SUMMARY

• Over 7+Years of IT experience that includes 4+ years of experience in Salesforce.com CRM Platform and 3 years of experience in Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including business analysis, requirement gathering, design, development, enhancements, testing, deployment and maintenance of applications.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force AppExchange and JAVA and C#.
• Worked on Lightning Process builderflows, Connect API,Chatter and quick Action.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Good Experience onSalesforceLightning.Experience in third party integration with ERP (Marketing Cloud, Service Cloud).
• Experience in Administration, Configuration, Implementation, Lightning and Support of Salesforce CRM.
• Hands on experience in implementing security and sharing rules and Apex Language.
• Experience in creating Validation Rules, Approval Process, Workflows for automated lead routing, lead escalation and email alerts.
• Experience in designing various Webpages in Visualforce. Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.
• Experience in using Force.com Explorer to browse data model schema, custom objects, fields, and to build and test SOQL queries.
• Good knowledge in Unit Testing, Test Coverage and Code Review.
• Involved in Deployment of applications in all environments, Dev, UAT, and Production.
• Excellent written and verbal communication skills to keep stake holders and team members apprised of goals, project status, and resolving issues and conflicts.
• Excellent client management skills, presentation skills, operational metrics, and time management.
• Working experience with Selenium WebDriver.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce Certified, Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force Pages, Workflow & Approvals, Dashboards, Lightning Experience, Analytic Snapshots, Custom Objects.

ETL/Integration Tools: Eclipse Force.com IDE Plug - in, Connector, Data loader, Force.com

Languages: Apex, C#, Java, HTML, JavaScript, HTML, SQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008.

Database: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Documenting Tool: MS Office

PROFESSIONAL EXPERIENCE

Confidential, Allen, TX

Salesforce Developer/Admin

Responsibilities:

• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, profiles and workflow rules.
• Ensured data integrity through the appropriate use of loading and exporting tools, for bulk of data using Data Loader.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity. Onsite point of contact for salesforce for the inside sales team.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Working on a large-scale complex Salesforce development projects along with integrating data from other systems.
• Worked on Connected Apps in Salesforce.
• Configured Outlook integration with salesforce and Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
• Empowered the company by quickly learningadministration and implementing workflows, schemes, custom fields, and dashboards.
• Created and implementedworkflow optimizing Owners, Queues, Statuses, and Environment
• Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling data migration and maintenance of page layouts.
• Experienced in schedulable Apex classes, Apex sharing rules, Email Services according to the functional needs of the application.
• Well maintained Test Code Coverage and Unit testing for all the codes in the system following the Salesforce limits. Identified test cases for automation in Selenium.
• Automated the test scripts using Maven-Selenium Project in Eclipse Editor.
• Testedapps by appending multiple components to aLightning ApplicationtherebydeployedApplications fromSandbox to Production.
• Involved throughout life cycle of the project. Implemented triggers, Visualforce pages and Components.
• Performed the roles of Salesforce.comDeveloperand Administrator in the organization.
• Worked on cross platform usage of the project functionality using Lightning.
• Used Salesforce1 Simulator to test if lightening component works on the simulator.

Environment: Salesforce.com, Apex, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Integration Techniques, Lightning experience, Lightning components, Sandbox data loading, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, Selenium, report, dashboard, Force.com IDE

Confidential, Woodlands, TX

Salesforce Developer/Admin

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Worked with Integration and web services.
• Designed various HTML Email templates for Auto-Response to customers.
• Integrated Sales force with legacy systems using Apex Web services and outbound messaging.
• Moved Data into different sandboxes in the organization by writing the custom components.
• UseData Loaderto insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.
• Implemented Apex Triggers with SOQL queries.
• View, create and associate Jira issues with salesforce.
• Worked on various salesforce.com standard objects like Accounts, Opportunity, Products.
• Involved in Regression Testing using Selenium
• Involved in Functional Testing, GUI Testing and Compatibility Testing.
• Worked on Opportunity Line Items, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.
• Extensively worked on building complex Visual force pages using standard, custom and extension controllers to suit the needs of the application.

Environment: Salesforce.com, Apex, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Integration Techniques, Sandbox data loading, workflow, Selenium, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE

Confidential, Houston, TX

Salesforce Admin/Developer

Responsibilities:

• Createdpage layouts, search layouts to organizefields,related lists, and other components on record pages by defining lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Maintained field level security.
• DevelopedSalesforce.comapproval workflow with tasks from interview schedules and approvals for further interviews finally resulting into offers.
• Involved in creatinguser rolesandHierarchy.
• DevelopedVisualforcepages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
• Moved data into different sandboxes in the organization by writing the component list.
• Made new feature enhancements onService cloudconsole view and developed some Visual force components
• Wrote triggers to process incoming servicee-mailrequests from customers to automatically create new case records.

Environment: Salesforce.com, Apex, Visual force, triggers, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Sandbox data loading, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE

Confidential

Java Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design and development.
• Used Rational Rose for Use case diagrams, Activity flow diagrams, Class diagrams and Object diagrams in the design phase.
• Developed Custom Tags to simplify the JSP code. Designed UI screens using JSP, Struts tags and HTML.
• Used JavaScript for client-side validation.
• Used Struts and EJB in the application development
• Used JDBC for Data based access.

Environment: J2EE1.4, Struts 1.1, JSP1.2, Servlets 2.3, JMS, XML, JDBC, JavaScript, SQL, UML, HTML, JNDI, Log4JWeb Logic Application Server, Eclipse, Rational Rose, Oracle.

Confidential

Java Intern

Responsibilities:

• Part of the team which was responsible for designing and developing the application in n-tier fashion as per struts based MVC architecture standards.
• Object Oriented Analysis and Design using UML include development of class diagrams, Sequence diagrams, and State diagrams and implemented these diagrams in Microsoft Visio.
• Designed and created Java objects, JSP pages, JSF, JavaBeans and Servlets to achieve various business functionalities.
• Created validation methods using JavaScript and Backing Beans.
• Involved in writing client-side validations using Java Script, CSS.
• Involved in designing test plans, test cases and overall Unit testing of the system.
• Developed controllers and actions encapsulating the business logic.
• Developed classes to interface with underlying web services layer.
• Designed web services for the above modules.
• Prepared documentation and participated in preparing user’s manual for the application.

Environment: J2EE1.4, Struts 1.1, JSP1.2, Servlets 2.3, JMS, XML, JDBC, JavaScript, SQL, UML, HTML, JNDI, Log4JWeb Logic Application Server, Eclipse, Rational Rose, Oracle.