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Business Intelligence Resume

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CO

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SUMMARY:

  • Industrious Business Intelligence expert with history of designing, documenting, testing, building and implementing transformative dashboards and scorecards. Possesses practical and detailed knowledge of technical operations metrics for telecom.
  • Contributes as both visionary and individual contributor in the strategic and tactical formation of data solutions. Action oriented and thrives under pressure.

TECHNICAL SKILLS:

Technology and Tools: Business Intelligence - Dashboards - Scorecards - KPIs - Metrics - Business Analyst - Consulting Telecom - Tech Ops - Requirements Gathering - People/Process/Tools - Human Capital - Transformation T-SQL - SQL Server - HTML - CSS - JavaScript - ASP - XML - Power BI - ETL - SSIS - Google Charts

PROFESSIONAL EXPERIENCE:

Confidential, CO

Business intelligence

Responsibilities:

  • Created master plan for maintaining business continuity related to inventory failures
  • Evaluated existing client engagement model, designed new process & procedures for engaging network and prospects to decrease time to cash, and aligned processes with new strategy
  • Created tracking system for specialized manufacturing firm, eliminating 30% of daily work effort for 2 FTEs
  • Built dashboard for professional services company, combining data from 3 disparate sources

Confidential, Denver, CO

Analyst, Lead, Partner

Responsibilities:

  • Created and managed a tech ops dashboard for the largest US Cable company, serving 6,000 users from C Suite to front-line
  • ETL Packages pulled 1B rows of data each night from dozens of support systems, harmonizing into 100+ KPIs
  • Helped reduce repeat rate by 50% and workforce by 15% (by attrition only)
  • Saved client $1B over 4 years
  • Dubbed ‘System of Truth’ by client, used for bonus calculations from tech supes to COO
  • Engaged in multiple billing systems conversions
  • Performed numerous data collection & integration projects leading to the birth of the business intelligence practice
  • Built and managed the BI practice to $5M annual revenues

Confidential, Arvada, CO

Self-employed E-Commerce web developer

Responsibilities:

  • Designed, built and implemented multiple e-commerce systems, including on-line reservations, health coaching, sports memorabilia sales, real estate MLS

Confidential, Scottsdale, AZ

Leading construction equipment rental

Responsibilities:

  • Led a team of 10 mainframe developers (AS400, RPG)
  • Designed, architected, and implemented business support systems for every business unit

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