SUMMARY

• IT Professional with 8+ years of experience on entire SDLC from project initiation to design, development, testing and implementation.
• Effective in interacting with business executives and project stakeholders to identify organizational needs and elicitation of requirements, and communicate the results of analysis to developers and related participants.
• Expert in conducting various requirement gathering techniques like JAD sessions, One on one meeting, Planning, daily stand up meetings and conducted surveys and analysis and documenting “as - is” and “to-be” scenarios.
• Facilitating User Acceptance Tests and other testing procedures when required. Testing phase of the project included producing test cases and scripts, manage progress and debugging.
• Hands on with VIEWS, JOINS & STORED PROCEDURES in SQL. Hands-on QA testing experience in client server.
• Provided timely status and estimating, budgeting and resource allocation procedures
• Hands-on experience with MS Visio, Process diagrams, and use case diagrams for creating data flow/process flow diagrams such as flowcharts, activity charts, sequence diagrams as per UML.
• Skilled on numerous tools including and MS Visio, Sales force, SnagIT, Table au and Jira during various stages of SDLC.
• In addition, my Computer Application educational background enables me to have an increased understanding of the business processes
• A quick learner and able to quickly adapt to new technologies and project work environments.
• Excellent interpersonal and verbal & written communication, presentation and problem solving skills.

TECHNICAL SKILLS

Project Methodologies: Agile (SCRUM), Waterfall

Databases: MS SQL Server, Oracle. Database

Operating Systems: Microsoft Windows XP

Business Modeling Tools: MS Visio, Smart Draw

Requirement Management: Tools Confluence

Defect Tracking Tools: JIRA, HP-ALM, Quick Test Professional

Repository Tool: Share point

CRM Tool: Sales force

Reporting Tool: Crystal Reports

Other Tool: MS Project, MS Office, WORLDOX, Counsel link MS Outlook, MS Power Point, MS Excel, SnagIT, Tableau

PROFESSIONAL EXPERIENCE

Confidential - Reston, VA

Sr. Business systems Analyst/Product Owner

Responsibilities:

• Worked on Multiple Applications like ULDD (Uniform Loan Delivery Data), Early Check where different lenders submit loans to Confidential .
• Worked on QREP (Quality Reporting Enterprise Platform), this application is used by all the major projects in Confidential for reporting purpose and delivered the reporting application successfully.
• As a Product Owner took part in backlog groomingSetting the acceptance criteria and defining the definition of DONE -
• Gathering requirements from stake holdersand updating them in the product backlog.
• Managed discursions sessions with SMEs,Businessdepartments, and ITAnalystsProject Managers for planning and Requirements Gathering.
• Used group discursion sessions, and one-on-one meetings to identifybusinessand System Requirements, and documented using Use Case Modeling, Process Flow diagrams and documentation.
• Identified the key stakeholders and thebusinessusers of the application.
• Created product roadmap for the various stages and releases thought the project lifecycle.
• Involved in upgrading the applications from Windows 2008 to Windows 2010.
• Successfully upgraded the applications and fixed all the issues on time which were the roadblocks for the upgrade in fast pace environment and short time.
• Gained good knowledge on loan origination process and the documents involved in the set up 10O3, Good faith estimate and TIL (Truth in Lending).
• Worked with business users and reporting team to build custom reports and documented the reporting requirements by using spreadsheets using pivot tables, Logical Excel statements and graphs.
• Captured, Organized and Tracked requirements in Requisite Pro
• Created analytical models that estimate future credit risk and losses at the account level for all existing and prospective loan products.
• Worked as an Interface between the loan advisors, brokers and the different teams involved in the application development for better understanding of the business reporting functionality.
• Conducted JAD sessions with stakeholders, end users and SME, to determine the criticalbusiness processes and identification key functional requirements.
• Created process flow diagram in MS Visio.
• Conducted timely requirement review sessions with Stakeholders andbusinessand end users to ensure product verification.
• Actively conducted and participated daily standup meeting with team to know the status and progress of the requirements.
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Worked closely with the testing team participating in Unit, GUI, Black box Smoke, Integration and UAT Testing
• Identified and documented issues, risks, gaps and their impact to the project life cycle.
• Analyzed the Gaps for Training purposes and provided recommendations and alternatives.
• Extensively used and managed all the requirements artifacts in Confluence.
• Maintained all the stories and tasks in JIRA used to know the status of requirements.
• Implemented JIRA Safe methodologies in the project.
• Maintained and reviewed the test cases in HPALM.
• Reviewed test cases and maintained the Requirement Traceability Matrix (RTM).
• Performed Functional and UAT testing before the system went live.
• Involved in creating User Manuals and training users for the application built.

