SUMMARY

• Around 8+ plus years of professional experience as a Developer, with nearly 3+ years of experience on Salesforce CRM platform as developer & administrator.
• Around 4 years Experience in salesforce.com as a Developer using Force.com, Visual Force, and APEX.
• Experience in writing the SOQL queries
• Experience in Code Deployments from Sandbox to another Environment by Eclipse IDE and Change Set.
• Experience in customizing Salesforce CRM for generating web - to-leads and web-to-cases
• Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
• Solid experience with Salesforce AppExchange Apps, configuration and user security permissions in compliance with organizational needs.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.
• Used Cast Iron WebSphere in Integration and migration.
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities.
• Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Working experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Extensive experience using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and ApprovalWorkflows.
• Experience with Web the technologies like HTML, CSS, and WSDL.
• Proficiency in Object Oriented Programming like C++, JAVA.
• Good command in database development using SQL,/PL-SQL in Mysql, Oracle, SQL Server.
• Good experience in web service- synchronous and asynchronous, Web service factory.
• Having good knowledge of all phases of SDLC with expertise in Requirement gathering, Analysis, Designing, Development and Testing.

TECHNICAL SKILLS

Sales Force technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, Visual Force Pages using CSS Layout according to the organization profile, Data Loader, Offline Edition, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls.

Sales Force Tools: Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader

Languages: Apex, Java, J2EE, Servelts, JSP, JSON

Web Technologies: WDSL, HTML, CSS, Java Scripts

Database: PL/SQL, SQL Server, Oracle 10g

Operating System: Windows XP/Vista/NT/98/UNIX

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Sales Force Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Used SOSL query to search all objects including custom objects.
• Used Sales Cloud in Preparing and getting approval of design, functional and technical specifications from business
• Created Custom Objects and fields for transactional and contractual information.
• Created workflow rules, defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Created profiles and implemented Object and field level security to hide critical information
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Developed Apex Classes, Apex Triggers, Apex Controllers to develop custom business logic.
• Part of development team Developed Visualforce pages
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Developed Test classes
• Extensively involved in data migration from three legacy systems to Salesforce.

Environment: Salesforce.com platform, Apex Language, CRM, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Email Services, Security Controls, Sandbox data loading, Eclipse IDE

Confidential, Buffalo Grove, IL

Sales Force Developer

Responsibilities:

• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
• Managed the technical delivery of integrations and custom extensions.
• Configured users, roles, permissions and profiles as per business requirement
• Created custom objects, custom VF page layouts, triggers, validation rules by using Apex as per Customer requirement
• Configured Salesforce.com security profiles and custom object supporting integration and quote featured enhancement.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages
• Used "SELECT" statement combined with filter statements to bring back sets of data in SOQL.
• Developed workflow rules and triggers using Apex for updating Users based on Location records
• Developed Apex class and trigger to format phone/fax/zip code in account object
• Developed and maintained SFDC analytical reports and dashboards for management review.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Analyzed and imported thousands of account and contact records using DataLoader
• Worked with Salesforce premier support to short out technical challenges and governorlimits
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed Various Visual Force pages as per organization requirements.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Used Eclipse IDE for Deployment

Environment: Salesforce.com, Chatter, Cast Iron, CRM, Import Wizard, Apex, Controllers, Sharing Rules, Workflows, Enterprise Edition, Email Updates, Eclipse IDE,Sales Cloud

Confidential, Deerfield, IL

Sales Force Developer

Responsibilities:

• Created various custom objects as per requirement.
• Worked on various standard Objects like Accounts, Case, and Contact.
• Created Security settings for Roles and Profiles and managed Security Sharing Settings.
• Developed Validation Rules for the Custom Objects and Workflow rules and Approvals for some fields.
• Use Cast Iron in data migration, consolidation and integration projects.
• Created User Roles and Profiles, Security controls and shared settings.
• Worked on various standard Objects like Accounts, Case, Contact
• Implemented field level security, Profile and audit trail setup.
• Customized several Workflows, validation rules, Triggers, Apex class.
• Deploy SFDC package from one organization to other organization.
• Wrote SOQL statements within custom controllers.
• Developed APEX class, Controller class and APEX Triggers from various functional needs in the application.
• Tracking knowledge Initiatives led by users and employees usingService Cloudin customizations, Visual force, Reports generation and data migration.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Used analytic snapshots for bi-weekly reports.
• Created various reports (Summary reports, Matrix reports, Pie charts, Dashboards) and set up reports folders.
• Restructured Custom objects, Master detailed relationship between objects to better suites the organization.
• Individually worked on creating and implementing the Web-TO-Case functionality to solve and track customer issues.
• Importing and exporting large volume of data using Data Loader.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.
• Created Custom dashboards displaying real time metrics including forecasts, revenue etc.

