SUMMARY

• Certified Salesforce.com Developer and Administrator around Seven Years of IT experience that includes 5+ years of experience in Salesforce.com CRM Platform and Two years of experience with Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, developer, enhancement, testing, deployment and maintenance of standalone object - oriented enterprise applications.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex
• Experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects.
• Hands-on experience in using New Lightning UI to bring Salesforce into the responsive UI era of web-based applications.
• Understanding and writing user stories for the implementation of SOSL, SOQL and WSDL.
• Good Experience in data migration and integration using Data Loader, Import Wizard.
• Hands on experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.
• Strong knowledge about Sales cloud, Service cloud, Community cloud & Marketing cloud configuration and customization and good understanding with Client/Server architecture.
• Hands on experience in using enterprise integration tools, extract transformation and load(ETL), enterprise information integration tools and enterprise architecture initiatives(EAI).
• Experience in developing mobile applications using Bootstrap & Heroku and has good knowledge in PhoneGap.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica on Demand.
• Experience in developing UI using Visualforce pages and providing business logics using Apex.
• Hands on experience of SalesforceWeb Services API like REST, Bulk & SOAP.
• Experience with environments consisting of Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Experience on JavaMulti-Threading, Collection, Interfaces, Synchronization, and Exception Handling.
• Hands on experience working with HTML, XML, CSS, JQuery, JavaScript, JSON, Angular JS and AJAX.
• Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox and Migrating code from one sandbox to the other).
• Strong knowledge and working experience in software Development Life Cycle(SDLC) methodologies such as Agile, Scrum and Waterfall model

TECHNICAL SKILLS

Salesforce technologies: Apex, visual force, SOQL, SOSL, Email template, formula, Validation rules, apex trigger, workflow and approvals, App exchange, Eclipse, salesforce.com IDE, Apex data loader, web services. Dashboards, Analytic Snapshots, Custom Objects, Lightning.

Salesforce Tools: Eclipse, Force.com, Eclipse IDE plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel connector, Git, Force.com Platform (Sandbox, and Production) QTP and Sandbox Testing.

Data Migration Tools: Data Analysis, Data Cleansing, Data Normalization, Data Migration, Data Loader

Database: SQL Server 2005, Oracle, MS Access, PeopleSoft

Programming Languages: Java, C#, .NET, HTML, Apex, DL/SQL

Project Management: Agile/Scrum, Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

SFDC Developer/ Administrator

Responsibilities:

• Designed, and developed the new interface for implementing a better solution that replaced the old interface.
• Created Custom objects, validation rules, Custom tabs, Components, Visual force Pages to meet the application requirements.
• Worked on web services to integrate Salesforce using REST API calls.
• Created Page layouts, Record Types, Profiles, Roles, Permission settings, Users, and Sharing settings.
• Created Multiple Sandboxes to migrate all the related Development, Customizations, and Configurations from one system to another system.
• Used Inbound/Outbound change sets and Eclipse for deploying components from Sandbox to Production Environment.
• Migrated Data and associated the relationship for Standard as well as Custom objects using data loader, Import Wizard.
• Used SKUID to create custom components as an extension to Lightning.
• Implemented/Worked on Apps such as Conga Composer, Conga Solutions, and Quote Sync to meet the business requirements.
• Designed and developed Visual force pages and controllers.
• Used Salesforce Lightning Connect Integration with third party tools.
• Used Canvas tools and JavaScript API’s to integrate a third-party application in Salesforce.
• Served as a marketing product expert and administrator of SFMC processes (manage subscriber-level data).
• Setup, maintained, and optimized Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Involved and implemented Sales cloud, configuration, dealers, contacts, territory management, commitments, metrics, workflows, validations reports, dashboards and dealer grouping.
• Constructed number of wave analytics using business object web reports.
• Used business object integration instead of reporting tool for full wave analytics.
• Used wave analytics to explore the data and share it with customers and sales team for the efficient sales of the products.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Deployed from DEV to QA, UAT, Staging, and Production using Force.com.

