SUMMARY

• 7+ years of professional experience as a Business Analyst and Project Coordinator with excellent understanding, analyzing and documenting Business Requirements, Functional Specifications, Business Process Flow and Business Process Mapping using BPMN (Business Process Modeling Notations).
• Extensive experience in Investment Banking, Asset Management, Portfolio Management, Wealth Management, Capital Market, Corporate Banking, Fixed Income, Derivative Securities, Mortgage Industry, and On - line web based applications.
• Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training and change management.
• Roll out project activity from kick off and design through infrastructure readiness.
• Extensive understanding of software development lifecycle (SDLC) including analysis, design, development and testing of software application in methodologies such as Waterfall, Agile (SCRUM/UP), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP)
• Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SMEs), asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format. Experience in preparation of Deliverables, Business Requirement Document (BRD), Functional Requirement Document (FRD) and Non-Functional Specifications, developing Use Cases and Test Cases.
• Conducted GAP Analysis, SWOT Analysis, and Impact Analysis
• Modeling Businesses Processes, and prepared Training Manuals and Knowledge Transfer Manuals.
• Tracing requirements throughout the development process and verifying adherence using the Requirements Traceability Matrix (RTM).
• Good experience in Handling Exceptions, anchoring the User Acceptance Testing and performed Database Testing Manually using SQL Queries.
• Proficient at creating detailed Use Cases and Activity Diagrams.
• Experience in developing web-based applications wireframes, mockups.
• Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency.

TECHNICAL SKILLS

• User Requirements Gathering
• Defined Project Scope
• System /GAP Analysis
• Joint Application Design (JAD)
• Requirements Specification Documents
• Object Modeling/User Interface
• Decision Tree Analysis
• UML/Use Cases
• Data Flow Diagrams
• Adaptability to Client’s Methodology
• Change Management/ Impact Analysis
• Risk Management/ Mitigation Planning
• Segregation of Duties
• Test Planning & Execution
• Regression/ Progression Testing
• Defect Tracking
• User Acceptance Testing (UAT)
• RACI/ RTM
• SQL/ MS Access
• MS Visio/ Omni Graph
• Power Designer/ Rational Rose
• MS Suite/ SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

Sr. Business Analyst

Responsibilities:

• Coordinating with business partners to scope business need and to map the detailed strategy
• Outline and develop system requirements artifacts and identified and assessed high level change impact
• Identify metrics to provide guidelines for different IS teams for service request fulfillment.
• Documented requirements in the form of user stories, prioritized features and maintained product backlog
• Coordinating the meetings, gathering and writing the business and test documents
• Analyzing “as-is” and “to-be” state while maintaining uninterrupted flow of business as usual
• Providing business analyst support to multiple small projects, including producing business case analysis and documentation, detailed requirements definition.
• Coordinating to establish SharePoint based library to manage Enterprise Knowledge base.
• Developing system requirements for Batch process to consume files
• Communicating the requirements to proper support teams to escalate the fulfillment of high priority support request works
• Supporting phased migration of enterprise wide support technology from Domino to HPSM
• Used Rational Rose/ MS Office Suite to create use cases, work flow and sequence diagram based on UML methodology
• Create content publishing workflow based on system requirements and validate it with users
• Worked with SQL queries for data manipulations
• Coordinated with Test Team to develop Test Plans, Test Cases and Test Scenario
• Coordinating defect triage with support and testing team
• Facilitating User Acceptance Test
• Estimated effort for the projects using function point analysis (.Net) and served as support escalation point

Environment: Agile, MS Suite, Rational Rose, SharePoint 2010, Domino, HPSM, .Net, HP Quality Center, PL/SQL

Confidential, Mellon, PA

Sr. Business Analyst

Responsibilities:

• Acted as liaison between the business partners, end users and IT teams.
• Performed Gap Analysis of current investment banking state and future state to identify and estimate the scope of the major definition, design, and development.
• Performed Feasibility, Adaptability & Risk Analysis to identify critical & high-risk areas of the application within Investment Banking.
• Facilitated JAD sessions with management, users and other stakeholders to define the project requirements and to reduce the time frame required to complete deliverables.
• Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD) and involved in sign-off process
• Analyzed business requirements and segregated them into Use Cases.
• Analyzed data from different source system using SQL
• Followed UML based methods using Rational Rose to develop use cases and activity diagrams
• Responsible for managing the documented System Requirements by Requirements Traceability Matrix using MS Excel.
• Documented detailed test plans and testing strategies and ensure these are executed extensively, which included analysis of high volume data and execution of SQL queries to retrieve data and test.
• Traced each requirement to test cases and automated tests and components and reported and tracked defects using Quality Center
• Supported User Acceptance Testing with UAT cases and resolved any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies.

