SUMMARY

• Over 7+ years of experience as an IT professional, committed to maintain cutting edge technical skills and up - to-date industry knowledge including 5 years of experience as a Certified Salesforce CRM Developer and Salesforce configuration and consulting experience.
• Experienced in Agile Scrum methodologies.
• Experience in analyzing and assessing requirements and documenting for Salesforce.com implementations.
• Working closely with operations and product managers to effectively prioritize projects to fit business needs.
• Strong expertise on various Salesforce.com APIs like SOAP, REST, BULK, and Streaming API
• Developing and maintaining integrations between Salesforce.com and other internal business applications using WSDL, web services SOAP API, REST API.
• Good experience in Integrating Salesforce.com with other internal/external applications usingSOAPandRESTbased web services.
• Expert in managing data such as gathering, understanding the data etc.
• Had some familiarity with security standards such as TLS, SSL, data encryption.
• Well versed with Sales cloud, Service cloud, and Custom Cloud, Chatter and App Exchange applications.
• Has a deep understanding of code repositories and knowledge in release management
• Experienced in Administration setup - Manage Users, Security Controls, Data Management, Validation Rules, Roles and Profiles, customization of the page layouts
• Hands on experience on Salesforce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex Classes, Controllers, Test Classes for minimum 90% coverage, SOQL.
• Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages
• Experience in building Visual forcePages, Custom Controllers, Apex Components, Apex Triggers, SOQL and SOSL.
• Used Apex Data Loader to migrate data from different applications/data sources
• Worked on Salesforce.com Sites
• Proficient in analyzing business requirements, Entity Relationship diagram (ERD) and implementing them to Salesforce objects, master-detail relationships, and Junction Object and lookup relationships.
• Keeping the data secure and related solving the related issues.
• Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
• Using Force.com IDE to deploy and migrate applications;
• Reporting overall project status on weekly and monthly basis to higher management.
• Interacting with Business and IT Analysts to understand requirements and work on BAT/UAT Test Scenarios and Test cases
• Involved in Functional, Regression, End2End and BAT/UAT testing.
• Extensive Knowledge in Design and Development of User Interfaces using HTML, DHTML, AJAX, XML, XSL.
• Analysis, design, development and integration of UI components with backend using J2EE technologies such as Servlets, Java Beans, JSP and JDBC
• Experience in web technologies like HTML, CSS, XML and JavaScript

TECHNICAL SKILLS

Salesforce.com: Salesforce.com administration, Apex Code, Visual force(Pages, Component & Controllers), SOQL (Salesforce Object Query Language),Apex Explorer, Apex Data Loader, Apex Web Services, Apex Triggers,SOSL, Dashboards, Case Management Automation, Custom Objects, Integration with 3rd Party tools, Workflow & Approvals, Triggers, Record Types, Analytic Snapshots, Case Management Automation Custom Objects, Custom Tabs, Sandbox, Eclipse IDE Plug-in.

Technical Skills: Description

Programming Languages/Java Technologies: APEX, C#, VB.NET, C, Java, EJB, Servlets, JSP and VB 6.0.

Web Technologies: ASP.Net, Web Services, XML, HTML, DHTML.

Scripting Languages: VBScript, JavaScript.

Databases: MySQL, SQL Server, MS Access 2003, Oracle 10g/9i

Web Servers: IIS, Tomcat

IDE: Macromedia Dreamweaver 2, Adobe Photoshop 6.0, Adobe Flash, MS Visual Studio.NET 2003/2005, MS Visual Studio 6.0, Expression Blend 2, Net Beans, Eclipse 3.4.1, My Eclipse 7.0 .

