SUMMARY

• Salesforce.com Certified Platform developer with 7 years of professional Software Development Experience with strong Object Oriented Analysis, designing and programming technical skills including an extensive experience in Salesforce.com CRM and Force.com platform with proficiency as a Developer and Administrator.
• Experience in customization, administration and support on Salesforce.com platform in various domain like Telecommunication, Healthcare, Retail and Semiconductor.
• Experience in Sales cloud, Service cloud, Custom cloud, Chatter and App Exchange applications. Worked closely with Business Users in improving their business processes using SFDC Applications and experience in analysis of business requirements and implementing them to Salesforce custom objects, master - detail relationships and lookup relationships.
• End to End experience in implementing the Security in Salesforce (OWD, Sharing Rules, Roles, profiles, permission sets, Public Groups, Queues etc.)
• Designed and developed Workflow rules, Visual Workflows, Validation Rules, Approval Processes and Email Templates within Salesforce.com.
• Developed and configured Dashboards, Reports and Report Types and Folders based on the business needs.
• Designed various Web Pages in Visualforce, developed Apex Triggers and Apex Classes for functional needs in the application by using Eclipse, Force.com IDE and Developer console tools.
• Experience inworking with aura framework using salesforce lightning components.
• Experience working with Data Integration with third party application like Oracle using SOAP Web services, REST, HTTP callouts and Future callouts.
• Have good working knowledge in querying Salesforce.com database using SOQL &SOSL queries.
• Experience in Agile (SCRUM) development process and Test Driven development methodologies.
• Effective employment of Apex Data Loader,Import Wizard and Data ManipulationLanguage for data migration and management in bulk.
• Extensively developed web based applications using C# .NET, ASP.NET, ADO.NET,JavaScript, Knockout Js, JQuery, CSS, HTML, Angular JS, and SQL Server 2008.
• Writing SQL, ANSI SQL, Stored Procedures, Functions in SQL Server.
• Experience working in functional testing, performance testing, UAT, unit testing, integration testing. Worked with documenting and creating Test Plans, Test Objectives and Test Cases.
• Ensure consistency of usage conventions, compliance with best practices, and integrity of data.
• Highly flexible and accustomed to work in both large and small group settings.

TECHNICAL SKILLS

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Classes, Apex Controllers, Wave Analytics.

Web Technologies: JavaScript, XML, HTML

Databases: Oracle 11g/10g, SQL Server 2008/05/2000 , MYSQL, DB2

Operating Systems: Windows Family, MS-DOS, UNIX, SOLARIS

Languages: Apex, C#, ASP.NET, ADO.NET, Core Java

PROFESSIONAL EXPERIENCE

Confidential, Schaumburg IL

Salesforce Developer/Admin

Responsibilities:

• Constantly interacted with Technical team, Analyzed and investigated on defects.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Involved in designing multiple visual force page for developing a wizard.
• Used Apex callouts to retrieve data from oracle pricing system using REST integration and based on Discount approvals, final call will be made to oracle to get discounted prices.
• Use of HTML5, CSS3, JavaScript, JQuery in customization of VF pages.
• Experience working with REST API and connected apps.
• Applied validation rule for discount submission by users for approval process.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes.
• Building mobile applications using aura framework and salesforce lightning components for developing dynamic UI.
• Worked with customer communities on including and customizing visual force pages into communities.
• Worked with Single-sign-on to enable the users to login in to various applications simultaneously.
• Created Reports, Dashboards, Page layouts, Search layouts to organize fields, custom links, related lists and Queues.
• Responsible for creating Custom Objects, Custom Fields, Approval process, Workflow rules, Record Types, Validation Rules, Auto Response rules, Assignment Rules and Escalation Rules.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Coordinated with UI team, technical team and testing team and resolved the defects as early as possible.
• Written and updated the test classes to reach the overall coverage of the Org above 90%.
• Worked proactively with team to deploy project into production using force.com migration tool.
• Always helped the Team with my knowledge on salesforce as this is a complex solution to resolve many issues and test class coverage improvement.
• In critical period, worked overtime to deliver the tasks timely.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Force.com migration tool

