SUMMARY

• 5+ years of experience in Requirement Gathering, Business Analysis, Testing, Implementation, Product & Domain Training and Post Implementation support.
• Software professional with extensive experience in the full life cycle of the software development process of Java based products, spanning 8+ years with reputed multinational companies.
• Good understanding of financial instruments like bonds, equity, derivatives - Futures, Options.
• Outstanding Performance throughout the projects in Amdocs for all the years.
• University Topper Gold Medalist in year 2006.
• Completed Sun Certified Java Programmer (SCJP 1.6) Certification.
• Appreciation Certificates for Rogers, MetroPCS and Sprint accounts in Amdocs.
• Fast learner with an appetite to grasp and adapt to changing technologies and willing to work in challenging environment.
• 5+ years of experience in Business Analysis, Change Management, Project Coordination, Solution Architecture, End2Enddesign, development and testing with stress on E2E Service Provision (Order Management - Fulfillment), Service Assurance (Fault Management), Network Management Systems (Telecom).
• Experience in root cause analysis, gap analysis, troubleshooting, problem resolution and change management.
• Experience in technical consulting, service delivery and leadership roles handling team consisting of onshore and offshore resources.
• 8+ years of experience in complete SDLC using various languages like C, C++, Java
• Experienced in using Shell Scripts, J2EE, J2ME, RMI, JDBC, JSP, JSON, Struts, Spring, Hibernate, Servlets, JMS, XML, IBM MQ Series and JavaScript.
• In-depth knowledge and experience in usingJava, JavaScript, SQL, PL /SQL, JSP, HTML, DHTML, XML languages.
• Strong experience in Service Oriented Architecture (SOA) and publishing web services that include several components like SOAP, WSDL, XSD and Axis 2.
• Experienced in using Objects Oriented Design, Design patterns, UML and Rational Rose.
• Sound RDBMS concepts and extensively worked with Oracle 9i, MySQL, MS-Access and Toad.
• Good understanding of NoSQL, MongoDB.
• Experienced in writing PL/SQL procedures and Stored Procedures.
• Experienced is developing Ant and Maven scripts for automated application build and testing
• Worked on Operation Systems like Windows, Sun Solaris, UNIX, and Linux.
• Worked with different SDLC methodologies like Waterfall and Agile.
• Accomplished with creating Test Plans, defining Test Cases, reviewing and maintaining Test Scripts, interacting with team members in fixing errors and executing User Acceptance Testing (UAT), Unit, System Integrated Test, Regression Test and Customer Test.
• Experienced in using Junit, Cobertura for code coverage. Well versed with tools like Microsoft Visio, Eclipse IDE, SOAP-UI, Rational Clear Case, Clear Quest, Harvest, Quality Center, Document Center.

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Analyst / Software Development Group Lead

Responsibilities:

• Business System Analyst for Rogers Billing System. Expert in gathering Requirements and Systems Analysis.
• Get a clear understanding of the requirement on discussion with the Business.
• Detailing Functional requirements and creating a User Story for the scenarios.
• Prioritize User Stories based on the impacts for a Release.
• Work in Agile/Waterfall Methodology
• Provide a feasible design solution compliant to the requirements.
• Identify the process issues and get them resolved.
• Lead development team in implementing wireless solutions that met the low latency/high availability requirement of Telecom carrier.
• Scoping for new requirements.
• Providing and reviewing the estimations.
• Understanding the customer requirements, creating solution documents and coordinating with the delivery team.
• Working as a customer focal point for all solutions.
• Supporting production readiness and various testing activities.
• Provided solutions for projects like NHL, Roam Like Home, Rogers One Number, etc.
• Involved in a major uplift of the billing system at Rogers.
• Lead development team to create a generic tool for identifying any memory leaks

Confidential

Senior Subject Matter Expert/ System Analyst

Responsibilities:

• Implemented Amdocs Activation Manager (AAM) 7.0 and 7.5 versions in Sprint Nextel, MetroPCS, Mobilicity, Clearwire and Vonage. AAM is an Amdocs Product for provisioning platform.
• Worked in scoping team for Sprint Nextel to design solutions for new provisioning requirements like Google Voice.
• Designed and developed retail and wholesale solution for Clearwire, supported production roll-out and post production activities.
• Developed Regression tool for effective testing of solutions.
• Supported various clients in the day-to-day issues including defect fixing, setting up monitoring, ensuring performance tuning, taking initiatives for identifying issues and fixing them.
• Supported major release roll-outs for MetroPCS. This included fast track developments for urgent requirements.
• Analyzed requirement, designed solution along with development and supported System testing for complete provisioning of Mobile Virtual Network operators for Sprint Nextel. (50 MVNOs supporting millions of clients)

Confidential

Subject Matter Expert

Responsibilities:

• Developed Customer Data & Policy Management and Subscriber Profile System for Sprint Nextel.
• Supported all levels of testing from Unit, Sub System, System, Integration test, User Acceptance testing, pre-production, performance testing along with production support.

Confidential

Software Developer

Responsibilities:

• Worked on a research project in Location APIs and Google APIs for applications on Mobile handsets.