PROFESSIONAL EXPERIENCE

Confidential, Phoenix,AZ

Sr. Salesforce Developer

Responsibilities:

• creating, retrieving, updating or deleting records, such as accounts, leads, and custom objects using UsingSOAP API with different calls.
• Develop and maintain integrations between Salesforce.com and other internal business applications.
• Integration and development, and to make use with mobile applications and Web projects.
• Using profiles to control maintenance updates in production environment.
• Developing VisualForce Pages for certifying the User data available for scrubbing.
• Creating web services using Apex to integrate data from different platforms in to force.com.
• Following standard coding practices, keeping custom code organized, readable, maintainable, and documented.
• Creating visual force controllers to restrict access to custom websites built using Force.com.
• Handling security standards such as TLS, SSL.
• Created HTML Web pages utilizing JavaScript and CSS.
• Involving in integrating REST API.
• Working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter.
• Developing, test, and debug programs, and maintain simple to moderately complex web-based interactive programs.
• Participating in requirement reviews, actively worked to uncover and resolve ambiguous and invalid requirements.
• Identified and implemented improvements to internal team processes or to supported business's processes, products, or services.
• Developing Visual force Pages, Custom Controllers, Apex Components, Apex Triggers, SOQL and SOSL.
• Analyze cases and document solutions related to issues during production and maintenance.
• Applying change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments.
• Creating triggers to enforce constraints on the fields and schedule tasks.
• Creating schedules for tracking shipping and payment of raw materials and products.
• Creating auto assignment rules using the workflow process to route tasks.
• Handled administration, maintenance and support of Salesforce modules for 50 users.
• Creating page layouts according to the user requirements.

Environment: Salesforce.com Import Wizard, Apex, XML, Controllers, Workflows, Email Updates, Eclipse IDE, SQL, JavaScript, Web Services API, Apex Classes, Controllers, Visualforce pages, Web Services, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Workflows, Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS, JQuery, JSON

Confidential, San Antonio, TX

Sr. Sales force Admin

Responsibilities:

• Involved in business requirements meeting for requirements analysis, designing data model, identifying customizations and prepared Technical Design Document.
• Created relationships among objects using Lookup, Master-detail and Junction Object relationships.
• Implemented customizations using Apex controller classes (Custom, Extension), Triggers and Visualforce pages.
• Used Visualforce components like Form, Page Block, PageBlockSection, Command Button, Action Function, PageBlockTable and Repeat for developing Visualforce pages.
• Developed rich UI using custom Cascading Style Sheets (CSS) in Visualforce pages and used Java Script, JQuery for client-side validations.
• Written SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers to retrieve optimized data from sObjects.
• Developed custom Objects, Fields, Dependent picklist values, and validation rules, Page Layouts, Search Layouts and Tabs.
• Implemented service cloud, service console and configured Email-to-Case and enabled communities in cases.
• Created workflow rules, approval process and defined actions like Tasks, Email alerts, outbound message and Field updates.
• Created communication templates used for Email alerts based of Text, HTML and Visualforce types.
• Customized standard features like auto-response, assignment, escalation rules on Lead and Case object.
• Developed customized Reports, Dashboards for business users and managers, developed custom report using Visualforce pages.
• Prepared data mapping documents and migrated data from Siebel to Salesforce using Data Loader
• Written apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.
• Created and maintained the documentation for application Design, data mapping document for Migration and integration technical design document.
• Implemented best practices to avoid governor limits by writing repeated code in triggers and apex classes.

Environment: Saleforce.com CRM, Apex Classes, Controllers, Visualforce pages, Web Services, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Custom Objects, Tabs, Email Services, Workflows, Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS, JavaScript, JQuery.

Confidential, Basking Ridge,NJ

Sales force.com Developer

Responsibilities:

• Worked closely with Business user groups in ironing out Requirements and was responsible for Designing Solutions.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed Visual Force Pages, Apex Classes, Apex Components and Apex Triggers for various functional needs in the application.
• Worked with various salesforce.com objects Standard objects like Accounts, Contacts, Leads, Case, Reports and Opportunities.
• Designed page layouts, search layouts to organize fields, related lists and other components on record pages.
• Used different record types for different countries and assigned permission sets for particular agent’s profile.
• Designed and deployed Custom tabs, validation rules, and workflow rules to automate business logic.
• Created various Profiles, Permission Sets, and Public Groups and configured the sharing settings based on the organizational hierarchy requirements.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed Custom Report Types and Reports, Dashboards which roll up Split and Un-Split revenue by Rep, Role or Division.
• Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Deployed the code developed in the Dev sandbox to the Test Sandbox and the Production sandbox using force.com migration tool.
• Customized Forecasting by building the Role Hierarchy in order to submit their forecast on weekly basis and to track the quarterly revenue.

