SUMMARY

• Overall Five + Years of IT experience and Two years of Experience as Pega System Developer in designing & developing the Applications using the Pega RULES Process Commander BPM - PEGA PRPC 6.2
• Around Three years of experience as a System Engineer in supporting applications using ETL tool - Informatica Power Center 8.1
• Expertise in Full Pega Implementation cycle including Business Process Modeling, Analysis, Designing, Development, Integration, Testing, and Deployment of BPM Applications.
• Worked in Retail, Telecommunication and Banking domains.
• Expertise in the Initial set up of the application by using Enterprise Application Accelerator thereby defining the Rule sets, Organizational Hierarchy, Organizations and Divisions.
• Hands on experience in design and development of Class structure, Activities, Flow Rules, Flow Actions, Decision rules, Declarative Rules, Privileges, Access Group and Access Roles, Service level rules, Harness and Section Rules
• Hands on experience on PRPC construction and debugging tools such as Tracer, PLA, Clipboard, DB Trace and System management Application (SMA)
• Experience in preparing the RFP (Request for Proposal), project estimation process for the multiple projects
• Research-oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.

TECHNICAL SKILLS

Tools: Informatica PowerCenter 8.1, IBM ITSM, Pega Rules Process Commander v 6.2

Databases: Teradata, Oracle 10g, MS-SQL

Operating Systems: Unix, Win 98/2000, Win XP

Programming Languages: PLSQL, SQL, HTML and XML, Shell Scripting

CASE Methods/Tools: Microsoft VISIO 2003

Utilities: TOAD

PROFESSIONAL EXPERIENCE

Confidential, Greensboro, NC

Pega System Developer

Responsibilities:

• Involved in Project Implementation, Coding, Tracking, Coordination & Execution
• Involved in gathering Functional and Business requirements
• Involved in creating Activities, Flows, Flow Actions, Properties, Access Groups, Access Roles, Rulesets, and Ruleset Versions.
• Created Activities for Routing Work object to Work-party, For Notifying Work-Party, OnChange Activities, and Trigger Activities.
• Created Decision tables and Decision trees based on Business Requirements.
• Implemented PRPC BPM components like Declare expressions, Declare OnChange, Declare Triggers, and When rules etc.
• Involved in Creation of Reports using List View and Summery View.
• Involved in changing application configuration by Making few Decision tables and related properties reusable by moving them to new class.
• Involved in creating Declare Pages
• Created technical design documents and requirements documents for few use cases.
• Created Email Correspondences.
• Worked withClipboard, Rules Inspector, andTracerfor troubleshooting the issues
• Involved in Bug fixing, Production support
• Involved in meetings with project managers, Users and other development teams in developing a coherent view of the system
• Worked closely with quality assurance team and also performed unit testing

Environment: PRPC v6.2,SOAP Services, XML, Microsoft SQL Server, IBM WebSphere Application Server 6.1, Java, SQL Developer, HP Quality Center 10.00,MS VISIO 2003, CSS

Confidential

Pega System Developer

Responsibilities:

• Created estimations based on requirements
• Involved in development of process flows and UI.
• Implemented various PRPC BPM components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes, when etc.
• Involved in creation of security elements for application like Access groups, User roles, privileges.
• Involved in creating data model for the application, using Properties (Page Lists, embedded pages), analyzed the application and proposed the work page structure.
• Worked with Clipboard, Rules Inspector, and Tracer for troubleshooting the issues.
• Created activities and steps for implementing core business logic
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Preparing environment for development by creating required Classes, RuleSets, RuleSet Versions, Access Groups, etc.
• Configured service level agreements (SLA) by setting goal and deadline intervals
• Involved in creating Activities, Flows, Flow Actions, Properties, Access Groups, Access Roles, Rulesets, and Ruleset Versions.
• Involved in Bug fixing, Production support.
• Involved in setting up SMS and email correspondence
• Involved in sending notifications to the tracking system and other relevant systems
• Versatile team player with proven problem solving skills, excellent communication and interpersonal skills

Environment: PRPC v6.2,SOAP Services, XML, Microsoft SQL Server, IBM WebSphere Application Server 6.1, Java, SQL Developer, HP Quality Center 10.00,MS VISIO 2003, CSS

Confidential

Software Developer (ETL/Informatica)

Responsibilities:

• To extract, transform, cleanse the data from the source and load it to the target destination using Informatica workflows (ETL tool).
• To understand the mappings and the flow of data from various external sources
• To analyze the root cause and permanently fix the issues
• To handle severity (Sev2-3) tickets/requests raised by the business users
• To update daily dashboard of ticket log
• To send status updates to the leadership
• To monitor and help in smooth completion of daily batch jobs
• To report and handle any critical issue until its resolved
• Extensively usedETLmethodology for supplying Data Extraction, Transformations, process solution in a corporate - wide - ETL Solution
• Strong in writingSQL, PLSQLscripts inOracle 10g
• Experience loading data intoTeradataDatabase. Implemented Teradata Parallel Transporter connection as part of Performance Tuning by creating Stored Procedures
• Interacted with Management to identify keydimensions andMeasuresfor business performance
• Versatile team player with proven problem solving skills, excellent communication and interpersonal skills

Environment: InformaticaPower Center 8.5,InformaticaPower Connect,(Repository Manger, Designer, Server Manager, Workflow Monitor, and Workflow Manager), RDBMS, Oracle 10g, PL/SQL, Toad, UNIX Shell scripting.