SUMMARY

• 7+ years of experience as Dynamics AX Business Analyst in the business process study and analysis, design, Project configuration, development, applications upgrade, integration, data migration, documentation, testing, training, customer support.
• Responsible for performingProjectManagement andProjectScheduling, updating theproject schedules on a timely manner with in the portfolio by interacting with allprojectmanagers in the portfolio.
• Experience with Finance work stream to configure and implementDynamicsAx with a primary focus on General Ledger, Accounts Payable, Accounts Receivable, Budgeting and Fixed Assets
• Conducted data gathering sessions to obtain, formalize and document business requirements in TFS during the analysis phase of theproject
• Extensive experience in the IT industry as Dynamics AX consultant on MS SQL Server suite of products like SSIS and SSRS of MS SQL Server 2008/2012.
• Conduct Meetings with Team Members to get them up to speed onProjectApproach.
• Hands on experience in latest version of CRM 2013 integrated with ECC 6.0 for sales and service scenarios.
• Experience in Implementation and support of Microsoft dynamics Ax 2009, 2012 as a (Trade & Logistics).
• Excellent knowledge in AX 2012, 2009 functionalities and involved in preparing proof of concept and Presales support.
• Expertise in several full life cycles successful implementation in AX 2012, 2009, 4.0 projects and ability to develop and customize AX 2012/2009 forms, tables, & Reports.
• End - to-End Project experience in technical aspects of Dynamics AX (2012, 2009, 4.0) which includes installations, configuration, customization, upgrades of service packs or newer versions and integration of other products with AX.
• Experience in Finance AP/AR GL, Trade and Logistics, HRM, Questionnaire, Project, Production, Basic Administrator and Project modules of AX.
• Skilled in Microsoft Great Plains (Dynamics and eEnterprise) G/L, A/P, A/R, Bank Reconciliation, Human Resources, Payroll, Direct Deposit, Inventory, POP, SOP, Collections Management, Fixed Assets, BOM, Distribution, Service Management series, data migration, training, and support. Proficient in Dynamics Report Writer, FRx, and XL Reporter.
• Experience in the planning, coordination, configuration, development and execution of application testing activities to ensure business and functional requirements are met.
• Experience in Developing Customizations and working with Microsoft Dynamics Axapta 3.0/4.0 and Ax 2009.
• Experience integrating different modules like Accounts payable, Accounts receivable, General ledger, Budgeting, Cost accounting, Fixed assets Cash and bank management, Travel and expense, Compliance and internal controls .
• Proficient in cementing healthy relationship with the clients for generating business and Leading workforce towards accomplishing business and corporate goals.
• Experience as seniormanagement, client communications, steering committee dashboards, and overall program andprojectmanagement, budgeting, resource allocation, and reporting.
• Streamlined client accounting, sales, operations, and reporting processes thereby reducing activity lead times to a fraction of what they were pre-implementation.
• Strong experience in various Agile Development techniques like test driven development, continuous integration, scrum and feature based iteration planning.

TECHNICAL SKILLS

ERP Package: Dynamics CRM 2013, Microsoft Dynamics AX 3.0, 4.0, AX2009, AX2012, MS SQL Reporting Services (SSRS), MS SQL Server Analysis Services (SSAS), MS SQL Server Integration Services (SSIS).

Tools: CRM 2013, Siebel 7.5, 7.8.2, 8.0, 8., 8.2 - Siebel ePharma, Siebel Financial, Siebel Communication, Siebel Marketing, Siebel Tools

Modules: Trade & Logistics (SCM), Production, Inventory Management

Sectors/Verticals: Supply Chain Management, Manufacturing, HR

Database: MS-SQL 2010/2012, Oracle 9i/10g

Database Tools: Toad, SQL Plus, DB2 Client.

Applications: Adobe Photoshop, Paint Shop Pro, Microsoft Office,Microsoft Excel.

Programming Language: C, C++, Visual Basic, JAVA, SQL, PL\SQL

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

MS Dynamics AX Business Analyst

Responsibilities:

