SUMMARY

• Around 7 years of industry experience working as a Business Systems Analyst in Banking and Finance domains.
• Strong knowledge & understanding of industry standard methodologies including Software Development Life Cycle (SDLC) and Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP) and Agile Methodology.
• Subject matter expertise in Risk Management (Market and Credit), Fixed Income and Derivatives, Emerging Market, Equity Market, Fixed Income Market and Money Market
• Expertise in gathering, analyzing, defining and documenting end user business requirements and system requirement specifications.
• Expertise in planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Designed Use Cases, Activity Diagrams, Sequence Diagrams, Class Diagrams.
• Expertise in working with Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents.
• Extensive knowledgebase ofmarketRiskandcreditRiskand reference data including client and securities/instrument data, product, and pricing
• Strong expertise in business process mapping tools and techniques.
• Extensive experience with modeling tools and techniques like Unified Modeling Language (UML), use case diagrams, sequence diagrams, activity diagrams, class diagrams, As - Is and To-be diagrams etc.
• Assisted with training and procedure modification.
• Strong knowledge of Business Intelligence, Data Warehousing and Business Architecture.
• Strong knowledge in using Microsoft Office products such as MS Visio, MS Word, MS PowerPoint, MS Excel.
• Profound knowledge of creating SQL Queries used for database administration
• Experience in generating and maintaining data security policies and procedures.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducting and documenting UAT.
• Masters in Software Engineering with experience in the development, implementation and integration of strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
• Thorough proficiency in Customer Relationship Management (CRM) in order to meet customer expectations.
• Proficient at developing User interfaces, conducting JAD Sessions, data modeling.
• Efficient in translating Business Requirements into Functional and Non Functional requirements.
• Expertise in Creating and maintaining the requirement documentation like system use cases, supplementary specification documentation, and business glossary as per the industry standards.
• Experience in working with QA Testing Team, creating Test Plans, Test Cases and Test Scripts.
• Extensive experience in conducting Business Process Testing, GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis.
• An effective team player recognized for having excellent communication and presentation skills.

TECHNICAL SKILLS

Tools: Microsoft Office Suite (Word, Excel, Power Point, Project, Access), Outlook, Microsoft SharePoint, MS Exchange, IBM Lotus Notes

Analysis Tools, Techniques: RUP, UML, Object Oriented Analysis, Rational Rose, Visio, Rational Requisite Pro, Data Analysis, Data Modeling, ETL Analysis, Dashboard Design, BRM

Testing Tools: Quality Center, Test director

Reporting Tools: Cognos, Crystal Reports,BusinessObjects

Database: SQL Server, Oracle, Teradata, MS-Access

Data Access Technologies: PL/SQL, Toad, MQ Series, Stored Procedures

Operating Systems: Windows XP, Advanced Server, Windows 2x, Windows NT, UNIX

Business Applications: Microsoft Office Suite, BPEL, MS VISIO, MS Share Point, Outlook

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Sr. Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing Portal system.
• Understand and articulate business requirements from user interviews and then translate requirements into functional and technical specifications.
• Interacted with SME's ((Subject Matter Experts) of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around the Agile (Scrum) methodology.
• Analyzed the existing system and process gaps in context of new business changes.
• Conducted JAD sessions with management, SME's, Business users and other stakeholders for open and pending issues to develop specifications.
• Collaborated with team members on all documents and kept a central task location for assigning tasks to team members using SharePoint.
• Created Documentation - Analysis reporting, architectural presentations, infrastructure specifications, strategy planning, market Risk analysis, contingency plans for company executives.
• Designed Use Case diagrams, UML diagrams, Sequence diagrams in MS Visio.
• Responsible for the completion of projects within specified time and budget dealing with financials, project work flow, change management and dealing with vendor relationships.
• Performed manual Testing along with testers. Conducted UAT with the business.
• Collaborated with the Project Manager to organize training material and write user manuals
• Worked with Quality Assurance Analyst in HP Quality Center to track defects.
• Conducted Joint Application Development (JAD) sessions with IT groups. Responsible for updating changes in functional specification documents and on-boarding document of each application.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Tested various sprints using Agile methodology
• Created PowerPoint presentations incorporating MS Office Suite, Excel, Word and Access
• Assigned tokens to internal users of applications depending on their roles.
• Prepared documents such as Project Scope, Project Vision, Project Success, Business Requirements, Functional Specification, Data Warehouse Process Flow (SQL queries & Crystal Reports) using MS Office (Word, Excel, Visio) and dashboards
• Created Impact traceability matrix to depict what has changed in the application and its impacts on various other related applications.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.