Confidential, Cincinnati, OH

Salesforce Developer/Admin

Responsibilities:

• Constantly interacted with functional team, Analyzed and investigated on various approaches for the solution for Requirements.
• Created Technical Design Document (TDD).
• Integrated salesforce with Taleo system to get candidate details into salesforce.
• To automate the interview process, integrated salesforce with Click tools AppExchange to get responses from the interviewers automatically submitting in the salesforce for further processing.
• Once the candidates are selected, offer would be generated in the salesforce with Conga Builder application.
• Offers would be reviewed and sent to candidates for Digital Signatures. Used EchoSign integration for the same.
• Used REST integration to make a callout to google maps and display maps in a visual force page for searching local candidates.
• Confidential each stage, send automated email alerts, reminders to Candidates, Interviewers, Recruiters and Recruiting Co-ordinates.
• Validation and code deployment related activities.
• Worked proactively with team to deploy project into production using force.com IDE.
• Have Refresh of the sandboxes to make the changes up to date to the Production.
• Given Production Support, coordinated with different teams and resolved the issues as early as possible.
• Developed the Presentation for the End Users, supporting Team and Given KT sessions to the supporting Team.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Click tools app exchange, Conga Composer app exchange, Echo sign app exchange

Confidential - Morris Plains, NJ

Salesforce developer/Admin

Responsibilities:

• As this application is huge, worked pro-actively and learned the flow of the developed system.
• Experience in health cloud to store documents of patents information.
• Experience in Sales cloud to create Lead assignment rules and web-to-lead.
• Developed Apex classes and Visual force Pages to show the treatments stage pages. Used jQuery and JavaScript in the Visual force Pages.
• Developed Workflows, to update the treatment statuses automatically.
• Created the Unit Test Case document for the developed Module.
• Developed Out Bound Interfaces to get the data from SAP to Salesforce through Dell Boomi. Once the Interface is developed performed unit testing, point-to-point testing and Challenge Testing..
• Experience in service cloud including communities, email-to-case, Case escalation and assignment rules.
• Created Communities to interact with Confidential ts to book appointments in Plants and apheresis Center.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Apex Web Services, SOAP Services, Data Loader, HTML, Java Script, jQuery Workflow & Approvals, Reports, Custom Objects, Communities, SOQL, SOSL, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Malta, NY

Salesforce Developer

Responsibilities:

• The objective of this project is to Automate the Case priority and due date calculation.
• Calculating of scores for each case using apex classes and formula fields based on which due date is decided.
• Designed, developed and deployed internal application for case priority management using APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Created new visual force page to enable customers to submit case by web.
• Used change set and worked solely to deploy project into production environment.
• Worked on the enhancements/hot-fix/production requests/Production Issues.
• Proposed to have monthly releases for which Scope will be agreed with stake holders and will be released to production after SIT/UAT/Regression test results are successful.

Environment: Saleforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Data Loader, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Glen Allen, VA

Software Developer

Responsibilities:

• C# is used to program business logic including Code-behind files and Classes in the middle tier.
• Designed the web UI using HTML, JavaScript, CSS,
• Performed database operations on SQL Server 2008 to create and maintain customer's information by creating SQL queries, stored procedures, functions and views.
• Involved in client meetings for managing the change requests.
• Extensively used AJAX control toolkit in creating efficient.
• State Management Techniques are used to maintain state Confidential control level using View State and Confidential application level using sessions.
• Data was served up from SQL Server 2008 via the Entity Framework.
• Used ADO.NET for data retrieving, querying, storage and manipulation of different data sources like XML, SQL.
• Used ADO.NET Entity Framework to do the database transactions from the application.
• Unit Tested the functionality developed and reviewed the code.

Environment: .NET Framework 3.0, ASP.NET MVC, Visual Studio .Net 2010, SQL Server 2008, Entity Framework, C#.NET, ASP.NET MVC, ADO.NET, HTML, CSS, AJAX, JavaScript, Web Services, XML