying applications
• Managed applications and software development project using TFS
• Customized standard sales force objects like Accounts, Contacts, Case management and Solutions
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Extensively worked on implementing the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Provided troubleshooting with new and existing trading partners to solve Business to Business communication issues including setting up of new trading partners, testing of new and existing trading partner data maps and monitoring of B2B communication system status.
• Wrote test methods with code coverage of 80-100%
• Used Force.com Web Services API for implementing WSDL in the application for access to data from external systems and websites
• Worked on Custom Settings and Field Sets
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions)
• Used analytic snapshots for bi-weekly reports
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Involved in Salesforce Cloud computing knowledge transfer and tutorial activities

Environment: APEX, REST API, SOSL, SOQL, Force.com IDE, Import Wizard, Visual Force Pages, Workflows and Validation rules, Apex Data Loader, SOAP API.

Confidential, San Jose, CA

Salesforce Developer

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments..
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate data from Salesforce.com usingSFDCAPIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.

Environment: Force.com Platform, Apex Data Loader, SFDC, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Apex Classes.

Confidential

Database Developer

Responsibilities:

• Developed tables, views, stored procedures, functions, and user-defined data types
• Created table structures along with the triggers, indexes like bitmap and function based indexes
• Monitored indexes and analyzed their status for performance tuning and query optimization
• Maintained the data integrity and security using constraints and database triggers
• Involved in programming database triggers for automatically updating the tables and views
• Used various forms of control structures including Case, Decode, If-Then-Else, For loops, While loops while developing procedures
• Implemented table partitioning and sub-partitioning to improve performance and data management
• Troubleshoot performance issues within packages and stored procedures using Explain plan and dbms output
• Responsible for tuning the application with the help of team members & Oracle support
• Improved the query performance using better joins and hints appropriately
• Developed packages, procedures and functions for complex reports
• Used SQL Loader for loading the data into the tables from files
• Participated in the design and code reviews and verified compliance with the project’s plan
• Documented the whole process flow, PL/SQL packages, locations and descriptions, and possible error messages

Environment: Oracle 8.0, SQL, PL/SQL, SQL plus, Sun Solaris 2.6, SQL loader, UNIX