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, Data Loader, HTML, Java Script, CSS, Workflows & Approvals, Reports, Eclipse IDE Plug-in, Customer portal, Force.com Sites, SOQL, SOSL.

Confidential

Sales force Admin

Responsibilities:

• Involved in business requirements meeting for requirements analysis, designing data model, identifying customizations and prepared Technical Design Document.
• Created relationships among objects using Lookup, Master-detail and Junction Object relationships.
• Implemented customizations using Apex controller classes (Custom, Extension), Triggers and Visualforce pages.
• Used Visualforce components like Form, Page Block, PageBlockSection, Command Button, Action Function, PageBlockTable and Repeat for developing Visualforce pages.
• Developed rich UI using custom Cascading Style Sheets (CSS) in Visualforce pages and used Java Script, JQuery for client-side validations.
• Written SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers to retrieve optimized data from sObjects.
• Performed administrative tasks - creating Users, Profiles, Roles, Permission Sets, Page Layouts, Record Types and configured sharing rules based on Organization role hierarchy.
• Implemented service cloud, service console and configured Email-to-Case and enabled communities in cases.
• Created workflow rules, approval process and defined actions like Tasks, Email alerts, outbound message and Field updates.
• Created communication templates used for Email alerts based of Text, HTML and Visualforce types.
• Customized standard features like auto-response, assignment, escalation rules on Lead and Case object.
• Developed customized Reports, Dashboards for business users and managers, developed custom report using Visualforce pages.
• Prepared data mapping documents and migrated data from Siebel to Salesforce using Data Loader
• Written apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.
• Created and maintained the documentation for application Design, data mapping document for Migration and integration technical design document.
• Implemented best practices to avoid governor limits by writing repeated code in triggers and apex classes.

Environment: Saleforce.com CRM, Apex Classes, Controllers, Visualforce pages, Web Services, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Custom Objects, Tabs, Email Services, Workflows, Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS, JavaScript, JQuery.

Confidential

Java Developer

Responsibilities:

• Responsible for analysis, design, development and integration of UI components with backend using J2EE technologies such as Servlets, Java Beans, JSP and JDBC
• Used Spring Framework 3.2.2 for transaction management.
• Used spring for Transaction management and Hibernate3 to persist the data into the database.
• Writing JSP's for user interfaces, JSP's uses Java Beans objects to produce responses
• Developed SOAP web services using JAX-WS and Restful web services using JAX-RS and provided to other external applications.
• Created controller Servlets for handling HTTP requests from JSP pages
• Writing JavaScript functions for various validation purposes. Writing Java Beans to contain data objects.
• Designed, developed and maintained the data layer using Hibernate and performed configuration of Spring Application framework.
• Implemented the presentation layer using Struts2 MVC framework
• Created HTML Web pages utilizing JavaScript and CSS.
• Involved in developing distributed, transactional, secure and portable applications based on Java technology using EJB technology.
• Developed the bus interface to send and receive the request to other system using Tibco Rendezvous
• Deployed web applications in weblogic server by creating Datasource and uploading jars.
• Created connection pool Configured deployment descriptor specifying data environment
• Implemented Multithread concepts in java classes to avoid deadlocking.
• Involved in High Level Design and prepared Logical view of the Application.
• Involved in designing and developing of Object Oriented methodologies using UML and created Use Case, Class, Sequence diagrams and also in complete development, testing and maintenance process of the application
• Created Core java Interfaces and Abstract classes for different functionalities.
• Assembled components and deployed on Server by utilities.

Environment: Java/J2EE, JSP, XML, CSS, XSLT, AJAX, Struts2, Spring Framework 3.2, EJB3, Web Services JAX-WS, JAX-RS, Oracle, JUnit, Windows XP, Weblogic Application Server, Hibernate3, ANT1.8, Eclipse3.x, Rational Rose, Log4j, SOA tool