Confidential, Maryland

Salesforce Developer and Administrator

Responsibilities:

• Discussed and analyzed the requirements with the business team and converted the requirements into detailed technical requirements.
• Used Force.com Developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Implemented Security Settings, configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Implemented Apex Data loader "Command Line Interface (CLI)" to automate the data loading process for the sand box refresh activity.
• Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the pricing team
• Created and used Email templates in HTML and Visualforce, involved in replication of Salesforce CRM data to SharePoint.
• Customized existing Visualforce to align with Salesforce new Lightning UI experience
• Built apps visually with Lightning App Builder, Lightning Components and lightning connect integrations across multiple connections.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created Apex Controller server for Salesforce Lightning experience and added Lightning Component to lightning pages and record pages.
• Customized Salesforce alerts and notifications regarding new business acquired via the Sales process.
• Worked with wave analytics assets like apps, dashboards, lenses, data sets to explore and import the data.
• Configured Salesforce and marketing cloud integration user along with configuration in Salesforce.
• Automated emails, customer events and activities and set criteria to shoot emails by creating the Journey’s page.
• Created data extensions to admit contacts into a journey and determined action and executed Journey builder.
• Executed data driven campaigns, email, mobile push, sms.
• Mapped clinical data from EHR to health cloud objects and fields that hold patient and engagement data.
• Imported Historical medical information associated with patients to health cloud through custom integration and created patient job flow.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Used the sandbox for testing and migration of code to the deployment instance after testing.

Confidential, Brea, CA

Salesforce Developer

Responsibilities:

• Involved in Requirement gathering and development of Design Document and Technical Design Document.
• Implemented Security Settings, configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the pricing team
• Made Canvas applications available in the chatter, Visual force pages, Salesforce1, page layouts and Salesforce console
• Customized Salesforce alerts and notifications regarding new business acquired via the Sales process.
• Configured Salesforce and marketing cloud integration user along with configuration in Salesforce.
• Created data extensions, list to load data into Salesforce marketing cloud.
• Used Health cloud packages to convert lead records to patient records and also installed risk stratification package to make admins view dashboards of at-risk patients.
• Mapped clinical data from EHR to health cloud objects and fields that hold patient and engagement data.
• Imported Historical medical information associated with patients to health cloud through custom integration and created patient job flow.
• Created custom health cloud console to align with how organization works with patients.
• Conducted interviews with key business users to collect requirement and business process information.

Confidential, Seattle, WA

Salesforce Developer and Administrator

Responsibilities:

• Design Requirement documents and functional document for the development team.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Used Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce pages.
• Used Organization security, Network-based security and Session security to implement platform security.
• Used Tab permissions, Record type permissions and Field Level Security to implement component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Implemented various advanced configurations like Visual Flows, Process builder, service cloud console and Salesforce.com Community setup.
• Worked on the Page Layouts, enhanced search results by modifying Search Layouts, provide Custom links, Related lists and other components on Record detail pages and Edit pages.
• Provided training to internal business users to use application and develop their own custom reports.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development.
• Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML.
• Extensively designed and developed web pages using JSP, HTML5, JavaScript, AngularJS and CSS in the front end.
• Used JDBC to invoke Triggers, Stored Procedures in Oracle10g.
• Used Web services (SOAP) for transmission of large blocks of XML data over HTTP.
• Developed Restful Web services for transmission of data in JSON format.
• Developed ANT scripts for automating build process
• Extensively worked on XML DOM Parser.
• Used Spring Model View Controller (MVC) 2 architecture. Used JSPs in front-end, Used XSL/XSLT for transforming common XML format into internal XML format.
• Used Log4J API for logging and debugging and deployed application on WebSphere server.
• Implemented the Web Services with WSDL, UDDI, and SOAP from the scratch by using Apache Axis.
• Debugged the code using Javadebugger and Eclipse and used exception, condition and other break points.
• Involved in installation of Oracle Client, troubleshoot and establish the connection to Oracle database.

Environment: J2EE, Struts, Servlets, EJB, AJAX, HTML, CSS, XML, Ant, JavaScript, Oracle 10G, Eclipse 3.0, WebSphere 5.x, Log4J, Junit, Rational Rose AngularJS.