SUMMARY

• 8+ Years of hands on experience in Software Development and 5 years of hands on experience as Salesforce Developer & Administrator with domain experience including analysis, requirement gathering, design, enhancements, testing, deployment and maintenance of standalone object - oriented enterprise applications.
• Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
• Experience with SDLC process in agile methodology.
• Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud), Communities, Sites and Force.com platform.
• Extensive administrative experience in designing custom and junction objects, look-up and master-detail relationships, pick lists, custom fields, page layouts and custom tabs.
• Experience in creating, maintaining and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, and field updates according to application requirements.
• Experience on configuration and maintenance of security settings such as implementing organization wide defaults, role hierarchies, criteria/ owner based sharing rules, profiles and permissions, setting login hour, and IP ranges in compliance with organizational needs.
• Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads and Campaigns.
• Worked on building Salesforcestand ard/custom report types, Reports and Dashboards across various objects for different business groups.
• Performed data analysis for data migration, integration to Salesforce from other databases and performed Data migration using Data Loader, Import/ Export Wizard, Workbench.
• Experience in obtaining data from external systems using Salesforce Connect.
• Experience inSalesforce.com MVC architecture, designed and developed Salesforce customizations using Apex Classes, Triggers and Visual force pages with Standard, Custom, and Extension controllers.
• Worked on developing rich user interfaces using Visual force pages with standard components, HTML /DHTML, CSS, JavaScript, and jQuery and developed Custom Visual Force Components.
• Strong experience in writing/manipulatingsalesforce.com platform data using SOQL, SOSL queries and worked with large data volume manipulations.
• Worked withSalesforceProcess Builder and consolidated existing workflow rules with process builder.
• Good experience in integrating external applications withSalesforce.com both Inbound and Outbound by writing Apex SOAP and REST Web Services and Apex Callouts.
• Good working experience with Eclipse IDE, Force.com Plug-in,Developerconsole, Sublime Text and Force.com Explorer environment.
• Strong experience in deploying Salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool and Eclipse.
• Experience automating standard business processes utilizing declarative and programmatic skills.
• Used JIRA Agile for project management and bug tracking. Always willing to learn new skills to improve efficiency and increase knowledge base.
• Worked on various AppExchange products like DocuSign, Dupe Blocker, Pardot, Echosign, Conga Composer and Apttus according to the needs of the organization.
• Good Knowledge Cloud Services.
• A strong appetite for application and learning new technologies with a positive attitude coupled with solid interpersonal communication skills.
• A good team player with soft skills and learn quickly, Self-Motivated and a Team Player.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, APEX, SOQL, SOSL, Visual Force Pages, Custom components, Salesforce Lightning Components, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Email Messaging, Data migration Tools (data loader, data loader.io)

Force.com/Integrating Tools: Apex Data Loader and Force.com IDE, Force.com Platform (Sandbox, and Production), Eclipse, Excel Connector, Force.com Migration Tool, Demand Tools

Java/web Technologies: HTML, CSS, Java, AJAX, JSON, jQuery, JavaScript, XML, Web Services, Callout’s, Callan’s.

IDE Environments: Apex Data Loader, Force.com, Eclipse(Luna), Sublime Text.

Database: SQL Server, MS Access, Oracle

Operating Systems: Windows 8/2000/Vista/7, Linux, IOS.

Other: CPQ, GIT.

PROFESSIONAL EXPERIENCE

Confidential - Arlington, VA

Salesforce Developer/Administrator

Responsibilities:

• Interaction with SCRUM Master/Business Analyst regarding new requirements and understanding the business requirement.
• Participated in requirements gathering and creating functionalrequirements.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Created Visualforce pages for custom login and configuration of communities. ConfiguredSalesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Worked with varioussalesforce.com objects Account, Contact, Leads, Opportunity, Cases, Order standard objects.
• Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data intoSalesforce.com from other databases and CSV files.
• Deployed application from Sandbox to Production environments using Change Set, Eclipse and Force.com Migration tool.

Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, CPQ, Ajax, jQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

Confidential - Akron, OH

Salesforce Developer/Administrator

Responsibilities:

• Involved with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Developed various custom objects, tabs, components and Visual Force pages. Customized page layouts for standard/custom objects and assigned record types.
• Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Used Conga Composer for storing historical reporting data.
• Created Custom login VF page for the dealers to access the application.
• Creating Workflow Rules, Tasks, Email Alerts and components to suit to the needs of the application.
• Involved in designing, development and Testing of UI Applications using VF Pages and Apex classes, Apex Triggers as per requirement.
• Involved in Service Cloud Application Setup activities and customized the apps to match the functional needs of the organization.
• Hands on experience onSales force Lightning for Customizing Reports and Dashboards for business use.
• Created Triggers for email update for any new offer is released and Developed Batch apex along with combination of schedule apex to reduce the data for space utility.
• Used the sandbox for development, testing and code migration to Production.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Created custom settings for seasonal offers like spring, summer etc.,
• Used data loader and data loader.io to store data into the database.
• Updating of email and automated email will be send to the dealers if any issue is raised by dealers.
• Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.

Environment: Workflows, Rest, Soap, Apex, Visual Force, Triggers, SOQL, HTML, Java Script, Web Services, Salesforce Lightning Components, Data loader, CPQ, Security Controls, Force.com IDE, MS Access.

Confidential - Newark, NJ

Salesforce Developer

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Worked with varioussalesforce.com objects like Accounts, Contacts, Leads, and Campaigns etc.
• Developed various custom objects, tabs, components and Visual Force pages. Customized page layouts for standard/custom objects and assigned record types.
• Created data validation rules and formulas as per business requirement. Created workflow rules to automate tasks, email alerts, field updates and time-dependent actions.
• Developed and configured various custom reports and report folders for different user profiles based on the need in the organization.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, Reports and Dashboards.
• Designed, and developed Apex classes, Controller classes, Extensions and Apex triggers for various functional needs in the application.
• Designed various web pages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
• Help users with Chatter teams/groups and follow application as well.
• Provided ongoingsalesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex (Classes, Controllers & Triggers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Loader, Sandbox, HTML, Java Script, Eclipse IDE Plug-inSalesforceDeveloper.

Confidential - Dallas, TX

Salesforce Administrator/Developer

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects ofSalesForce.com (SFDC).
• Worked with management and other developers to translate marketing needs into design requirements.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing WSDL in the application for access data from external systems and web sites.
• Creating Reports and Campaigns (Campaign Hierarchies)
• Coordinated integration tests with various groups and generated/documented test cases and deployment plans.
• Involved withSalesforce.com Premier Support and handled the support cases with the helpsalesforce.com support.
• Worked on Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Creating Custom Objects and defining lookup and master-detail relationships on the objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems andSalesforce.com Objects and fields.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential - Cary, NC

Java Developer

Responsibilities:

• Involved in various stages of the SDLC using Waterfall development process.
• Responsible for developing user interfaces using HTML, JavaScript, jQuery, Ajax, JSP and Servlets.
• Responsible for developing spring controller classes, Command classes and configured dispatche-server.xml for Spring MVC.
• Using ApplicationContext.xml created the dependency Injection for the Action classes using Spring IoC.
• Responsible for achieving object relational mapping by configuring the deployment descriptors in Hibernate.
• Responsible for writing stored procedures, queries using PL/SQL to process the data on DB2 database.
• Involved in performing regression testing, unit testing using JUnit.
• Used WSDL and SOAP messages for getting credit card information from third party and used Web Services (JAX-WS) for exchange rate calculations.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Environment: Core Java, Hibernate, Spring MVC, JDBC, JSP, jQuery, XML, CSS, AJAX, Maven, WebSphere Application Server 6.1, JUnit, log4j, RSA, SOAP- RPC, DB2.

Confidential

Java Developer

Responsibilities:

• Implemented Core Java (API, Multi-Threading, Collections).
• Involved in the analysis, design and implementation and testing phases of SDLC.
• Experience Working with Agile Development methodology.
• Experience working with Git version control systems.
• Worked on designing modules of the applications and have represented those using UML diagrams with Rational Rose.
• Extensively worked with Java Script for front end user interface.
• Designed and implemented the User Interface using OO JavaScript, HTML, XML, CSS, JSP.
• Responsible to manipulate HTML, CSS in jQuery as well as making the pages dynamic using AJAX, JSON and XML.
• Used MAVEN for build and deploying the application onto the Application server.
• Designed and developed the business logic layer and data access layer using different kinds of Data Access Objects (DAOs).
• Create database queries for data insertion, updates and views using Oracle 10g.
• Developed server-side utilities using J2EE technologies Servlets in the back-end.
• Worked on JSF and JSP tag libraries for reusable web interface components.

Environment: Java 1.7 and older versions, Eclipse IDE, Apache Tomcat, Maven, Git, XML, CSS, HTML, Hibernate, Spring MVC, AJAX, MySQL, jQuery.