Senior Global Manager Resume
Atlanta, GA
Objective
- Position as Chief Information Officer.
SUMMARY
- Highly experienced, executive - level technology professional with over 18 years in IT senior management.
- Proven track record of promoting growth, reducing costs, and significantly enhancing company revenues.
- Develop powerful and convenient IT solutions that take companies 10 years ahead in time.
- A natural and skilled problem solver who embraces change and creates positive, successful organizations.
- Dynamic, articulate, and expert IT professional with Ph.D. and other degrees in fields of IT and business.
- High profile business consultant and project manager who takes the lead as CIO for large organizations.
- Established exceptional working history and strong relationships with IBM, HP, and ATT (15 years).
- Strong abilities to communicate and “bridge the gap” with all levels and areas of an organization.
- Adept in fostering commitment, team spirit, pride, trust, and group identity in teams and staffs.
- Global in focus and experienced working in multi-country laws and regulations; a skilled multi-linguist.
- Willing to relocate and able to travel; available 24/7/365 in the support of critical operations.
Areas of Expertise
- Leadership and Management-Project Management-Application Development Lifecycle
- Team and Staff Development-Systems Architecture-Negotiations (vendors, clients)
- Customer Relationship Management-Finance and Budgets -Laws and Regulations (global)
- Strategic / Corporate Planning-Global Operations-Analysis and Planning (large-scale)
- Data Resource Management-IT Infrastructures-Security and Disaster Recovery
- Data Center Operations-Telecommunications-Reports and Documentation
TECHNICAL SKILLS
Operating Systems: Microsoft Windows Servers 2008 and 2003; Microsoft Windows XP, Vista, 2007
Databases and Related Tools: Access, SQL Developer Tools by Oracle, Delphi DB2/SQL, LMS/DLL/DBDC, DYL 280
Enterprise Communications: BlackBerry Enterprise Server, Microsoft Exchange 2007, Lotus Notes
Telecommunications: VSAT Technologies, VPN, MPLS, Networking, Cisco Appliances
Languages: .NET Framework, Visual Basic, C+, Borland C, RPG, Pascal, COBOL, DMS/CICS, FORTRAN
Hardware Appliances: Cisco, HP, and IBM Mainframes, Servers, and Desktops
PROFESSIONAL EXPERIENCE
Subject Matter Expert
Confidential, Atlanta, GA
Responsibilities:
- As Confidential ’s first Subject Matter Expert CIO (new position), bring a great deal of expertise in areas of developing systems and data centers; manage all aspects of projects (resources, staffs, budgets), and take on temporary CIO role for clients; to date, results have far exceeded Confidential ’s expectations.
- Report directly to Senior VP in London; answer questions of stockholders; utilize global understanding of laws, regulations, and cultures in highly effective communications with companies and governments.
- Expert in “clustering” of operations and data centers enabling real efficiencies and large cost savings.
Subject Matter Expert
Confidential
Responsibilities:
- Involved in all aspects of large projects including infrastructure and application development, resource acquisition/allocation, finance/budgets, timelines, vendor negotiations, support, and hiring/training staffs.
- For projects, proficiently assess current/future staff needs, oversee allocation of financial and other resources, and manage budgetary processes; build and lead focused, goal-oriented professional teams.
- Collaborate with business partners in the development of short-, medium-, and long-term strategic plans in major areas of business development, financial, and procedural decision-making.
- In corporate extensive, state-of-the-art security in all data centers including redundancy ensuring systems are secure and operational 24/7/365 in the event of attacks, natural disasters, or other disruptions.
- Adroitly handle multiple large projects simultaneously, meeting all objectives, timelines, and budgets.
Senior Global Manager
Confidential, Atlanta, GA
Responsibilities:
- Led large cross-functional teams of lead developers, developers, testers, build engineers, and technical support staffs in the development and implementation of systems.
- Centralized 2700 local, hotel data operations into one data center for the Americas, located in Atlanta, GA:
- Built clustered Property Management System from scratch; developed plans; implemented operations.
- Developed application that incorporated guest histories and reservations into one easy-to-use system.
- Complied with regulations across multiple countries; effectively interfaced with governments, all levels.
- Developed and led teams of technical professionals; set and met budgets and timelines for installations.
- Installed seamless network system with current technologies in VPN, MPLS network, VSAT, and WAN.
- Created and installed large Delphi sales and catering system centralizing operations from 2700 locations and realizing $11M in savings during first 6 months.
Director of Properties Technology
Confidential, Atlanta, GA
Responsibilities:
- Planned, developed, and implemented clustered Centralized Guest History system becoming first company in industry to implement clustering concept that consolidated operations of 1800 properties worldwide by building one, all-inclusive data center in Memphis, TN to handle all systems/applications.
Director of Properties Technology
Confidential
Responsibilities:
- Successful centralization project increased room occupancy by 37% and revenues by $2.5M in first year.
- Sent to Germany to receive one-on-one expert intensive training at HP headquarters (business partner).
- Called upon by corporate management to investigate/audit and testify in federal courts for fraud abuses in other countries; received letter of commendation for work on litigation efforts of three successful cases.
Director of Property Technology
Confidential, Washington, D.C.
Responsibilities:
- Directly responsible for incorporating seven newly purchased luxury Ritz-Carton properties in New York City, Aspen, Washington D.C.
- Los Angeles into the Sheraton Luxury Collection; installed all systems, implemented security, and trained staff on policies and procedures of new owner, ITT Sheraton.
- Promoted to Director of Property Technology for 18 properties in the southeastern United States; and for the flagship hotel in Washington D.C.
- Personally handled all communications and security for frequent presidential visits by President Clinton and his family, and visits by Vice-President Al Gore.