Environment: SalesForce CRM, Apex, Visual Force, SOQL, Data Loader

Confidential, Northbrook, IL

Sales Force Developer/Administrator

Responsibilities:

• Performed the role of SFDC Analyst and Administrator.
• Performed the roles of Salesforce.com Admin and Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Used Sales Cloud integration solution between Inforce ERP applications and the Sales Cloudof force.com.
• Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Used Sales Cloud in analyzing cases and providing solution for them and Change Approval and implementation.
• Use Cast iron in Data profiling and Data enrichment in commencing data migration.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed complex workflows and approval processes for automating business logic

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component, & Controllers), Role Hierarchy, Profiles, Data Loader, Reports & Dashboards, Workflow & Approvals, Custom Objects.

Confidential, King of Prussia, PA

Sales Force Developer/Java Developer

Responsibilities:

• Developed the web pages JSP, CSS, JavaScript.
• Developed Business logic on Java beans and setup connection with database.
• Written Store procedures and designed the database tables.
• Responsible for writing Java code to convert HTML files to PDF file using Apache FOP.
• Developed Message Driven Beans (MDBs) for receiving and processing data from IBM MQ Series using JMS.
• Created various reports (Summary reports, Matrix reports, Pie charts, Dashboards) and set up reports folders.
• Rational ClearQuest used for defects, change tracking across the application.
• Designed and developed direct live interfaces to handle multiple systems within the bank to subscribe the data in real-time.
• Involved in the performance tuning of PL/SQL statements.
• Developed database triggers and procedures to update the real-time cash balances.
• Worked closely with the testing team in creating new test cases and also created the use cases for the module before the testing phase.
• Wrote ANT build scripts to compile Java classes and create jar, performed unit testing and package them into ear files.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Coordinated work with DB team, QA team, Business Analysts and Client Reps to complete the client requirements efficiently.
• Involved Java/J2EE based applications and Java/JEE based portal projects
• Used JQuery widgets like Date picker.
• Used JQuery Validation for client side validation
• Installed and configured Tomcat application server in various environments.
• Developed J2EE application using Spring framework with Hibernate, Spring MVC, Spring Test Context Framework and JUnit for unit testing, MySQL
• Content Management of the Prime Sourcing Portal pages.
• Creation of web and business components.

Environment: Java, JSP, HTML, SQL, JavaScript, Sales Force CRM,Apex,SOSL,CSS, Web Sphere, Core Java JDk1.4, Rational Application Developer 6.0, Spring framework 2.5, Websphere 6.0, Maven

Confidential

Sales Force Developer/Java Developer

Responsibilities:

• Designed and development applications using Rational Unified Process (RUP), UML and OOAD.
• Created Use cases, Class Diagrams, Sequence Diagrams using Rational Rose.
• Designed and developed the project using MVC design pattern.
• Developed user management screens using JSF framework, business components using Spring framework and DAO classes using Hibernate framework for persistence management and involved in integrating the frameworks for the project.
• Responsible for migrating existing data (Accounts, Contacts) from legacy systems to Salesforce.com using data Loader.
• Developed UI for Customer Service Modules and Reports using JSF, JSP's, and Apache MyFaces Components, Ajax4JSF framework (Ajax), JavaScript and Backing Beans.
• Implemented J2EE design patterns such as Session Facade, Factory, DAO, DTO, and MVC.
• Designed & Developed persistence service using Hibernate framework.
• Hibernate used as the ORM mapping tool and worked with Hibernate Query Language (HQL).
• Used Controller class and APEX Triggers from various functional needs in the application.
• Wrote Hibernate configuration file, Hibernate mapping files and define persistence classes to persist the data into Oracle Database.
• Worked on advanced Hibernate associations with multiple levels of Caching, lazy loading.
• Involved in the data modeling, analysis of data, creation of database schema, tables.
• Involved in writing JSF Backing Beans for controlling the UI and writing custom components and validators.
• Implemented Ajax using Ajax4JSF Framework and nested taglib API along with other standard taglibs in the application, as a better approach for screen development and reusability of visual components in the JSP pages.
• Implemented business logic in Middle Tier using pluggable components, which were specified in the customized XML documents using Spring framework.
• Configured and Integrated JSF, Spring and Hibernate frameworks.
• Extensively used triggers, PL/SQL procedures, packages, functions while developing the forms and reports.

Environment: Core Java JDk1.4,CRM,Apex,VisualForce,Custom objects,S-control,Rational Application Developer 6.0, Spring framework 2.5, Websphere 6.0, Maven,Data Loader