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Sr. Salesforce Consultant Resume

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SUMMARY

  • 15 - year CRM expert with deep experience in a variety of both technical and leadership roles.
  • From Solution Architect, Business Analyst and Admin Consultant to Project and Engagement Manager
  • I have driven the implementation of Salesforce Sales, Service, CPQ and Marketing Cloud solutions.
  • Leadership skills acquired in the Confidential Corps.
  • Salesforce Certified Administrator Salesforce Certified Advanced Administrator
  • Apptus Certified Quote-to-Cash Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Email Marketing Certified Scrum Master

TECHNICAL SKILLS

  • AWS Architecture Confluence
  • Jira Agile/Scrum
  • Salesforce Lightning Dataloader
  • DemandTools
  • Appexchange Data Management/Integration
  • Solution Architecture Business Analysis APEX
  • VisualForce HTML/CSS/Javascript

PROFESSIONAL EXPERIENCE

Sr. Salesforce Consultant

Confidential

Responsibilities:

  • Founder, Confidential Consultants: Salesforce Solution Architect, Engagement Manager.
  • Led project team of 10 implementing a 5,000- seat Salesforce project (Service Cloud, Sales Cloud, Marketing Cloud.)
  • Lead all Pre-sales Engineering at S-Nimbus, a Salesforce ISV in the Cybersecurity/Security Compliance space.
  • Sr. Salesforce Administrator for large Salesforce Sales Cloud implementation project that spanned 12-- nations and 2,500 users.
  • Key skills in Salesforce Administration, Business Analysis, Salesforce Solution Architecture and Project leadership.

Salesforce Consultant

Confidential

Responsibilities:

  • Led large, high profile Salesforce Sales Cloud and Service Cloud implementation projects.
  • Led discovery/BPR workshops, functional SFDC architecture, scope new work, write SOWs, design QA/Testing plan, direct project staff and drive new revenue.
  • Led a $4.5M engagement including Salesforce Sales and Service Cloud.
  • Direct and mentor Project Managers, delivery personnel.

Salesforce Consultant/Project Manager

Confidential

Responsibilities:

  • Engagement/ Project Manager across Public Sector and Commercial accounts
  • Led SFDC QA process, BPR sessions, business analysis, solution architecture
  • Ensure project success, act as senior delivery team member and ensure standards of best practices and implementation methodology are met.

CRM Sales Specialist

Confidential

Responsibilities:

  • Led Sales of Siebel, Oracle RightNow projects.
  • Led Large Service Application Project: State Department -National Passport Information Center.

Pre-Sales Engineer

Confidential

Responsibilities:

  • Pre-sales expertise with PeopleSoft CRM—Sales and Field Service applications.

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