SUMMARY

• Seven plus years of diverse progressive experience in Information Technology, with emphasis on, Business Analysis, Scrum Master, Project management,and Software Development.
• Accomplished servant - leader capable of delivering large-scale software and Web development projects on time by effectively collaborating, facilitating, leading and coaching multiplescrum teams.
• Expert at driving the adoption and enforcement ofScrumrules, removing impediments and fostering self-management.
• Expert and Used Rally, Version One, JIRA and TFS to successfully integrate and centralize projects.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Experience with widely agile techniques: User stories, ATDD, TDD, Continuous Integration, continuous Testing, Continuous Integration, Pairing, Automated Testing and Agile Games
• ExperiencedProjectManagerwho excels in liaising between business and healthcare areas to achieve on-time, on-budget and on-specprojectcompletions.
• Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meetprojectdeliverables.
• Highly skilled at managing the full project lifecycle from requirements gathering to deployment and end-user training within time and budgetary constraints.
• Expertise in working with Business Analysis, Risk Analysis, Business Process Models, Business Flow Diagrams and Business Requirement Documents.
• Comfortable in working with different requirement gathering techniques like Brainstorming, JAD sessions, Focus Analysis, Reverse Engineering, Survey, Document Analysis, Interview, Prototyping and Observation
• Resourceful problem solver with strong analytical skills and the demonstrated ability to promote a positive work environment while leading and motivating both actual and virtual project teams
• Good working knowledge in Enrollment, Billing, Claims, CMS regulation, HIPAA regulations, 834 enrollment and 837 claims transactions for health care industries.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Experience Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Expertise in creating Use case diagrams, Activity Diagrams, Sequence diagram, Business work flows with complete understanding of various SDLC life cycle concepts.
• Extensive experience in modeling the AS IS and TO BE ecommerce solutions
• Extensive exposure of working in projects related to data and system integrations needed due to Merger and acquisitions.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Experience in the ETL (Extract, Transform and Load) process used to migrate data into new platforms using Informatica tool and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Hand on Experience in the back end applications of data validation process using SQL
• Experienced in performing Business Process Analysis to check the compatibility of the existing system infrastructure with the new business requirements and in translating business requirements, user expectations into detailed specifications by using various Text formats & Unified Modeling Language (UML).
• A self-starter and good at making healthy and productive working relationships in internal, external, independent, and team environments
• Result oriented, highly motivated, organized and eye for detail with excellent communication and interpersonal skills. Ability to adapt and quickly learn new technologies.

TECHNICAL SKILLS

Agile Tools: Rally, Jira, Version one and TFS

Operating Systems: Windows 98/NT/2000/XP/7, Citrix, VSE Mainframe.

Languages: C, C++, Visual Basic, SQL/PLSQL

Databases: MS-Access03/07/10, SQL Server, Oracle, DB2.

Tools: MS Visio, Rational Rose, Rational Clear Case, Rational RequisitePro.

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Testing Tools: Test Director, Load Runner, Quality Center

PROFESSIONAL EXPERIENCE

Confidential, FL

Scrum Master/Project Manager

Responsibilities:

• Scrum Master - Manage the team transition to Agile by coaching Product Owners and Development Team on Agile - Scrum, leading scrum meetings, assisting in creating the product backlog and removing impediments.
• Facilitated scrum ceremonies (sprint planning, refinements, reviews, retrospectives, daily stand-up, etc.).
• Tracked and communicated team velocity, burnup/burndown and sprint/release progress.
• Worked with the Product Owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn-down.
• Lead full project life cycles starting from devising initial processes, Rally/Confluence setup, building backlog, story refinement, vertical & horizontal slicing of stories, story points estimation, MVP definition, release planning, and finishing with shipping products with highest value priorities, keeping product owners engaged throughout the process.
• Ensure that all stakeholders and project community are kept informed of the project's status and progress; ensure that schedules are developed and updated regularly.
• Responsible for escalation of issues and preparation of change requests as needed; identification and management of project risks along with the timely and accurate timely and accurate communication with scrum team members; manage scope.
• Experienced and Strong ability to influence and drive teams to success using Agile/Scrum/Lean practices. An Advocate for the Agile and Scrum methodologies.
• Experienced in ALM Tools TFS, Jira, Version One, Rally as Scrum Master for projects planning, metrics and reporting.
• Responsible for taking care of Rally tool adoption and maintenance.
• Responsible for implementing AGILE/SCRUM process for our team.
• Protected team from over-commitment, managed backlog, prioritized defects/bugs/technical debt.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Project budgeting, resource allocation management, capacity planning and associated reporting.
• Project obstacle and issue resolution.
• Project reporting and presentation to team members, stakeholders and upper management.
• Lead weekly project meetings, including scrum touch-points.
• Mentor and train BSAs and PMs.
• Weekly and Monthly department status reporting.
• Assist Manager with team staff management, communication and issue resolution.
• Participates in the design and testing phases and identifies problems that are new or without clear precedent, evaluates alternatives and finds solutions using a systematic approach to enhance performance within the project scope.
• Communicated with other management, engineers, architects, product managers, program managers and support specialists on product issues and deliverables.
• Documents, reviews and revises meeting minutes and action items from critical project meetings.
• Create and present stage gate presentation for funding for the next phase of a project.
• Act as a liaison between the business stakeholders and delivery team through the project life cycle to communicate and validate requirements and ensure that technical delivery team has full understanding of business goals and objectives as stated in the requirements.
• Develop work breakdown structure by collaborating with subject matter experts, reviewing requirements and scope, and utilizing applicable organizational assets such as templates, prior Project plans, and lessons learned documents.
• Provide Business Requirement Documentation (BRD) for the customers after through market and technology research and by analyzing current market trends.
• Facilitated Joint Application Requirement (JAR) sessions to identify business rules and requirements with Business Teams.
• Coordinated with Developers and testing teams to facilitate the projects.
• Participated in JAD sessions to identify the business needs and determine the impact on current and proposed projects.
• Gain an understanding of business intelligence needs and technical information and the ability to communicate effectively with external clients and internal staff.

Environment: Facets 4.71, RUP, MS Office suite, MS-Access 07, VBA, MS Excel, SQL Server 08, VB script, Quality center 9.0.

Confidential

Business Analyst/Data Analyst

Responsibilities:

• Gathering requirements from business users based on new market rules and Desk level procedures..
• Created business requirements document (BRD) & functional requirements document (FRD) to map the business rules as documented.
• Built databases in Microsoft Access07 as per new market guideline based on business rules and Desk level procedures, to asses Data Cleansing..
• Reported Vendors about the data issues and Data Quality when required.
• Created a Mapping document to map Codes provided by Vendor/Roster/Government owned Facilities to match the codes that are acceptable in Facets.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Created Pivot tables to show the oncoming new Adds vs Terms from new vendors.
• Worked with Operational team and End users to ensure the quality of data to help them get agreements from new providers.
• Worked with vendors as a representative on integration projects.
• Worked with IT and Business areas closely to understand business needs and implementation approach and have coordinated with enterprise architects to ensure seamless deliveries.
• Worked on gateway services to coordinate impacts, interfaces, enhancements, and other ad-hoc request.
• Worked on projects following Waterfall/Agile methodologies for projects and postproduction issues.
• Used detailed knowledge of the application, features and functionalities to assess the scope and impacts
• Performed Gap Analysis to check the compatibility of the existing system with the new business design using the “As is” and “To be” phase analysis.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and AOD’s using Visio.
• Interact with development/review BRD's to identify system Impacts and Process impacts
• Organize JAD sessions to document system requirements
• Documented Functional Requirements Specifications, Created Process flows/activity diagrams using Visio for projects following water fall methodologies
• Organized and participated in status call/meetings for project status tracking.
• Worked extensively with SMEs and performed Gap analysis to arrive at the gaps between current and future systems and the modules to be impacted.
• Facilitated Joint Application Requirement (JAR) sessions to identify business rules and requirements with Business Teams
• Worked with developers to debug code issue and update data transformation rules using Informatica.
• Documented and tagged requirements using Rational Requisite Pro.
• Identified features, Prioritized features, Identified Requirements by features and Developed Traceability Matrix using Rational Requisite Pro.
• Involved in designing and developing Data-Flow diagrams, E-R diagrams, and logical and physical database design.
• Facilitated collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Involved in UAT testing, UAT Regression and Implementation phase for releases.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.

Environment: Facets 4.71, RUP, MS Office suite, MS-Access 07, VBA, MS Excel, SQL Server 08, VB script, Quality center 9.0.