Environment: .Net, MS Visio, MS Office, MS Exchange, Microsoft Project, PL/SQL, UML and Data Stage, Iterative Process Methodology.

Confidential, Charlotte, NC

Business System Analyst

Responsibilities:

• Worked extensively with the users and with different levels of management to identify requirements,use casesand to developfunctional specifications
• Contributed in project management for Risk based systems for various Equities & Fixed Income divisions across all asset classes
• Maintained and monitored project progress and status throughMS Project
• Modeled the Risks in Excel Spreadsheet and performed sensitivity analysis and shared this document with the Traders and the technical team to facilitate more efficient communication
• CreatedUse-Casesafter accessing scope of the project and understanding thebusinessprocesses
• IntegratedRequisitePro with Rational Roseto provide all teams visibility and maintain traceabilityamong requirements, use cases and change requests
• Managed all the requirements in RequisitePro, making requirements available to all team members
• Designed use cases and sequence diagrams using Rational Rose
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Developed data flow diagrams, illustrating the flow of data from the Legacy systems into the Application database Tables, along with checkpoints for testing / verification
• Created requirements analysis and design phase artifacts usingRequisitePro and RationalRose
• Actively trained Business Users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Involved in creating targeted questionnaires and interviews for SME's, clients andbusinessusers to gather requirements
• Worked extensively with MS office suite for preparing status reports.
• Crystal Reports was used to generate reports from different databases of different asset classes like equities, bonds, derivatives, and commodities, for all business needs.
• Interacting with various cross-functional teams for building business use cases
• Interacting with the developers to report and correct bugs
• Prepared detailed reports of the Bugs, Pass-Fail report, and Comparison Chart Release Management documentation

Environment: Windows, Microsoft Office (MS Word, MS Excel, MS PowerPoint, MS Visio), PL/SQL, Rational Requisite Pro, Rational Rose, RUP and GAP Analysis, Quality center.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• Documented As-Is processes, To-Be processes and identified gaps by conducting Gap Analysis, and documenting impacts to different groups and systems.
• Developed the Requirements Management Plan and gathered user and business requirements through open-ended discussions, prototyping and guidance of the compliance department and work environment.
• Conducted JAD Sessions with Infrastructure management team, SME, policy holders and stakeholders for issues which were open and pending.
• Conducted brainstorming sessions with Infrastructure/ SRMS project groups.
• Collected Business requirements through interviews with already enrolled policy holders, SMEs, surveys and observations.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering)
• Documented Business Requirement Documents (BRDs).
• Wrote User Requirement Specification Document (URS) and Technical specification documents, used Rational Requisite Pro in managing requirements
• Created Activity Diagrams and Sequence diagrams in Visio of SRMS schema.
• Created State Transition Matrix to describe changes in various states of each phase.
• Gathered requirements for the listed options Risk management system, specifically for index options Risk management spreadsheet.
• Defined requirements for product control and Risk management end of day feeds.
• Educated clients team and stakeholders on the benefits and Risks associated with the project.
• Developed and executed test cases, test scenarios and followed-up defects using Quality Center.
• Validated Requirements in Developers environment as well as production environment and documented the results.
• Worked closely with both the teams of Developers and Production to make sure the proper understanding of requirements and changes.
• Maintained project modules in Clarity which included resource schedules, project plans, status reports, and Risks/issues management
• Used SQL Server to write queries, procedures to insert, update, select and delete data from database.
• Received Test Scripts and Test cases created by QA team to make sure all requirements are covered and Conducted User Acceptance Testing (UAT) on the application.
• Executed manual scripts during regression testing phases.
• Performed manual front-end testing to ensure that all functionalities of enhanced application behaved as per the business process.
• Communicated with SRMS users regarding expected changes, time frame and downtime of the new Application.
• Logged found defects in Rational ClearQuest.
• Participated in bug review meeting with developers and QA team members and updated requirements documents based on feedback from QA team members and developers.

Environment: Rational ClearQuest, Rational Unified Process (RUP), Clarity, Informatica/ Business Objects, MS Exchange, UML, MS-Word, Access, RequisitePro, VB.Net

Confidential, Boston MA

Business System Analyst

Responsibilities:

• Identified processes for developing and documenting detailed business requirements. Data was collected from end-users, and analysts.
• Designed and developed scenarios based on business requirements.
• Followed the RUP methodology for the entire SDLC.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
• Maintained documents and the effect of proposed changes on the project schedule and costs.
• Used Rational Clear Quest for bug reporting.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Followed the RUP methodology for the entire SDLC.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.

Environment: Windows 2000, Rational Rose, Rational Unified Process, Rational Clear Quest, Oracle, Microsoft Project 2000, and MS Word, Excel and PowerPoint.