Environment: MS-Office, MS Access, Excel, MS outlook, Snagit9, Confluence, SharePoint, JIRA, Windows XP, Power point, SQL, HPALM, Tableau

Confidential - McLean, VA

Business, Systems Analyst

Responsibilities:

• The biggest challenge was creating the requirements for interaction between the online loan processingsystem(Form 1003) and the underwriting engine (Loan Prospector).
• Interacted heavily with the QA Teams to ensure testing of software while maintaining quality procedures.
• Ensured that the developed application adhered to SOX Compliance.
• Participated in Code Review Sessions to identify defects and shortcomings in the code.
• Assisted thebusinessusers in conducting UAT.

Environment: Microsoft Office Suite, MS Visio, Windows XP, SQL, XML, Crystal Reports, QTP, Quality Center

Confidential - Herndon, VA

Business Analyst

Responsibilities:

• Analyzebusinessrequirements and collaborate with other technology team members in the development and delivery of projects within the specifications.
• Communicate status of projects to stakeholders and effectively manage escalated issues.
• Gathered, analyzed, and evaluatedbusinessrequirements against existing application products to address end user requirements and created product roadmaps.
• Extensively used Agile methodology, conducted and lead Agile ceremonies.
• Worked directly with clients at all levels within the organization and with outside parties to identify functional requirements with sufficient detail and clarity to allow development of the proposed solution.
• Develop and vet list of requirements for use in the recommendation and selection of a COTS product to meet thebusinessprocess needs.Information on Home equity policy.
• Extensively worked with team and SBA team members for approach and inputs (functional and technical requirements, as-is and to-be process flows).
• Worked with team to define and document use cases for home andbusinessloanCOTS solution.
• Also, worked onsystemfeature requirements such as workflow management, case management, role based access,businessrules engine, document management etc.
• Facilitated complex design and technical discussions, reconciling differing opinions and driving the decision-making process.
• Performed tasks and activities related to COTS product review and selecting including market survey, product/vendor ranking, preparation of documentation for vendor proposal responses etc.
• Extensively researched and worked with cloud based vendors and solutions such as Sales force, PEGA AWS etc. as part of analysis of alternatives.
• Responsible for coming up with As-Is and To-Be Architecture diagrams depicting the overall proposed solution to meet SBA needs.
• Identified the list of internal as well as externalsystemsthat the currentsystemintegrates with and the corresponding protocols for batch and real time interfaces.
• Worked with team members to prepare blue print/road map and detailed plan to implement a COTS solution.
• Worked closely with the Equity products group to gather and document the business requirements for P2 project (Product and project), including requirements clarification and analysis.
• Liaised with business users to understand and gather the pain points and business needs and then translated those into business requirements to be used for I Portal migration.
• Based on business needs and product assessment, prepared the Equity Assessment Document that included requirements, my analysis and recommendation.
• Worked on equity and option product rationalization and performed As-Is Vs To-Be analysis for migration of I Desk application to I Portal application.
• Prepared detail requirement document at equity product type, product sub-types and features level to be used in I Portal.
• Worked on reclassification of option types and option features so that relevant data points could be captured properly in I Portal.
• Prepared and made presentations using MS PowerPoint and Visio to project stakeholders and senior management.
• Documented the tracking and maintaining institution transformations for IFC equity investments because of Mergers and Acquisitions, spin offs.

Environment: Agile Methodology, SnagIt, Salesforce.com, AWS, SharePoint, JIRA, MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS-Project, MS-Visio, XML, and Oracle

Confidential - King of Prussia, PA

Business Systems Analyst

Responsibilities:

• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to theirbusinessrequirements and the test case to their functional requirements.
• Worked closely with the QA Team and played a key role bringing in best practices of test driven development in an Agile environment.
• Actively participated in the Daily stand up and Weekly status meetings.
• Conducted User Acceptance Testing (UAT) to ensure all thebusinessrequirements have been fulfilled by the application.
• Prepared detailed user manuals and conducted training sessions.

Environment: Agile Methodology, Smart Draw, Microsoft Visio, JIRA, Oracle DB, Java, SQL