SUMMARY

• Over 6 years of experience as a Business Analyst using the iterative software development lifecycle principles of Rational Unified Process to manage business analysis, systems analysis, business re - engineering, requirement gathering/analysis, internal control reviews, and auditing systems
• Highly proficient in working with users to gather requirements, analyze them and subsequently use the Rational Product and design tools to model the requirements.
• In-depth knowledge of creating use case, activity, logical, component and deployment views to extract business process flows and workflows; thereby helping development and quality assurance in understanding the requirements.
• Extensively used rational tools for creating use cases, version control, defect tracking and reporting and applied the Rational Unified Process in all areas of a Software Development Life Cycle.
• Interacted with large teams of testers and developers through excellent communication and interpersonal skills.
• In depth knowledge of RUPs Iterative Software Development Life Cycle process.
• Requirement Analysis and Use Case development, UML modeling using Visio.
• Experienced in conducting Joint Application Development / Design (JAD) sessions.
• Experienced with Requirements gathering, data modeling, System Architecture, Feasibility studies, Scope Documents &requests for proposal (RFP).
• Experienced with Data Flow Diagrams(DFD), Flowcharts
• Knowledge of applications such as SOAP and REST
• Highly experienced in working on concurrent projects in a very demanding situation.
• Experienced in coordinating with the configuration and change management groups for Clear Case Version Control.
• Possess business skills in Project Management and Marketing as well as in problem solving and customer relations.

PROFESSIONAL EXPERIENCE

Confidential, Newark, DE

Business Process Analyst

Responsibilities:

• Gathered business requirements by participating in JAD sessions, interviewing business users and stakeholders, conducting one to one sessions and consulting existing systems documents.
• Developed, coordinated, and maintained process mapping activities and documentation.
• Coordinated with requirement analysis team to finalize the scope of the project.
• Identified areas and potential projects where process redesign and improvement made a significant impact.
• Performed data analysis and determined data quality, relevancy, and accuracy.
• Created and updated the Functional Documents including Business Requirement Document (BRD), Functional Specification Document (FSD), Requirement Traceability Matrix (RTM), Use Cases and Wireframes, Data Mapping Documents and Data Dictionary.
• Participated in daily Scrum Meeting to discuss the progress of the project and steps needed to meet the deadlines.
• Participated in Business Process Design discussion and brainstorming sessions.
• Created and maintained Work Flow diagrams including Activity Diagrams, Class Diagrams, and Sequence Diagrams, Data Flow Diagrams using MS Visio.
• Created wireframes and UI Mockup Screens using MS Visio and MS Office.
• Maintained Requirement Traceability Matrix (RTM) for tracking the progress of requirements.
• Participated in Data and Process mapping sessions and create Data Mapping documents in coordination with the development team.
• Created Data Dictionary for Data Mart.
• Created and maintained user stories in JIRA for better understanding of the requirements for the development team. Also used JIRA for bug tracking.
• Run SQL Queries in Production and Development Databases using SQL Developer to understand Data Flow for effective Data Mapping and for creating Data Flow Diagrams for better understand the impact of the application.
• Acted as a liaison between Business and Technical teams.
• Documented Minutes of Meeting and FAQs
• Involved in creating and documenting Test Plan and Test Cases in Quality Center.
• Maintained document repository on SharePoint to ensure that any change to the systems documents is communicated effectively to the entire team and business users in a timely manner.

Environment: MS Visio, MS Office (Excel, Word, PowerPoint), Agile / SCRUM, Quality Center, JIRA, SharePoint, Java / J2EE, Oracle 10g, SAP (GL), SQL, Confluence, iRise 8.0

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Conducted GAP Analysis in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation and conducted feasibility study and performed impact analysis for proposed enhancements.
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios based on client specs and requirements. Conducted baseline testing, and generated reports.
• Responsible for Quality Management Life cycle.
• Logged defects ad triaged peer defects as well. Linked the defect to the test cases and requirement ids.
• Conducted business process modeling and analysis; identified assessed and articulated gaps /operational risks associated.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Planned and defined use case scenario for processing of New Business, Renewal, Cancellation, Reinstatement, Billing for various lines of business (Fire, Auto, and Commercial).
• Wrote Business Cases for the Stakeholders to understand the functioning of the new system.
• Reviewed test plans, test cases and maintained traceability matrix.
• Conducted User Acceptance Testing (UAT) and trained users on the implemented system.

Environment: Agile, UML, MS Office (Word, Excel, Outlook, PowerPoint, SharePoint), MS Project, MS Visio, Windows XP

Confidential, Jefferson City, MO

Business Analyst

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions involving the management and development teams to identify businessrules and requirements.
• Interviewed client employees to gather information, understand the users need, define requirements and develop specifications.
• Authored BRD, FRD’s and the technical specification documents based on thebusinessrequirements gathered.
• Conducted walkthrough sessions for key stakeholders during different phases of the Software Development Life Cycle (SDLC) to receive formal approvals.
• Involved in writing SQL queries for data manipulations in the project.
• Supervised the development of the prototype by simultaneously interacting with the clients and the technical team.
• Created navigation flows to help in understanding the UI flow with ease.
• Assisted the QA team in creating test cases and test scripts based on thebusinessrequirements.
• Actively involved in the UAT.
• Organized periodicalstatus meetingsto update the client project manager of the status.

Environment: Customized SDLC based on waterfall and iterative development, MS Visio, MS Office, MS Project, Traceability Matrix, SQL

Confidential, Scottsdale, AZ

Business Analyst

Responsibilities:

• Accountable for requirements gathering, creating necessary requirement document, maintaining vision document, supplementary specification document and developing use cases from the functional specification using RequisitePro
• Analyzed, collected and prepared user requirements, definition, scope and expectations for project deliverables after multiple Joint Application Development (JAD) sessions. As a result, documented and synthesized requirements into a business requirements document (BRD)
• Delivered system documents, processes, and use-case diagrams using Rational Rose and Rational RequisitePro
• Enhanced existing custom software applications and provided clients with technical support on: custom software applications, major word processing, spreadsheet, and graphics software packages, and PC-related hardware
• Cooperated with other team members of business analysts, developers and testers throughout the entire development life cycle to elicit and manage requirements using RequisitePro
• Participated actively in project management including time, scope and cost management
• Monitored participating clients actions and submissions on the software system
• Used MS Visio for creating project schedules, data flow diagrams, process flow diagrams, and network diagrams.
• Provided assistance to improve effectiveness of overall project management and MS Project scheduling activities, and helped develop a standard work breakdown structure and schedule templates to improve tracking of the project.

Environment: UML, JAD, MS Visio, MS Project, Rational RequisitePro, Rational Rose