SUMMARY

• Professional with an MBA & 5+ years experience in Business Analysis, Business Process Flows and Case Tools.
• Generated models to depict business processes and information flows.
• Experience with Data Reporting and Analysis Tools.
• Expertise in conducting requirement gathering sessions, feasibility studies, Impact Analysis, Cost/Benefit analysis, Risk analysis & Base lining acceptance criteria.
• Strong Knowledge of SDLC, Agile, RUP methodology and project life cycle.
• Experience with a wide range of content - oriented products/artifacts deployed via channels including Web Applications, eLearning, Printed/Bound documentation, On-line help, LMS (Learning Management Systems), CMS (Content Management Systems), Intranets and Information Portals.
• Excellent knowledge of MS Office especially MS Excel, Power Point, Word etc.
• Highly skilled in the use of UML, RUP and Requisite Pro.
• Solid understanding of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Proficient in Gap Analysis along with creating AS IS and TO BE documents to provide new solutions and enhancements.
• Strong understanding of marketing and economic concepts.
• Extensive experience in the development, implementation, deployment and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
• Excellent communication and presentation skills. Experience working with business users as well as computer professionals.
• Successful as a team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director.
• Adept at creating, editing, and coordinating extensive communication networks, facilitation of joint application design (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Strong knowledge of Data Warehousing and Business Architecture with expertise in grasping transaction flows and process management.

TECHNICAL SKILLS

Modeling Tools/Methodologies: Agile, Rational Unified Process (RUP) and UML.

Tracking Tools: Rational RequistePro, ClearCase, ClearQuest, Quick Test Professional, Load Runner.

Case Tools: Rational Rose.

Workflow Tools: MS Office, MS Project, MS Visio.

QA Standard: Six Sigma with Total Quality Management (TQM).

Databases: MS Access, SQL Server.

Platforms: Windows (NT, 2000, XP), Unix .

Reporting Tools: Business Objects, Ms Excel.

Other Tools: Community Manager, EMC Documentum eRoom.

PROFESSIONAL EXPERIENCE

Confidential, NY

Business/System Analyst

Responsibilities:

• Analyzed the claims process, gathered requirements and framed on functional requirement documents.
• Acted as a liaison between stakeholders: system users, clients and managers, who have a business problem, and software development team to gather requirements.
• Created targeted Questionnaires for SME’s to gather requirements.
• Conducted JAD sessions with management, SMEs (Subject Matter Experts), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Involved in Requirement Scoping and Analyzing high priority requirement for implementation.
• Created Business Requirements Document and converted them into System Requirement Specifications document.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information need that insures the critical requirements are not missed.
• Attended meetings with management to discuss the status of project and draft strategies for implementation.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and upcoming deadlines.
• Followed the RUP methodology.
• Participated in Design walk-through with SME’s to baseline the business architecture.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Coordinated with the development team, database team, data warehousing team and QA team throughout all phases of the RUP methodology.

Environment: MS Visual Basic, SQL Server, MS Visio, Windows XP, MS Project, MS Access, MS PowerPoint, MS-Word, MS-Excel, Test Director, Load Runner, Rational Suite.

Confidential, TX

Business Analyst

Responsibilities:

• Involved in gathering the business requirements and created test plan.
• Involved in preparing test plan and test cases based on the functional specifications and execution of the test cases.
• Conducted GUI automated testing using WinRunner.
• Conducted Regression testing and functional testing for subsequent versions of the application using WinRunner.
• Involved in testing of GUI by inserting checkpoints in WinRunner scripts for single or multiple objects and text.
• Parameterized the data using data table and data drivers in WinRunner.
• Maintained Test Matrix and Traceability Matrix.
• Used PVCS tracker to report, analyze and document the bugs.
• Managed the testing process, bug reporting, analyze the test results, track the progress of system testing, and provide daily status to Test Manager.
• Interact with business analyst, system staff and developers.
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Identify, analyze and document defects, questionable functions, errors, and inconsistencies in application functions, outputs, online screens, and content.
• Participate in weekly meeting with the management team and walkthroughs.

Environment: WinRunner, PVCS, Windows 2000, ASP, HTML, XML and SQL Server.

Confidential, WA

Business Analyst

Responsibilities:

• Establish the functional specifications based on the Statement of Business Requirements and Prioritized Business Objectives.
• Work in requirement, analysis, design, development, testing and implementation phases of software development process.
• Establish Business Process Flows and Use Cases in UML based on sponsor needs or requirements, in addition to inputs from the Program or Project Manager.
• Create High level Design document and Interface Control Document for the development.
• Involve robustly in various requirements and design sessions and elicit the business logic and translate them into technical specifications.
• Key liaison between the Business Users, Application Manager and the Development team.
• Involved in analysis of the technical specifications of the current system and the infrastructure needs, performed Gap analysis.
• Worked with ETL group to identify various dimensions and create data models through ER diagrams.
• Create templates and Prototypes of the screens of an application which allow users to visualize the application that isn't yet constructed.
• Create Use Case documents to describe the behavior of the system.
• Create Help, FAQs and User Guides for the Metrix Application.
• Involved in generating Test Plan and Test Specifications as per user’s Business requirements.
• Worked with users during the UAT and Production phases to fix the defects raised.
• Participated in various meetings and discussed future release enhancements and Modification Request. Identified opportunities and problem areas that would assist in achieving the project goals.
• Involved in writing complex SQL queries to perform complex database operations.
• Implemented Cost Benefit Analysis technique for deciding whether to make a change and used it to add up the value of the benefits of a course of action, and subtract the costs associated with it.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access), Agile, Use Cases in UML, SQL.

Confidential, NJ

Business Analyst

Responsibilities:

• Gathered business requirements and documented them and got a better understanding of the business and system processes. Deciphered functional requirements from the client keeping in mind their needs and continuously documenting.
• Conducted Data Mapping and mapped the requirements with the database tables.
• Involved in the entire project management cycle - project initiation, project planning, project execution, project controls and project close activities.
• Conducted JAD Sessions with various stakeholders and project team.
• Identified business and system Use Cases from Business Requirements and created UML diagrams like use case diagrams, data flow diagrams, and sequence diagrams for the areas/modules that needed to be modified.
• Conducted periodic presentations to the management to update them on the status of the project.
• Used Rational ClearCase to track iterative builds of the solution and exercise version control for the same.
• Used Rational ClearQuest for effective Change Management and Bug Tracking during the testing lifecycle.
• Developed UAT training manuals, planed and conducted User Acceptance Testing.
• Involved in tracking defects using HP Quality Center.
• Logged in Defects in Mercury Quality Center.
• Participated in meetings with the management team, the SME and the Fixed Income and Derivative Team.
• Responsible for regular interaction with the Fixed Income Division to gather Market Data to base the Market Risk Analysis.
• Organized meetings for analyzing the User Requirements to identify the critical areas of the application and convert them into Business Requirements with various stakeholders like development teams, end users, SME and project managers.
• Actively participated in all phases of equity / fixed income research.
• Extensively used SQL Queries for Data Validation and Data Mapping.
• Conducted QA Defect triage meeting with the Quality Assurance Team lead.
• Interacted with the end users in order to define the purpose and scope of modification and gather User Requirements as and when needed to resolve the issues as a part of issue management.

Environment: WinRunner, PVCS, Windows 2000, UML, Rational ClearCase, Rational ClearQuest, SQL Server.