• Provide expert guidance on CRM Reporting and Dashboard functions to provide Business Intelligence data.
• Coordinated tasks, collaborating withDynamicsAX Head, software developers and client during theprojectlifecycle.
• Worked on and shipped various features includingProjectSplit Billing,ProjectAdvanced Funding,DynamicsAXBusiness Intelligence forProjectmodule,DynamicsAXEnterprise Portal forProjectmodule,Projectserver integration,ProjectQuotation enhancement.
• ERP implementation project -which involved in modifying forms, creating reports, classes, queries and data dictionary objects for Finance and Project modules of Microsoft Dynamics AX 2012 ERP.
• Created ad-hoc, parameterized, drill down and cascaded parameterized reports in SSRS.
• Created Side by Side reports and parameterized reports in SSRS 2008 and wrote expressions to execute complex reporting requirements.
• Experience integrate the project management and accounting module with Microsoft Project Server.
• Professional management of theprojectincluding system analysis, Customizing & development, Code Review, Testing, Documentation, and stakeholder supportManaged data migration from legacy ERP system for Accounts Payable, Accounts Receivable, Bank and Cash Management, Fixed Assets and General Ledger.
• Installation and Configuration of Dynamics AX 2012 software on physical and virtual environments
• Involved in providing Secure Remote Access to Dynamics AX software.
• Implementation, System Administration, End User training, and day to day technical support of Microsoft Dynamics CRM 2011 for 70 users in six business groups across 3 continents.
• Worked on Microsoft Dynamics AX 2012 development of material automation replacement and quality clause functionality.
• Provided Techno-Functional Approach for resolvingProjectModuleIssue.
• Experience working on contract management, quotations, budgeting, project policies, project parameters, and categories.
• Utilized the complete set of AIF Web Services to read Sales Order, Workflow Status, SSRS Reports from Ax and display in the Windows 8 Application.
• Pre-and Post-Go Live Support activities, managing the system as AX Administrator, Dash Board Configuration, and OLAP configuration.
• Developed functionality using X++ with multiple classes, forms and tables. Expertise in developing reports in AX.
• Resolved numerous issues ensuring compliance with gated check-in process to meet internal standards for quality and release management.
• Worked on creating new financial dimensions, and creating various multi table lookup in AX client and portal.
• Involved in the complete lifecycle of dynamics implementation - analysis, design, development, deployment and operation.
• Configured General Ledgers (GL) in Dynamics AX 2012, defining different currencies in company and required exchange rate set up on the project.
• Created multiple dimensions as required by business. Created allocation methods and allocation rules.
• Defined various reason codes in DAX 2012 environment to meet the compliance requirements of the auditors and Managers.
• Created customized Chart of Accounts (COA) for the business entities, set up different allocation terms to meet the required distribution process. Also defined multiple account structures.
• Created Journals in DAX 2012 and set up the approval system as required by the client. Defined customized reason codes in the system.
• Set up different bank groups, setting up cash and bank parameters, checks and transaction types.
• Configured and setup the AP procedure of the business concern, experience varies from creating payment.
• Worked no AX system setup and performance tuning the vendor portal and AX cluster installation. Fine tuning database transactions and long running reports.
• Involved in Requirement analysis, BRD (Business Requirement Document) discussions and writing the technical specification.
• Developed new features in the General Ledger, Account receivable, Account Payables, Inventory as required by the client.
• Created Use Case models, Use Case Diagrams, Sequence Diagrams and Collaboration Diagrams to demonstrate software architecture and interaction of system components before prototyping.
• Prepared and analyzed AS IS and TO BE workflow scenarios and performed Gap Analysis, designed new process flows and documented the business process.
• Involved in working with offshore developers; and demonstrated ability to communicate effectively with an offshore team.

Confidential - Atlanta, GA

MS Dynamics AX Business Analyst

Responsibilities:

• Actively involved in various activities like identifying the requirements, suggesting most appropriate solutions, putting appropriate estimations and finally doing low level design of it.
• Worked on Siebel 7.8, 8.0 and 8.1, 8.2 implementation, Design, Deployment and testing of Siebel CRM application.
• Consultant for a variety of Businesses to implement their Great Plains and CRM systems, including configuration, training and reporting.
• Work with Google Analytics, MS Dynamics CRM, and Web Services.
• Worked in Siebel design and development including Requirement Gathering, Analysis, Configuration, integration, testing, Administration and deployment of Siebel Enterprise.
• Develop business uses cases, workflows, scenarios, pricing elements related documentation/ specifications.
• Produced Several specialized financial reports and dashboards with Power BI around Customer Aging, Invoicing (Receivables and Payables), specialized Invoice Accounts, and theProjectModule.
• Interface with development team during SDLC to ensure functional requirements are being implemented correctly.
• Done issue fixing across various areas of application as done amendments to stored procedures as per business requirement, amendments to Siebel configuration to resolve the configuration issues.
• Worked on multiple enhancement of different level of complexities. Some related to pure Siebel configuration related, some with PL SQL and EIM.
• Worked on different Siebel entities as Service Request Management, Contact, Account, Campaign Management and Opportunities etc.
• Done requirement analysis and cross mapping of requirement traceability matrix with HLD documents received from vendor.
• Done the HLD reviews of the application and gap finding task. Also involved in low level design phase of the project.
• Designed and developed various interface solutions to synchronize Siebel data with external system and from External to Siebel system
• Created the design which will deliver optimum performance by avoiding script to invoke methods, to invoke WFs etc and by using User Properties wherever possible.
• Manage activities, campaign, sales pipeline, opportunity data, charts for better decision making.
• Develop specification and system documents for EDI exchange (810, 850, 855, 856, 867) with merchants and vendors. - Seeburger.
• Worked in Sales & Service for partner determination, organization determination, pricing determination, text determination & controls like action profile, status profile.
• Developed understanding of business aspects of industry including history, selling styles and techniques as well as business planning.
• Worked on broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, and MS PowerPoint. For Internal Audit
• Interacted with underwriters to understand multiple data points. Prepared data flow diagrams using MS Visio for better clarity and to ensure documented process
• Scheduled meetings with data analysts, developers, System Analysts to explain the business needs and the requirements.