Environment: RUP, MS Project, MS SharePoint, MS Access, Oracle BPM, HP Quality Center, Rational Rose, .Net, Crystal Reports.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Interacted with the Company business units to gather information and prepare financial analyses, financial trends, strategy and ad hoc analysis as required by management.
• Analyzed “as-is” process of the existing system and understood the “to-be” process and provided assessment document & created process flows of investment banking sector.
• Led JAD sessions to collect requirements from business user to initiate systems development process.
• Leveraged SQL queries perform product and pricing related data analysis
• Performed analysis in determining Products based on Product Hierarchy to classify them accordingly
• Prepared all the documents & facilitated review sessions as per the in-house SDLC methodology and complied with the corporate & regulatory laws.
• Updated Taxonomy & Information Architecture for the SharePoint
• Created and maintained issues & risk documents and followed up with the individual owners to ensure the timely response/completion of the action items.
• Maintained Requirement Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Managed Change Requests by capturing them in the available organizational templates & thoroughly analyzing them for the impact on existing requirements.
• Defined and documented test plans, test cases and facilitated system, functional, & UAT tests.
• Reviewed and reported the progress of the project during all the phases.

Environment: RUP, Microsoft Office Suite, MS Visio, J2EE, SharePoint, SQL, .Net, Mercury Test Director, HTML

Confidential, Baltimore, MD

Business Analyst

Responsibilities:

• Interacted with SME’s of different divisions (Information Technology, Risk and Operations) and established a design methodology around Agile methodology
• Proficiently helped development teams to break down large user stories for execution.
• Facilitated meetings with other BA’s and Stakeholders to keep the backlogs spruced.
• Detailed study of the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Analyzed the existing mortgage system for processing gaps in context of new business development changes.
• Validate automated underwriting decision per delegated for mortgage- backed assets
• Involved in maintaining the system to ensure the credit-risk rating is intact and generates efficient risk analysis.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and then documented them in a format for inter and intra departmental review.
• Designed Use Cases, Use Case diagrams, Activity diagrams, and Sequence diagrams in UML methodology using MS Visio.
• Developed wireframes and worked closely with the User team to model the screens, which met user defined requirements, organizational and regulatory standards.
• Provided end-to-end support on product management.
• Developed and produced standard and ad hoc departmental reports and spreadsheets to include system compatibility with mortgage and loan-origination analysis
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised the development of User Manuals for customers.
• Prepared monthly (ad hoc) reports to communicate the progress of the project with the stakeholders
• Responsible for conducting user training and user acceptance testing to ensure and verify that system is designed according to user needs.

Environment: Agile/Scrum, Java, MS Access, MS Project, MS Visio, MS Word, MS Excel, SharePoint, Requisite Pro, JIRA

Confidential

Jr. Business Analyst/ Data Analyst

Responsibilities:

• Worked with the business community to define Business requirements and analyze the possible technical solutions.
• Initiated interactive marketing solutions including Social Media through networking sites such as Linked In, Hi5.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and built process models.
• Conducted technical/non-technical presentations to the management and training workshops for the clients.
• Coordinated with system architects and developers to convert Business Requirements into System Requirements.
• Involved in testing the conversion of the application into web application using XML web services
• Designed and developed UML models, including Use Cases, using Microsoft Visio.
• Designed and developed project document templates based on SDLC- Agile methodology.
• Facilitated JAD sessions with management and business users to define the project and to reduce the time frame required to complete deliverables.
• Analyzed business requirements and segregated them into Sprints.
• Created Activity Diagrams and Sequence Diagrams using Rational Rose according to UML methodology.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix.

Environment: Agile, JAD, Scrum, Rational Rose, XML, MS Visio, Windows NT, .Net