Confidential, McLean, Virginia

MS Dynamics AX Business Analyst

Responsibilities:

• Responsible for documenting all Business Requirements through a Business requirement document to meet the needs of the business.
• Testing manager of the Microsoft Dynamics AX 2009 including test scripts, case plan, and user acceptance lead role.
• Testing manager for E2open Control Tower for Business Reports, Dashboards, and Global pricing database.
• Manage and oversee the development and deployment of major enhancements within BizTalk 2013 and Microsoft Dynamics AX 2009 to meet the needs of customers and suppliers needs.
• Created and maintained all Test Scripts and Work Instructions Globally for Microsoft Dynamics 2009 and E2open Control Tower.
• Global production support to include but not limited to Microsoft Dynamics 2009 AX and E2open Control Tower.
• Onsite training of inside sales and management personnel on use of Dynamics AX 2009 software in five facilities.
• Remote training of inside sales personnel on use of Dynamics AX 2009 software after upgrade completed.
• Developed effective training documents for Dynamics AX 2003/2009 utilizing Snagit to ensure clear and precise communication was given to trainees.
• Established procedures for flow of work orders, including order entry, planned purchasing through MRP, generating production work orders, creating and posting material drop/scrap journals, final packaging/shipping of finished goods within Dynamics AX.
• Dynamics AX support for aluminum and heavy glass operations within the entire company. Performed testing on functionality of program utilization, resolving errors and end-user issues within Dynamics AX.
• Responsible for development in a team working on Financials (General Ledger, Fixed Assets, Accounts Payable, and Accounts Receivable), Project Accounting, Professional Services Automation, Expense Management.
• Study/Analyze Functional Specification of respective feature in Prepare, Plan, Prioritize and Monitor sub projects and allocate resources based on the project plan.
• Providing Functional guidance and business justifications to the development team in Financials, Project Accounting and other modules.
• Utilized the complete set of AIF Web Services to read Sales Order, Workflow Status, SSRS Reports from Ax and display in the Windows 98 Application.
• Utilized the document webservices to fetch and display documents from Dynamics Ax 2009 Document management module.
• Inventory Management and Production Management utilizing tools within Dynamics AX.
• Perform the Initial Project Analysis and also gathered requirements through JAD sessions conducted with IT, Vendor group and SMEs for performance reporting, client reporting for P&L.
• Assisted Project Manager, in defining the time lines and preparing work schedule for various phases of the project.
• Involved in capturing testing requirements & test data needed to validate technical solutions.
• Experience in providing basic quality assurance over delivered technical solution, before handing over solution to the client for Mortgage.
• Identified & designed Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams. Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Analyzed and documented the System specifications, Business Requests and detail design of the software for full understanding of the business practices.
• Worked according to the activities/roles laid down in each phase of software life cycle and helped in design of applications for loan management.
• Was responsible data structures, data manipulation, databases, design, programming, testing and implementation.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Provide in-depth knowledge of the Microsoft Dynamics AX application (Transportation and Logistics) and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality.
• Worked on broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, and MS PowerPoint.
• Drives the Consulting practice by delivering solutions through Microsoft Dynamics AX (Transportation and Logistics), bringing the best solutions to customer and develop the MBSDev collection of solutions. Drive Customer satisfaction and experience to the highest level.
• Gains understanding of customer’s needs and collaborates with other consultants and support teams to complete design and testing documentation. Provides technical input in creating functional specifications when customizations or extensions to Microsoft Dynamics AX solutions are needed.
• Responsible for the design and development of modifications or extensions to the standard Microsoft Dynamics applications.
• Documented and created Asset management process blueprint, Configured depreciation schedules, Performed Asset maintenance - Asset Adjustments, Re-categorizations and Transfers and Retired and Reinstated assets .
• Supply Chain/eProcurement/Purchasing/Accounts Payable -Process, Configured Punch out, RFQ, Three way Matching, Payment Configured Requisition, Approvals, Purchase Order, Vendor creation, Catalogue.
• Documented all stages of implementation including but not limited to business processes, Requirements, gap analysis, and product functional specifications
• Responsible for global Functional test, Regression test, Integration test and Data validation and Understand the business needs/requirements & translate them in to Test Scripts/Conditions.
• Worked gathering requirements on personal profile section of the employee self service application where employee can be able to update their personal information - Name, Email and phone numbers and emergency contact.
• Also gather requirement around manager self-service functionality like manager view setup, change/termination process setup, print/download/save functionality of the forms.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Defined, designed, documented, and tested vendor prescription data feeds. Worked with business area, vendor, and developers in all aspects of delivery.